Hebeos UK

I placed my order and was kept informed every step of the was when it went to tailoring when it had been shipped I even messaged as my number number was missing off parcel they sorted that tomy dresses arrived earlier than I thought it would it is beautifull it fits like a glove and so we'll made so much quality for such a small price thankyou for my perfect winter wedding dress

Excellent service. Arrived as stated. Delivered on time. Packaged well.

Upset at the lack of information available, the dress came in the wrong color and communicating with the team was difficult.

Wish there were more reviews on this dress! But overall the dress is very pretty and just like the picture the only issue I have is I ordered them in sizes far to big for my daughter.

I was concerned after reading some of the views but the dress is as beautiful as in your website. I would say the dress comes smaller than standard sizing so I would definitely look at the sizing guide. My daughter is a size 10 but the sizing says she should fit a 14. I went with the 14 and it just needs a nip and tick to fit so I'm very pleased I went with the guide on sizing. Colour is as per the sample shown. My daughter tried an almost identical dress to this in a prom shop and it was double the price. Great dress, great service. Thank you

Thank you so much. Need to order your size customised. I can not wait till my dress on my wedding day. I was so much worried about my order because I saw the dress just in the picture. I read all the comments and followed the suggestions about customising the size. The dress is beautiful. I would not expect the dress for a low price to be so good 🌟.

I'm glad I found the website. I feel really excited about what my dress will look like on me. I will really appreciate a quick delivery as my wedding is in 2 weeks!

My experience purchasing from Hebeos deserves a 8 of 10. Some of the accesorios on the dress fell in the first opening… and part of the dress inside is not sewn. Otherwise, they provided a confirmation of my purchase as soon as I placed my order, and they gave updates until they shipped my order with a number to track the package. The packaging was well done. I would purchase again, but would like to see improvements in their quality control.

Very dissatisfied, I ordered a dress, the size was not ok, I sent her a lot of emails to send me a return label and I always got the same answer, if I return, she takes 15/% for return verification, I have to pay the return cost. …he was offering me discounts etc….

Easy to order and not to long for delivery, I was kept informed via email when it was dispatched and when it when it due to arrive

Instructions on how to get the creases out of taffeta would have been helpful but not included.
Good delivery time

The dress I bought looks nothing like the picture and I am not able to wear it I am currently trying to get a refund which is proving difficult even though I ordered a standard size I won't be making another purchase.

2 dresses received which were both faulty very bad quality and not made properly - been trying for 2 weeks to return these to no avail - will probably have to take them to the small claims court to try and get a refund would not recommend this company to anyone

Love the dress excellent quality. Really heavy dress.but shows it's well made. It's everything I wanted and more. BUT THERE WAS A HOLE IN THE PACKAGING AND A TEAR IN THE DRESS AS A RESULT OF POOR PACKAGING.

First time we have used heboes my mum had 8 weeks to find a dress I showed her this site and find her dream dress x

Lots of beautiful bridesmaid dresses in lots of styles and colours. However we ordered 5 all in "dark green". One was a different shade to the others when they arrived and on contacting them they said it was due to the differing materials. But all the dresses were chiffon. They say they will accept returns for colour mismatch - however they charge a fee for returning, and you have to pay shipping on top of this. So a big chunk of the refund is taken by that. They did offer me to keep the dress and offered me 60% off another order. However I don't have the confidence to order another with the wedding only 5 weeks away as there will be no time to plan alterations etc if needed.
The other 4 dresses we have received are lovely and sizing is good.
I would use hebeos again for other formal dresses, but I wouldn't recommend for bridesmaid dresses when you want the colour to be an exact match.

Company refused to give me a refund within my right to 14 day return a refund due to none of the bridesmaids dresses fitting. This illegal, and the fact that they charge a restocking fee is also illegal. Do not shop with this company.

Ordered two dresses only one has arrived even though the despatch notice stated two had been sent. Raised a complaint no response even though you have our money! Still requiring this dress as a matter of urgency how do we get this to happen?

I wanted a dress for my daughters prom, I'd seen one we loved so went ahead and ordered it. Put in her measurements with the chosen colour, Hebeos kept me updated at every stage and the dress arrived well packaged and within the given time of delivery. The dress is fabulous exactly what we wanted. Thanks again for a great service.

Custom size gets you to measure your body in a specific way, but those measurements don't translate to the finished product. The way I measured and the extra length I allowed, the dress should have been looking, but instead it is like 2 inches off the floor with my shoes on. The waist measurement is taken at your natural waist, but The measurement was applied to a wait much higher than your natural waist, so it's too small. I'm disappointed and unsure if I can get a new wedding dress in time for my wedding.