business logo of Hebeos

HebeosReviews 5,172

3.5

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
How would you rate Hebeos?
grey star
grey star
grey star
grey star
grey star

Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,848
This company does not typically respond to reviews

Instant Feedback

11,288 reviews
Minnesota
1 review
0 helpful votes
Follow Kristir W.
Unfollow Kristir W.
Send Message
Share Review
Report Review

Beautiful Gown
January 14, 2021

I ordered my gown and gave them my measurements, I recieved my gown fast and I did try on my gown and everything is perfect, it's Beautiful, they did a Awesome job, Thank you so much!

Date of experience: January 14, 2021
India
1 review
0 helpful votes
Follow Sunali M.
Unfollow Sunali M.
Send Message
Share Review
Report Review

Untimely delivery
February 10, 2021

The color of the dress was totally different than what i expected

Date of experience: January 11, 2021
Florida
1 review
0 helpful votes
Follow Marissa I.
Unfollow Marissa I.
Send Message
Share Review
Report Review

My dress I ordered is BEAUTIFUL! I received my order about 3 weeks later, no hassle. I just needed a few alterations but overall it fit with a little room too! The pictures on the site is not the actual dress you recieve, no, but they make it very similar! To see the actual dress they make, save the picture of the dress you want on the site and ask the customer service member to send you a picture of the actual one they make! I love Hebeos, thank you for making my dress perfect for my big day! I'll take pictures and post them after my wedding next Saturday!

Date of experience: January 9, 2021
Texas
1 review
0 helpful votes
Follow Girl F.
Unfollow Girl F.
Send Message
Share Review
Report Review

Beautiful
January 9, 2021

I ordered my dress and it came fast I really love how they designed this dress the way I wanted it!

Date of experience: January 9, 2021
North Carolina
1 review
0 helpful votes
Follow Jalisha Z.
Unfollow Jalisha Z.
Send Message
Share Review
Report Review

Thank the lord for you guys
January 9, 2021

I really had a great experience with you all my dress fit perfect and it looks just like the picture and I'm a plus size girl.

Date of experience: January 9, 2021
Georgia
2 reviews
0 helpful votes
Follow Kim A.
Unfollow Kim A.
Send Message
Share Review
Report Review

Beautiful dress!
January 8, 2021
Updated review

Website is easy to navigate. Ordering process was simple.

Date of experience: January 8, 2021

Website is easy to navigate
December 9, 2020
Previous review

Website is easy to navigate. Ordering process was simple.

Date of experience: December 9, 2020
Louisiana
1 review
0 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Send Message
Share Review
Report Review

Fabulous
January 7, 2021

The dress fit perfectly. Will be ordering my wedding gown soon

Date of experience: January 7, 2021
North Carolina
1 review
0 helpful votes
Follow JESSICA L.
Unfollow JESSICA L.
Send Message
Share Review
Report Review

THIS COMPANY IS A SCAM! I PURCHASED MY WEDDING DRESS FROM THEM AND IT WAS NOT WHAT I ORDERED! THEY PROMOTE FALSE ADVERTISING! I WOULD NEVER EVER PURCHASE ANYTHING FROM THIS COMPANY EVER AGAIN! HOW DARE THEY TREAT PAYING CUSTOMERS LIKE THAT! LADIES, DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! I POSTED MY REVIEW ON HERE LESS THAN 10 MINS AGO AND THE COMPANY DELETED MY POST! HOW DISGUSTING! I AM GOING TO REPORT THIS COMPANY! IF I COULD GIVE THEMA RATING OF A 0 I WOULD! DO NOT SUPPORT THIS COMPANY

Date of experience: January 6, 2021
California
1 review
1 helpful vote
Follow T T.
Unfollow T T.
Send Message
Share Review
Report Review

Wedding during Covid
January 5, 2021

I pick this dress for my wedding. It will be my third time so no white... great quality will take pictures and post in August 2021

Date of experience: January 5, 2021
Florida
1 review
0 helpful votes
Follow Rochelle Y.
Unfollow Rochelle Y.
Send Message
Share Review
Report Review

Repeat Customer
January 3, 2021

Ordering is always easy with the custom measurements. Delivery was sooner than expected. Great quality for the price!

Date of experience: January 3, 2021
Ohio
1 review
0 helpful votes
Follow Char R.
Unfollow Char R.
Send Message
Share Review
Report Review

I've had a great experience. I need to get the dress altered a bit but overall I'm happy. Again, the staff is great with communication.

Date of experience: December 27, 2020
Washington
1 review
0 helpful votes
Follow Allison R.
Unfollow Allison R.
Send Message
Share Review
Report Review

Sizing
December 24, 2020

It was a little too small but that was probably my fault in choosing the aizing

Date of experience: December 24, 2020
North Carolina
1 review
0 helpful votes
Follow Erinn L.
Unfollow Erinn L.
Send Message
Share Review
Report Review

Bride to be
December 23, 2020
Updated review

Great selection of dresses! The dress is beautiful I cannot wait to wear it for my special day!

Date of experience: December 23, 2020

Great selection of dresses!
November 23, 2020
Previous review

Great selection of dresses!

Date of experience: November 23, 2020
Georgia
2 reviews
0 helpful votes
Follow Marshall Z.
Unfollow Marshall Z.
Send Message
Share Review
Report Review

Great Find
December 21, 2020

I can't say enough good about Hebeos and their beautiful gowns. Thank you for prompt service, beautiful quality workmanship, and unbelievable prices!
I wasn't quite sure because of the low prices, but my questions were answered when my dress came. Unbelievably happy!

Date of experience: December 21, 2020
Florida
1 review
1 helpful vote
Follow Colleen U.
Unfollow Colleen U.
Send Message
Share Review
Report Review

Beautiful Dress
December 21, 2020

I bought that dress for my daughters sweet sixteen party and the dress we Beautiful my daughter was looking so Beautiful! And the Guests at the party was amazed how nice the dress was, she got so much compliments! Delivery was fast, when the dress arrived it fits my daughter perfect we all we so pleased and happy. Thank you

Date of experience: December 21, 2020
Illinois
1 review
0 helpful votes
Follow Katie I.
Unfollow Katie I.
Send Message
Share Review
Report Review

Beautiful dress, great delivery time
December 20, 2020

I planned for an elopement in only 3 weeks, the gown was beautiful and arrived earlier than expected. Some alterations needed to be made, but even the girl making the alterations couldn't believe the quality of the dress. She said it was better than most dresses that cost 1000 dollars or more. Several people asked to borrow it Thank you!

Date of experience: December 20, 2020
Ohio
1 review
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Send Message
Share Review
Report Review

My Wedding Dress is PERFECT!
December 18, 2020

Fit perfect, ordering and delivery was so fast and easy!

Date of experience: December 18, 2020
Illinois
1 review
3 helpful votes
Follow Tamara Y.
Unfollow Tamara Y.
Send Message
Share Review
Report Review

Excellent!
December 17, 2020

Received SEVERAL days earlier than expected. The quality was superb. The 2 dresses I ordered ran large, but minor alterations made them perfect.

Date of experience: December 17, 2020
Michigan
1 review
0 helpful votes
Follow Anita K.
Unfollow Anita K.
Send Message
Share Review
Report Review

Wedding 2021
December 16, 2020
Updated review

Overall pretty easy considering I'm not a online shopper.

Date of experience: December 16, 2020

Overall pretty easy considering I'm not a online shopper
November 16, 2020
Previous review

Overall pretty easy considering I'm not a online shopper.

Date of experience: November 16, 2020
Virginia
1 review
0 helpful votes
Follow Ashlee K.
Unfollow Ashlee K.
Send Message
Share Review
Report Review

Beautiful dress!
December 15, 2020

The dress came a few days early and fit perfectly! It was exactly what I wanted. I felt like a fairy princess!

Date of experience: December 15, 2020