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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was fast and easy and delivery was sooner than expected.
Honestly I was worried about ordering off a website I never heard of before but my dress is stunning and I love it! It came so fast too! I wish I knew of this website when I was looking for my wedding dress. But I will order from here again in the future!
Do not order from hebos. Tried to return a standard sized dress and they came up with some excuse as to why they cannot take the dress back. All dresses are made to order and cannot be resold. Told me to take it to a tailor. Standard size 8 is not made to order. It's a standard size!?! Waste of money, time, and my patience. Please I advise, find somewhere else to buy a dress.
The communication from checkout to receiving the product was excellent. I have no complaints.
Wonderful and quick. Great product and will definitely order again. Really easy to measure and got the order super quick
Good service and still lovely dresses. Fast shipping.
It took longer than expected to get the dress and it did not fit as expected.
I was not able to put in comments about dress in the special feature comment box as suggested.
I'd definitely order back here for other purchases in the future. Customer service was great. The dresses are stunning including accessories and delivery came in a timely fashion. Very satisfied!
I already knew what to get for my sister's wedding.
Everything has been beyond exceptional, the ease of ordering online, using custom measurements, the wide variety of options, the shipping, the quality, all of it was amazing
Loved it and it arrived before time…. Communication was a little off but we got it together. Overall it came out nice and got exactly what I wanted… Thank you
This place is a scam. I put custom measurements in for two dresses. One came too short and one came super long. They refuse to do a return. Go back and forth via email every couple of days. They have no customer service phone number. AWFUL! I thought this was a US site. No definitely based out of China. You are getting wish products but paying a lot more. I'll be disputing it with my credit card company. SCAM! BEWARE!
I love the easy process and my gorgeous gown… It will be the most unique wedding gown.
The shopping experience was great. There were so many dresses to chose from that came with great prices. These dresses are made as if they should be thousands of dollars, but they aren't, which makes the experience even better.
Fraudulent business claiming 14 day return when that is false! They ask you to take your dress to a tailor instead! Unbelievable! Can't believe they are allowed to run a business
Gown only nice in picture. I would have settled if the back was even. When worn it is more obvious that the design is not centered.
Hebeos customer service was quick to respond and very professional. Dress arrived quick and looked just like the photos.
Wrong color sent. They are saying the sent orchid which it is clearly not. They are not giving my money or exchanging the color. Poor customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members