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Kim d.

Contributor Level

Total Points
83

1 Review by Kim

  • Hebeos

12/18/18

I ordered a dress for my friends wedding as bridesmaid dress, I ordered it custom size so I had sent them my measurements. 2 weeks later my dress arrived which seemed rather quick for a tailored made dress and lets just say the dress was hideous and looked nothing like it did online! I ordered royal blue and the dress was not royal blue! It had these cheap shiny purple beads all over the front of the dress and top it off it didn't even fit! It was way too tight and very uncomfortable I couldn't even walk in the thing... I emailed the company straight advising that I was not happy with the quality of the dress and it did not fit! It's been 5 days since I emailed them and each time they have asked me to measure the dress and send pictures of the dress! I have said in all my emails that I want to send the dress back but not once have they given me the address to send it back or even acknowledged that I have requested a refund! After reading reviews on this site I don't think I will ever get my money back! Their a scam of a company you can't refuse a refund if your customers are not happy with the product! I now have to buy another dress from a different website so I've lost money no thanks to hebeos!

Kim Has Earned 3 Votes

Kim D.'s review of Hebeos earned 3 Very Helpful votes

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