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HebeosReviews 5,134

3.3

About the Business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,834
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11,265 reviews
Utah
1 review
0 helpful votes
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So beautiful!
April 6, 2018

The dress is so beautiful, y'all did an amazing job on my dress... I would recommend this company, everyone was complimenting me all night prom2k18

Date of experience: April 6, 2018
Wisconsin
1 review
0 helpful votes
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Beautiful dress
April 6, 2018

The sizing of the dress was perfect for the sizing chart and I received it very quickly. This is my second time ordering from hebeos with no troubles. I would definitely recommend this site to anyone.

Date of experience: April 6, 2018
Michigan
1 review
0 helpful votes
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The dress was better than we expected. Its true to size and I am very happy with my purchase. Will definitely shop here again.

Date of experience: April 6, 2018
Arizona
1 review
0 helpful votes
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Perfect dress
April 6, 2018

My daughters dress was delivered on time and the quality was terrific and fit true to size! We will be ordering again!

Date of experience: April 6, 2018
GB
1 review
0 helpful votes
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Terrible!
April 6, 2018

I ordered a wedding dress as I get married in 3days I ordered my dress 2weeks ago and paid for rush delivery so it would be hear before the 4th of April and still no dress I've emailed them a number of times and still nothing my wedding day is ruined thanks to this scam of a company!

Date of experience: April 6, 2018
Colorado
1 review
3 helpful votes
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My daughter ordered her prom dress 3 weeks ago. We paid extra for expedited shipping for a GUARANTEED DELIVERY DATE OF 4/4 for prom 4/7 and a photo shoot 4/6. STILL NO DRESS AND IT HAS NOT SHIPPED! We ordered a custom size because my daughter is petite. How am I suppose to find a dress off the rack and have it altered by tomorrow?

DO NOT USE THIS COMPANY!

Date of experience: April 5, 2018
Illinois
1 review
0 helpful votes
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I love my dress.
April 5, 2018

I bought this dress for my boyfriends prom and I absolutely love it. I'm in love with it and definitely using Hebeos again!

Date of experience: April 5, 2018
Minnesota
1 review
1 helpful vote
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Beautiful!
April 5, 2018

We received the dress exactly when it said it would arrive and it is beautiful and fit perfect! Thank you so much! She looked beautiful in it for prom

Date of experience: April 5, 2018
Utah
1 review
1 helpful vote
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Good experience!
April 5, 2018

I absolutely love it! I was scared to order from this site because everybody told me it's sketchy but it was totally worth the wait. Took 3 weeks and came one day before arrival date. Ordered a size 2, fits my body like a glove.

Date of experience: April 5, 2018
Pennsylvania
1 review
0 helpful votes
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Fabulous
April 5, 2018

I was looking for dresses for my daughters graduation and I found the best dresses! I would totally use this website for dresses again.

Date of experience: April 5, 2018
Idaho
1 review
0 helpful votes
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Amazing
April 5, 2018

The dress I ordered shipped fast and on time, fit perfectly and didn't need any alterations! The dresses on the site are very affordable and there's a huge selection to choose from, I'll be recommending them to all my friends for next years prom!

Date of experience: April 5, 2018
Minnesota
1 review
0 helpful votes
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Wow! It arrived before the scheduled date of arrival, fits perfectly and is gorgeous! I will DEFINITELY buy from them in the future!

Date of experience: April 5, 2018
GB
1 review
0 helpful votes
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I buy the wedding dress end i pay extra money for the courier end i dont recive nothing... this persons i thnik i maried 2 times? If dont cam in this date why you send after? Or who send the dresss :)) i dont se nothing... its a very big shet pls nobody not need to buy nothing for this site, if sombody know a good hacker i pay only for hack this $#*!ing site

Date of experience: April 5, 2018
New Jersey
1 review
0 helpful votes
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They will contact you shortly after order for exact measurements. We had multiple emails that were promptly answered. The dress is truly custom fitted. The fit was perfect. Materials and workmanship are superb. Great value for the money.

Date of experience: April 5, 2018
Wisconsin
1 review
0 helpful votes
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Absolutely beautiful, quality gown. Tailored perfectly. Long, mops the floor if you request it. Color is exact. Customer service is on point. Wearing the dress to a friend's wedding! Thank you Hebeos!

Date of experience: April 5, 2018
Pennsylvania
1 review
0 helpful votes
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Incredibly happy with the communication, fast delivery and quality of hebeos. My daughter loved the dress and it fit like a glove! The size is just right and the champagne color is even prettier in person. Will definitely recommend hebeos and order from them again!

Date of experience: April 5, 2018
Minnesota
1 review
0 helpful votes
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I absolutely love it and want to wear it everyday! The part around my chest is maybe like an inch larger than I expected it to be but its really not noticeable. I love the material its made of and the color. A very pretty dress. Thank you guys for such a beautiful dress!

Date of experience: April 5, 2018
Colorado
1 review
11 helpful votes
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Thank you!
April 5, 2018

Was very skeptical about ordering a prom dress for my daughter online but the other reviewers made me more comfortable.
From the time I placed the order hebeos was absolutely so great to work with on measurements. They made me feel at ease so much. The dress came today. It exactly as it looks online if not more beautiful. I cannot say enough good things about them and the dress. It came way earlier than I thought. We bought the Royal Blue color and its true to color. Sizing is perfect. If you're not sure whether to buy from hebeos do not worry they made this experience a great one. After looking at dresses in the stores and not finding anything like this we placed the order. Id give 10 stars if I could

Date of experience: April 5, 2018
Virginia
1 review
0 helpful votes
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My daughter and i love this dress! I will order from hebeos again in the future, they answer all my email and was very professional.

Date of experience: April 5, 2018
Pennsylvania
2 reviews
0 helpful votes
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SCAM!
April 5, 2018

To everyone who has been scammed by this horrible company. Contact your bank and give them the website. It will be flagged and no one will be able to purchase from here and get scammed out of your hard earned money. There's people don't reply to emails or chats. I allowed my daughter to order her Jr prom dress while I was at work when I came home she showed me the dress and the site. I immediately started emailing no response. She paid for express shipping. Still no dress. Status still says under tailoring. They should be ashamed but they're not they have no morals or values and have no problem scamming you out of your money. Please don't buy from this site. If I could give 0 stars I would!

Date of experience: April 5, 2018