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Hebeos UKReviews 1,191

3.6

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Hebeos UK Reviews Summary

The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
423
quality
1,108
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2,183 reviews

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GB
1 review
0 helpful votes
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Perfect dress
November 29, 2021

Dress is beautiful! I need short it little but overall is good quality beautiful dress.

Date of experience: November 29, 2021
GB
1 review
0 helpful votes
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Doesn't fit
December 27, 2021

The dress is too small and I need to return please?

Date of experience: November 27, 2021
GB
1 review
0 helpful votes
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Wedding dress
November 25, 2021
Updated review

Ordered end October and dress received end November, well within quoted delivery date. Dress is absolutely lovely and for the price I am extremely happy that i chose Hebeos. Definitely recommend.

Date of experience: November 25, 2021

Only just ordered
November 5, 2021
Previous review

Only just ordered. As long as it comes within stated time scale and is as picture I will be happy. Will write review when received

Date of experience: November 5, 2021
Saint Lucia
1 review
0 helpful votes
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Great
November 23, 2021

It was great, I trust the dress will be delivered before the 6/12/21

Date of experience: November 23, 2021
GB
1 review
0 helpful votes
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Great Quality
November 22, 2021

Thank you very much for your service. I really like my dress. The dress looks a bit different in the length of where the lace cuts off and where the skirt begins. However, the price and the quality covers this. Overall I am a very blessed and happy customer. I plan to add a wedding belt. The custom measurements were taken professionally. I am more interested in the quality of the material, there is like 8 layers and stitching is very professional. The zip is very sturdy and the dress can inside out very clean smells brand new. Packaged very secure and nice. Delivery was quick no hassle. Will definitely recommend and will definitely purchase again. I am very grateful and to the person who stitched the dress you are very very talented. Please keep up the excellent work.

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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Prom Dress customized
November 22, 2021

We ordered the lovely sky blue lace tulle dress to be customized a couple of weeks ago. It arrived today and it fits like a glove! We are delighted with it. Great quality! We would definitely order dresses from here again.

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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I ordered 2 dresses and one fits perfect but the other one is too small. I need to return it please

Date of experience: November 20, 2021
GB
1 review
0 helpful votes
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Perfect fit
November 18, 2021

I sent off my measurements for a custom fit and my dress fits like a glove. Of course I am hoping to employ a seamstress to take it in for me by the time my wedding rolls around, but I am so happy with the fit and quality of the dress I ordered.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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I was very dubious ordering given the mixed reviews online but to my delight was extremely happy with the order!

The dress is stunning and fits like a glove! (Ordered a size 10 and measurements are true to size).

This order was a test to check the quality…will now be ordering 5 more dresses for my bridesmaids

Date of experience: November 16, 2021
GB
1 review
0 helpful votes
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Great product, slow delivery
December 16, 2021

I waited far longer than advertised and missed the occasion I had bought the dress for. However, now the dress HAS arrived and I really do love it.

Date of experience: November 16, 2021
GB
1 review
0 helpful votes
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Satisfactory
November 11, 2021

The item is too small. The item on the website is different when it came

Date of experience: November 11, 2021
GB
1 review
0 helpful votes
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Fast and efficient delivery
November 11, 2021

Was shocked at how quick and efficient the delivery was as wasn't expecting the dress to arrive so quick. Love the material and style looks exactly as it does on the website would definitely recommend Hebeos as I had my doubts whilst ordering and praying they wouldn't disappoint which I have to say not disappointed at all. Wish they would deliver aboard as I'd definitely place more then another order Thank You Hebeos

Date of experience: November 11, 2021
GB
1 review
0 helpful votes
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Doesn't fit right
December 10, 2021

The sleeves are too tight and I can only pull them up half way, the length is far too long and it just doesn't fit right

Date of experience: November 10, 2021
GB
1 review
0 helpful votes
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Wedding dress
November 3, 2021

Fast and efficient delivery thank you. The dress is beautiful and exactly what I had imagined myself wearing for my big day

Date of experience: November 3, 2021
GB
1 review
0 helpful votes
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Beautiful dress and great quality
November 2, 2021

Great customer service and the shipping was fast too. I loved the dress it was gorgeous and the team was very helpful. I was nervous it wouldn't come on time but it did and it was custom sized and beautiful.

Date of experience: November 2, 2021
GB
1 review
0 helpful votes
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5 star
October 29, 2021

Very well mannered when emailed very polite and quick to respond great service

Date of experience: October 29, 2021
Germany
1 review
0 helpful votes
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Positive
October 23, 2021

Excellent service from start to finish fabulous looking dress

Date of experience: October 23, 2021
GB
1 review
0 helpful votes
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A little smaller than expected
October 23, 2021

Dres only does up half way but will be sure to have this altered as the dress is stunning and overall I couldn't be happier

Date of experience: October 23, 2021
GB
1 review
0 helpful votes
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Wedding dress
October 19, 2021

First time ordering from your site. Was easy to order &efficient. Pleased with dress

Date of experience: October 19, 2021
GB
1 review
0 helpful votes
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Beautiful dress
October 18, 2021

The dress is exactly as it looks online. Stunning fabric, lovely design.

Date of experience: October 18, 2021

From the business

Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!


hebeos.co.uk
Rickmansworth, England, United Kingdom