I fell in love with a dress advertised and ordered it. Delivery time was fine however, much to my dismay, the dress they sent looked nothing like the dress I fell in love with, particularly the shoulders and lace and neckline. I would never have purchased or even looked at the dress they sent me. I contacted them within 2 hours of my receipt along with photos and a copy of their return policy. They have denied each time and replied I should get the dress taken in for a better fit, and they don't take returns "just because" I don't like it and insist the dress they sent looks like the one in the photo.
Every person i showed this to agreed it is not the same dress, even my fiance... AVOID these people. It appears to be a hit or miss but boy, when you miss, you really miss and you WILL lose your money. Getting a refund at the Dollar Store is a breeze compared to these people.
Such a damper on upcoming wedding.