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HebeosReviews 5,163

3.5

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,840
This company does not typically respond to reviews

Instant Feedback

11,278 reviews
Illinois
1 review
0 helpful votes
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Crappy service
June 30, 2023

Horrible don't fit

Horrible about refund

Please no one purchases

Date of experience: May 31, 2023
Florida
1 review
0 helpful votes
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Too big
May 30, 2023

Dress came on time but it is too big and I would like to replace it with a smaller size.

Date of experience: May 30, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful
May 30, 2023

Beautiful and excellent service. Recommend this place

Date of experience: May 30, 2023
Indiana
1 review
0 helpful votes
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Mehhh
June 29, 2023

Didn't fit and got refused a full refund to Mr and no shipping costs.

Date of experience: May 30, 2023
Massachusetts
1 review
0 helpful votes
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My quince
May 30, 2023

I receive the dress on time. And in perfect condition

Date of experience: May 30, 2023
Oklahoma
1 review
0 helpful votes
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Not true to size
June 29, 2023

Item is way to small, around the bust and middle sections.

Date of experience: May 30, 2023
Florida
1 review
0 helpful votes
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Easy Website and Great Product!
May 30, 2023

I eas skeptical by reading some of the previous reviews, but my experience was great my dress arrived on time, fit just right and was beautiful!

Date of experience: May 30, 2023
GB
2 reviews
0 helpful votes
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Stay away
June 29, 2023

Absolutely horrible quality and customer service.
The dress is not the size ordered - the bust is extremely large.
There are various rips in the fabric and the stitching is just horrifying.
The dress is uneven and there are various areas with pieces of fabric being ripped or not stitched.
The company will not issue a full refund - do not be tricked!
Please see pictures attached

+3
Date of experience: May 30, 2023
Oklahoma
1 review
2 helpful votes
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If you expect a fair return policy site like from Amazon -then don't! They will not refund you for dresses that don't fit well or styles you do not like! HORRIBLE experience.

Date of experience: May 30, 2023
Pennsylvania
1 review
0 helpful votes
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Good experience
May 29, 2023

Great website with good customer service, will be shopping here again

Date of experience: May 29, 2023
Wisconsin
1 review
0 helpful votes
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Satisfactory
May 29, 2023

All was well but a tight fit…haveto order another dress and a size larger

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
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Return
June 28, 2023

It's too small and I can't figure out how to return

Date of experience: May 29, 2023
Canada
1 review
0 helpful votes
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It was good
May 29, 2023

I was just looking for a dress for my prom and then I ended up on this website and it had exactly the dress I've been looking for. I really like it. Great website

Date of experience: May 29, 2023
New York
2 reviews
0 helpful votes
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Please deliver faster the closes were extremely wrinkly and outer packaging were dirty and damaged

Date of experience: May 28, 2023
Illinois
1 review
0 helpful votes
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To small
June 27, 2023

The dresses were too small and it has not be any easy process to send them back.

Date of experience: May 28, 2023
Utah
1 review
0 helpful votes
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Dress
June 27, 2023

Hebeos, doesn't back there products. They have no return policy

Date of experience: May 28, 2023
Texas
1 review
0 helpful votes
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I do not recommend
June 26, 2023

Images are false advertisement. And they only offer a partial refund.

Date of experience: May 27, 2023
New Jersey
1 review
0 helpful votes
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Review
May 27, 2023

I love the dress, I just wish you didn't have to pay extra for a custom size

Date of experience: May 27, 2023
Texas
2 reviews
0 helpful votes
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Worth Every Penny
May 27, 2023

My dress arrived several days before promised. It was well made. I would suggest you get the customization to your measurements -- it's worth every penny! The dress fit me perfectly. I hope I will be asked to be a bridesmaid sometime in the future so I can order from Hebeos again!

Date of experience: May 27, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful mothers dress
May 27, 2023
Updated review

The only thing I didn't like is you couldn't see all the colors to know what color you wanted the dress in but the color is perfect

Date of experience: May 27, 2023

The only thing I didn't like is you couldn't see all...
May 4, 2023
Previous review

The only thing I didn't like is you couldn't see all the colors to know what color you wanted the dress in.

Date of experience: May 4, 2023