The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
I ordered this dress for my wedding, payed extra for faster delivery which was meant to be 16th of July, but then got to the point that got changed for 19th of July which is so close to my wedding day which is on 24th of July. But the worst thing was that my dress got stuck at the customs and cost me extra €131 to get it through them, plus it was so stressful as time is ticking and had to even contact director of customs to get it sorted ASAP. Got my dress eventually on 22nd of July. Dress is lovely and everything is looking gorgeous apart from boobs cups to high and slightly to small so had to rush to the sewing place to get it altered ( took them cups out and got same colour bra with see through back strap). So all good now thank god. But far more expensive at the end and so much not necessarily stress.
I ordered a weeding dress and night dress for 2 different women. I would never imagined will be so great perfect fit very good quality... I recommended
I am having g trouble trying to return the item I can't find clear instructions
Great quick service and quality of dress was brilliant
Straight forward very easy to use and pleasant correspondence from all involved
It came in the time it was send to arrive. My expectations were satisfied
Easy to use website and good delivery service. I missed the parcel but re-routed it to the post office without any problems
Very good with lots to choose from, it tooke me ages to choose a dress. I bought a custom size dress and unfortunately the waist is too big and it's way too long (even with heels). I think I may have been sent a size 6 by mistake as my sizes were very close to a 6 but being very petite I needed the length altered and also the waist. Yet both of these seem big. I will have to pay to get it altered now at a local dress store.
I can tell you guys that Heboes is actually the most fastest Delivery I mean I orderd a dress and it came just in time also it was perfect it was exactly like the design soo excited
Hebeos is fantastic the quality is amazing and the outfits are so beautiful. The only thing is I ordered 3 dresses but the 2 had corsets in them, which I had no idea. These two were very tight and did not look right but the third dress was so beautiful fitted. And am keeping this for my wedding day
Beautiful dresses easy to use website quick service
Beautiful dresses easy to use website
Ordered wedding shoes and they're absolutely beautiful. But box was damaged and came almost flat packed Definitely threw about on transit, dints and creases in the shoes. Thankfully they were satin so I took a hair dryer to them to get out the creases. Which mostly worked. Recording another pair would have been to no benefit as I'm sure they would have arrived the same way. So product beautiful just maybe packaging could be improved for international sales
Extremely satisfied. Order arrived today nicely package and the dress looks absolutely beautiful on me. The sizing is correct and everything is exactly what in expected very please with my wedding dress. I will leave them a five star
I ordered on this site, everything was delivered in the best possible way, the delivery time was fully consistent, the product was of high quality, the seams are not visible, the threads do not stick out.
Great quality product. I went for a made to measure and it fits my daughter perfectly
Looks better than I expected. Absolutely amazing. Recommended
Good customer service and arrived earlier than expected beautiful dress but not quite the same as I thought. Diamonds a lot bigger than i thought. Beavau
Fantastic service well worth every penny so please with my beautiful dress thanks
Good easy ordering. Good quality gown.
Perfect just as i ordered.
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
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