HebeosReviews 5,135

Couldnt have asked for anything better. Their customer service is amazing and they will do everything in order to make you happy! Lots of updates on your order and the dress came in very quickly. The dress is super high quality and fits perfect, looks just like the photo! I got it in light blue and it is stunning. Lots of different colored pearls and rhinestones. The bottom of the dress has a slight train. The shape makes your body look super curvy! Overall, couldnt be happier and I will definitely shop again here soon! Wonderful experience.

I just received my dress today and I am MORE THAN HAPPY! The dress is a little long and a bit big on my waist but that might be either because I don't know how to measure myself correctly or that my body is awkward. I've been looking up all of the reviews on Hebeos and I was very skeptical about buying a dress online since a lot of people had mixed experiences. I looked up YouTube videos, their Instagram, and finally I decided to buy the dress. It came within 3 weeks and emailed me about everything I needed to know (shipping date, tailor time, etc ;). The dress has such beautiful fabric and left me completely SHOOK YAS. I wanted to avoid having to go to a store to buy a dress because it's a pain in the goods and most places NEVER have my size in pretty dresses. I am so happy and will most def blow my boyfriend away! Please buy this dress you will not regret it!

I ordered 2 prom dresses. I ordered 2 sizes up just to be on the safe side. When the dresses arrived they were horrible. Looked nothing like the picture.The beads were falling off. Ordered 2 sizes up but still were too small. Contacted the company. I sent pictures of the web site dress along side of the one I had ordered. I received an email that the dresses were fine and my daughter looked nice in the dress. How did they see her in a dress she couldnt even fit. Plus I purchased 2 dresses for 2 different people. Yhis company is full of S___T. DONT BUY FROM THEM SPREAD THE WORD

Funny how all the reviews on their website are 5 star, do your research and read reviews on other sites.

Lesson learned do not order from this company - support your local bridal shops.

We had a dress custom made for my daughter. When it arrived we were amazed at how beautiful it was. After trying the dress on it was extremely big on her. We sent email immediately and was told to send photos. We sent photos and the response was they made with measurements given.

I took the measurements and know for a fact they were correct. We were told to have alternations done and offered 10% for inconvenience. (Which we never received). We have now made an appt for a seamstress and because of how big the dress was it is $62.00 to take in bodice and $65 to shorten the dress.

I have again reached out to the company and am now getting a standard message. I can tell they are not reading because it doesnt even address my concerns or comments. The return message just says we made right take for alterations. If they would have read my message they would have read that I already took it and was sending them the amounts. So now for our $200 dress it is costing $327.

Lesson learned do not order from this company - support your local bridal shops.

Very disappointed in the customer service of this company. No return calls, no phone number to call only email. Obvious emails are coming from a word track... What a JOKE!

I ordered my daughters prom dress on march 5th. Her prom is on April 6th. We got a dress on march 25. WRONG color.!. So i reordered and expressed several times in the comments we wanted burgandy. I checked burgandy again. I figured when i got the burgandy i would return the wrong colored one. I only reordered with them because we couldnt find the dress she wanted no where but on this site. I paid rush delivery...$199 for 2nd dress plus shipping... Today is April the 6th and still no dress. And only 1 email saying the dress was finished and had to be checked for proper tailoring. And then it would be shipped... Well... still no dress no email no tracking. So my daughter had to wear the dress they sent that was the wrong color. And they got the money for 2 dresses... I WILL NEVER ORDER FROM HERE AGAIN.!

I ordered my dress on march 7th & paid over $165 for the dress plus extra & faster shipping for it to be here BEFORE april 2nd. It showed up yesterday, which was april 5th. The dress is beautiful, but definitely looks better in the picture :/ & it's the wrong size. At least i got my dress tho i guess. After reading the reviews, i thought i was going to have to buy a new dress because my prom is april 28th. I know now that i will never order off of this site again, it was a waste of time & money!

Beautiful dress! It is exactly like its shown in the pictures. Very detailed. A little loose in the bust area but can easily be fixed. Very pleased with this dress and the service!

My daughter ordered a dress according the size chart. We had a experienced seamstress give us measurements. Once arrived my daughter tried on the dress. It was too large in the chest area and way longer than what we ordered. My daughter really wanted this dress, so we took it to a well reputable seamstress to alter it. She said she had never in her 30 yrs seen such a mess and won't be worth the headache to alter it. The second seamstress is also a seamstress that makes wedding dresses and such. She also told us that the dress was sewn all wrong. She wouldn't be able to make the front smaller and that trying shorten the dress to make it hang like it did on the website would be practically impossible and that she won't touch it. So after waiting to get into 2 seamstresses, we contacted customer service. We sent pictures. The dress still had tags on it and was in the same condition when we received it in the mail. They inform us they will only give us 10 percent back. So we are out $140.00. I feel that if the dress was made better and we were able to alter it, we would have been happy with the dress. But to make something that doesn't fit when we went with the measurements you gave to fit the size to order should be corrected on your part. Also maybe look into making a dress that can be altered by a professional seamstress.

It us my first time to buy a dress in this company and I am so angry. Their customer services are so impolite they never resolve issues eventhoug it made by them. I wait for a month to get the dress it came so late than my bridesmaid were decide to change as we were running late. The fabric was so poor and the dress was small that the size we sebd them. We are trying to return it they refuse to send us the returning label. Right now I lost $108 for something that I will never use. They are just a thief company be careful before to buy anything with them. You will lose yout money and they will not help you. I am disappointed. If only I knew. If you need proof you can contact me and I will send you all their email and the dress quality.