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Hebeos UKReviews 1,191

3.6
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Hebeos UK Reviews Summary

The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
423
quality
1,108
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Instant Feedback

2,183 reviews
GB
1 review
0 helpful votes
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Thandi
September 5, 2021

Just perfect accommodating and offering advice when needed

Date of experience: September 5, 2021
Singapore
1 review
0 helpful votes
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As expected
September 3, 2021

Gret dress, love the design. It feels custom fit even though it wasn't. Arrived in good time too. Great job

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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Excellent customised service.
September 3, 2021

Excellent service for dresses and a good price. Good quality

Date of experience: September 3, 2021
GB
2 reviews
0 helpful votes
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Good shopping experience
September 2, 2021
Updated review

Excellent and easy to use but delivery is can take more than 3 weeks.

Date of experience: September 2, 2021

Excellent and easy to use
August 10, 2021
Previous review

Excellent and easy to use

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Quality product
September 2, 2021
Updated review

Lots of great styles with various colour options to choose from

Date of experience: September 2, 2021

Lots of great styles with various colour options to...
August 10, 2021
Previous review

Lots of great styles with various colour options to choose from

Date of experience: August 10, 2021
Portugal
1 review
0 helpful votes
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So, it arrived way earlier than I was expecting!
It comes inside out (not sure that that is the correct expression) so not to damage the dress. I was in deed surprised with the quality.
I was already expecting to have to make adjustments to the dress because I'm small but now I also have to adjust the bust somehow because on the meajurement guide it said to measure yourself with a bra on :/ and, since I will not be wearing one at my cerimony, it ended up being too loose. Therefore, you might want to reconsider that if you want the dress a little tighter there:)
On the other hand, It's always easier to tight and shorten your dress than the other way around!
Overall, I'm very much satisfied with the service and would recommend it to everyone who is willing to make adjustments when it arrives, because even though you're measuring everything carefully and acording to the guide you're not wearing it and you don't know if you'll like the way it fits your body :)
Good luck

Date of experience: September 1, 2021
GB
1 review
0 helpful votes
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Great
August 31, 2021

The dress I got was amazing and it fits well as well. I had the measurements written down so everything was perfect!

Date of experience: August 31, 2021
GB
1 review
1 helpful vote
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Custom size mismatch
September 29, 2021

I was worried to start with because of mixed feedback. But I risked and purchased a dress. I've had proffesional measuments taken. However the dress I received was 2 sizes too big. Now I'm going through return policy. :(

Date of experience: August 30, 2021
GB
1 review
0 helpful votes
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Received before time
August 29, 2021

The dress is really beautiful looking for more shopping in future

Date of experience: August 29, 2021
GB
1 review
0 helpful votes
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Fantastic, delighted with my order, will definitely be ordering again

Date of experience: August 26, 2021
GB
1 review
0 helpful votes
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Hebeos have made my day
August 23, 2021
Updated review

Very easy and informative website. Excellent customer service and the dress I received was lovely and really good quality. Shipping came within 14-21 days advised xx would definetely recommend x

Date of experience: August 23, 2021

Very easy and informative website
August 3, 2021
Previous review

Very easy and informative website

Date of experience: August 3, 2021
GB
1 review
0 helpful votes
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Dress
August 21, 2021
Updated review

Quick and easy to order but unfortunately the measurements were wrong

Date of experience: August 21, 2021

Quick and easy
July 31, 2021
Previous review

Quick and easy

Date of experience: July 31, 2021
GB
1 review
0 helpful votes
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Dress
August 19, 2021

Beautiful dress, great prices and very responsive as well

Date of experience: August 19, 2021
GB
1 review
0 helpful votes
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Wedding dress made to measure
August 19, 2021

Helpful customer service. Dress fits perfectly and us beautiful. Thank you

Date of experience: August 19, 2021
GB
1 review
0 helpful votes
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Great dresses
August 18, 2021
Updated review

Dress is amazing although ordered to my measurements it is extremely long causing me to have it altered

Date of experience: August 18, 2021

Nothing to say so far
July 29, 2021
Previous review

Nothing to say so far

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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Wedding dress
August 17, 2021

Wow, its incredible. Looks exactly like photo adverised. Its heavier than i thought it would be but very elegant. I'm very pleased. Only criticism is that I'm not sure it's true to size. I ordered my size and its a little tight but i will be dropping some weight before the big day so I'm confident it will be comfortable on the big day. Thankyou. Its perfect and exactly what i was looking for. Great price as well.

Date of experience: August 17, 2021
GB
1 review
0 helpful votes
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Beautiful Dress
August 17, 2021
Updated review

There was so much choice I spent days trying to decide.

Date of experience: August 17, 2021

There was so much choice I spent days trying to decide
July 28, 2021
Previous review

There was so much choice I spent days trying to decide.

Date of experience: July 28, 2021
GB
1 review
0 helpful votes
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Not happy
September 16, 2021

My o Dee came late
Have requested a bath Edmund and information where to send it baxk but being ignored
Sizing all wrong I've measured the dress to the sizes online and they are not e me close!
I find the company is putting me off until it is too late to do anything not happy!

Date of experience: August 17, 2021
GB
1 review
0 helpful votes
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The dresses look beautiful. Bought for my 2 granddaughters to be bridesmaids so hope they are nice.

Date of experience: August 16, 2021

The dresses look beautiful
July 27, 2021
Previous review

The dresses look beautiful. Bought for my 2 granddaughters to be bridesmaids so hope they are nice.

Date of experience: July 27, 2021
GB
1 review
0 helpful votes
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Dress
August 16, 2021

Good experience and to much dress models on your pg

Date of experience: August 16, 2021

From the business

Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!


hebeos.co.uk
Rickmansworth, England, United Kingdom