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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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I loooooved my dress! I kept getting compliments on it. It fit perfectly and was comfortable. So grateful I got it. What a great price for such a beautiful dress. Will def be ordering again for my next event.
We loved the dress! It is so pretty and good quality. We bought a small for my daughter who is 5'7" and about 105 pounds and it fit perfectly.
Absolutely love it. This dress is of a very high quality and the fabic is elegant and flowing. Fits exactly as the measurements were stated!
DO NOT BUY!
THEY WILL MESS YOU ABOUT WITH RETURNS TAKING ME 3 WEEKS TO TRY AND SEND BACK DO NOT WANT TO REFUND!
Beautiful gown. I will have to have it altered as it was a little large in the top. With that said the waist fit perfect. The dress is made very well. The shipping was fast and the color was perfect. Love this gown. Thank you
The dress is modest and elegant! It looks beautiful on my teen daughter! The fine quality of the dress material allows it to flow gracefully to the floor. It is a little long for her 5' frame; however, that was to be expected. We are VERY PLEASED with this dress for the price.
I fell in love with a dress advertised and ordered it. Delivery time was fine however, much to my dismay, the dress they sent looked nothing like the dress I fell in love with, particularly the shoulders and lace and neckline. I would never have purchased or even looked at the dress they sent me. I contacted them within 2 hours of my receipt along with photos and a copy of their return policy. They have denied each time and replied I should get the dress taken in for a better fit, and they don't take returns "just because" I don't like it and insist the dress they sent looks like the one in the photo.
Every person i showed this to agreed it is not the same dress, even my fiance... AVOID these people. It appears to be a hit or miss but boy, when you miss, you really miss and you WILL lose your money. Getting a refund at the Dollar Store is a breeze compared to these people.
Such a damper on upcoming wedding.
Super impressed for a dress I didn't try on and it fits amazing size is true to regular size. A little longer given the fact I am 5'2 but I can get it hemmed. But it is the first I order a "fancy"dress online and was impressed it was so nice.
I ordered a dress for my friends wedding as bridesmaid dress, I ordered it custom size so I had sent them my measurements. 2 weeks later my dress arrived which seemed rather quick for a tailored made dress and lets just say the dress was hideous and looked nothing like it did online! I ordered royal blue and the dress was not royal blue! It had these cheap shiny purple beads all over the front of the dress and top it off it didn't even fit! It was way too tight and very uncomfortable I couldn't even walk in the thing... I emailed the company straight advising that I was not happy with the quality of the dress and it did not fit! It's been 5 days since I emailed them and each time they have asked me to measure the dress and send pictures of the dress! I have said in all my emails that I want to send the dress back but not once have they given me the address to send it back or even acknowledged that I have requested a refund! After reading reviews on this site I don't think I will ever get my money back! Their a scam of a company you can't refuse a refund if your customers are not happy with the product! I now have to buy another dress from a different website so I've lost money no thanks to hebeos!
I got a dress for a formal wedding and it fit me very good. The top was fitted and the chiffon skirt was light but layered enough to not need a slip. I got lots of compliments on it.
I was disappointed in my dress from the moment I received it in the mail. It was a custom taylored ball gown scoop sleeveless tulle court train applique wedding dress. I ordered an ivory color dress and received it in white. What was the most upsetting was the poor quality of the dress from waist down. It has bumps due to the poor sewing job. After addressing the issue, I was told that the dress looks stunning, goodbye.
I was positivelly suprised with this dress because it looked as amazing as in picture or even more. I felt like a princess in this dress and so confident. I did this measurement accident where I put inches instead of centimeters and I messaged to them and got quick response. Amazing custom service, good custom sizing and lovely dress. I'm gonna look all my formal dresses from here when needed, thank you! :)
Was very scared ording online. The dress come in time and looked absolutly stunning highly recommend. Dress was slightly bigger then in size chart but was easy to get fixed. Will definatly shop with this site again
Good material but does not fit well. Sent an email and pictures requesting a refund and was denied. I can't even wear the dress or get it fixed. The waistline is a few inches above my natural waist and very uncomfortable. I'm only 5'5 but the torso is not proportional. They don't care. I just wasted almost $200.
This company is from China and does not allow any returns or exchanges. They also run miagal and gloryava, these websites are all garbage! I purchased two dresses from them and one was see through and the other 2 sizes too large. They refused to provide a refund stating that all dresses are non returnable even though I contacted them the day I received the dresses. $300 lost.
Do NOT purchase from this company. The dress that arrived looked COMPLETELY different from the online photos. When contacted about a return, they refused even though the dress wasn't as advertised and I immediately contacted them for a return based on the websites return policy. This company is a scam and fraudulent! I wasted $170 on a prom
Dress that we will have to throw away and purchase another from a reputable company.
I am soooo happy with this dress! Everyone was asking me where I got it, the material is fantastic, very well made. I'm definitely getting more of this brand.
It came earlier then expected. Order Nov. 15th n it came Nov. 28th. Was super excited to Open it, scared but after I put it on, I fail in love. My hubby too n his not easy to please. The only negative is the quality of the material. It was to long but I am 5'3 lol.
Customer service was horrible. Wanted pictures of the merchandise on me, although would have shown my private body parts. Clothing is not actual size and poor quality. Ordered shoes and clothing two size bigger and still did not fit. The actual picture of the wedding dress I ordered was not what I received. The dress I received look like window curtains. Even after sending pictures they refused to make any exchanges. I had to go through my credit card company to for assistance. WARNING THINK AGAIN BEFORE ORDERING FROM HEBEOS!
I got a dress for my daughter's sweet 16th party. It fit very nice, great quality. I give it a "10". I received so many compliments
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members