The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Gret dress, love the design. It feels custom fit even though it wasn't. Arrived in good time too. Great job
Excellent service for dresses and a good price. Good quality
Excellent and easy to use but delivery is can take more than 3 weeks.
Lots of great styles with various colour options to choose from
Lots of great styles with various colour options to choose from
So, it arrived way earlier than I was expecting!
It comes inside out (not sure that that is the correct expression) so not to damage the dress. I was in deed surprised with the quality.
I was already expecting to have to make adjustments to the dress because I'm small but now I also have to adjust the bust somehow because on the meajurement guide it said to measure yourself with a bra on :/ and, since I will not be wearing one at my cerimony, it ended up being too loose. Therefore, you might want to reconsider that if you want the dress a little tighter there:)
On the other hand, It's always easier to tight and shorten your dress than the other way around!
Overall, I'm very much satisfied with the service and would recommend it to everyone who is willing to make adjustments when it arrives, because even though you're measuring everything carefully and acording to the guide you're not wearing it and you don't know if you'll like the way it fits your body :)
Good luck
The dress I got was amazing and it fits well as well. I had the measurements written down so everything was perfect!
I was worried to start with because of mixed feedback. But I risked and purchased a dress. I've had proffesional measuments taken. However the dress I received was 2 sizes too big. Now I'm going through return policy. :(
The dress is really beautiful looking for more shopping in future
Fantastic, delighted with my order, will definitely be ordering again
Very easy and informative website. Excellent customer service and the dress I received was lovely and really good quality. Shipping came within 14-21 days advised xx would definetely recommend x
Quick and easy to order but unfortunately the measurements were wrong
Helpful customer service. Dress fits perfectly and us beautiful. Thank you
Dress is amazing although ordered to my measurements it is extremely long causing me to have it altered
Wow, its incredible. Looks exactly like photo adverised. Its heavier than i thought it would be but very elegant. I'm very pleased. Only criticism is that I'm not sure it's true to size. I ordered my size and its a little tight but i will be dropping some weight before the big day so I'm confident it will be comfortable on the big day. Thankyou. Its perfect and exactly what i was looking for. Great price as well.
There was so much choice I spent days trying to decide.
There was so much choice I spent days trying to decide.
My o Dee came late
Have requested a bath Edmund and information where to send it baxk but being ignored
Sizing all wrong I've measured the dress to the sizes online and they are not e me close!
I find the company is putting me off until it is too late to do anything not happy!
The dresses look beautiful. Bought for my 2 granddaughters to be bridesmaids so hope they are nice.
The dresses look beautiful. Bought for my 2 granddaughters to be bridesmaids so hope they are nice.
Good experience and to much dress models on your pg
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
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