The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Great website with a lot of dresses models to chose from.
Great website with a lot of dresses models to chose from.
Ordered a wedding dress from this site, I received it I'm about 2 weeks. IT WAS BEAUTIFUL.! MORE BEAUTIFUL THAN THE PICTURES. IT WAS VERY DETAILED.
Dress is faulty all ripped at mesh al diamonyees missing and to small it's not what it says in picture I want a refund
I've made an order since 10th July, which I have not received, they gave me tracking information which it doesn't exist, at this point I do not know where the package is, I have no tracking information, I have contacted them via email as they don't have no other ways of contact, they only responds once a day with stupid answers, I've asked for my money back I've been ignored, I've asked when the package will arrive I've been ignored, a company that operates will never act this way.
Please think twice before purchasing here
Brilliant and super easy. Beautiful dress. Very well done
Great service easy to use no problems at all very helpful if you was unsure on anything quick and fast delivery
I'm overall satisfied with the dress made and the service
I am very please the way my order was handed. Perfect size good material and main this is delivered to my daughter in Canada. Even that is before expected dated as she needs on her birth day present and She got it with happy smile. Thanks
Exactly service highly recommend dresses are stunning
Shipping and tailoring took a while so I would recommend ordering well in advance
Need more information on dresses and shipping
Very nice dress and the size perfectly fit me I'm in love with my wedding dress it was a good experience
Very nice dress and the size perfectly fit me I'm in love with my wedding dress it was a good experience
I received my dress on time and with perfect quality. It's what I expected. This dress is worth every penny.
Good buying experience but very disappointed with the sizing of dress... Cannot wear it
I received my order very quickly, it's good quality and I love the dress.
Love the dress perfect custom size great customer support and update with the process 10/10********** :)
Great dress love the customer support
The dress is just like the photo I can't wait for the day I get to wear my dress my wedding is going to look amazing,
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!