Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
I ordered my gown and gave them my measurements, I recieved my gown fast and I did try on my gown and everything is perfect, it's Beautiful, they did a Awesome job, Thank you so much!
The color of the dress was totally different than what i expected
My dress I ordered is BEAUTIFUL! I received my order about 3 weeks later, no hassle. I just needed a few alterations but overall it fit with a little room too! The pictures on the site is not the actual dress you recieve, no, but they make it very similar! To see the actual dress they make, save the picture of the dress you want on the site and ask the customer service member to send you a picture of the actual one they make! I love Hebeos, thank you for making my dress perfect for my big day! I'll take pictures and post them after my wedding next Saturday!
I really had a great experience with you all my dress fit perfect and it looks just like the picture and I'm a plus size girl.
Website is easy to navigate. Ordering process was simple.
Website is easy to navigate. Ordering process was simple.
THIS COMPANY IS A SCAM! I PURCHASED MY WEDDING DRESS FROM THEM AND IT WAS NOT WHAT I ORDERED! THEY PROMOTE FALSE ADVERTISING! I WOULD NEVER EVER PURCHASE ANYTHING FROM THIS COMPANY EVER AGAIN! HOW DARE THEY TREAT PAYING CUSTOMERS LIKE THAT! LADIES, DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! I POSTED MY REVIEW ON HERE LESS THAN 10 MINS AGO AND THE COMPANY DELETED MY POST! HOW DISGUSTING! I AM GOING TO REPORT THIS COMPANY! IF I COULD GIVE THEMA RATING OF A 0 I WOULD! DO NOT SUPPORT THIS COMPANY
I pick this dress for my wedding. It will be my third time so no white... great quality will take pictures and post in August 2021
Ordering is always easy with the custom measurements. Delivery was sooner than expected. Great quality for the price!
I've had a great experience. I need to get the dress altered a bit but overall I'm happy. Again, the staff is great with communication.
It was a little too small but that was probably my fault in choosing the aizing
Great selection of dresses! The dress is beautiful I cannot wait to wear it for my special day!
I can't say enough good about Hebeos and their beautiful gowns. Thank you for prompt service, beautiful quality workmanship, and unbelievable prices!
I wasn't quite sure because of the low prices, but my questions were answered when my dress came. Unbelievably happy!
I bought that dress for my daughters sweet sixteen party and the dress we Beautiful my daughter was looking so Beautiful! And the Guests at the party was amazed how nice the dress was, she got so much compliments! Delivery was fast, when the dress arrived it fits my daughter perfect we all we so pleased and happy. Thank you
I planned for an elopement in only 3 weeks, the gown was beautiful and arrived earlier than expected. Some alterations needed to be made, but even the girl making the alterations couldn't believe the quality of the dress. She said it was better than most dresses that cost 1000 dollars or more. Several people asked to borrow it Thank you!
Fit perfect, ordering and delivery was so fast and easy!
Received SEVERAL days earlier than expected. The quality was superb. The 2 dresses I ordered ran large, but minor alterations made them perfect.
Overall pretty easy considering I'm not a online shopper.
Overall pretty easy considering I'm not a online shopper.
The dress came a few days early and fit perfectly! It was exactly what I wanted. I felt like a fairy princess!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.