Harbor Freight Tools

Purchased a Predator 2000 generator. Product does not come with oil, adding oil will guarantee spillage, there is not run clock so you on not know when to service AND the starter rope broke on second pull. I went to return the product very frustrated, due to lost work time on a project and 2 hours of driving time. When I arrived I was extremely frustrated. I did not curse, I do not yell, however, I stated that PREDATOR 2000 was a $600 door stop. Since the manager did not like my attitude of frustration, he did not provide an exchange or refund--which is in the fine print. Harbor Freight can deny a customer a refund for ANY REASON check the fine print. So if your are frustrated, a person of color, a senior citizen, or a person who does not identify as binary they have the legal right according to their fine print to not provide any customer service.

I ordered 3 Kerf Boards for my Hercules Miter saw. They sent me one. Every time I call they say it on back order. I ordered them in June of 2020. The parts for this saw should not take this long. This is their top Miter Saw in the store. This will be the last time I buy any big item from Harbor Freight.

On September 12 of this year 2021 at 6 pm in the Midland TX store I was mistreated by the store staff because they demanded a 20% restock fee, 50 dollars for returning an item in perfect condition and purchased 1 hour and 30 minutes before

My shipment was hijacked and put on SmartPost, snail mail, and it was already due 3 days ago. I get nothing after 9 days of waiting for a promised FedEx Delivery! Then I call HF customer service and they will not cancel my order. And they say it has 10 more days after the transfer from FedEx to SmartPost which is not even USPS. If after the 10 days after the transfer I have not received then, HF gets to send me another one or give me a refund. That's way too long to wait for this small Drill Chuck for my HF lathe. They have the same part with the correct size Taper for the tailstock at Home Depot for $7 less. If they would have mailed it USPS it would have been here by now and cheaper! Its going to be a month of waiting and then the part might not fit?

Please people don't buy anything from this store i bought a brand new Predator gas water pump machine and tried in many ways to turn it on and I never could when I returned it to the store they did not return my money they said it was not their problem they are racist with Hispanics and with people of color please do not buy in these stores everything they sell is useless and of very poor quality

Bring back the 20% coupon... i signed up for an INSIDE TRACK CLUB turned out to be a waste of money they no longer warentee items unless you have a reciept there new high end tools you can buy on sale at lowes or home depot same price but the real name brand. I still buy sand paper and other items where quality vs price is ok... i miss the 20% off coupon

Harbor Freight is UNRESPONSIVE! I cancelled my order but they shipped it anyway several days after I cancelled it.
Ordered item April 22. Did not ship for several weeks. Could not wait any longer so I cancelled order on May 11, prior to the item shipping. Was told on May 14th that they could not guarantee it would not ship and that I needed to refuse shipment. I checked order status on May 14th and the item had not shipped. On May 15 I received notification that the item shipped and is scheduled to be delivered on May 22. I will not be home to refuse shipment. Aargh!

Avanti's warranty is not even 3 months and graco's Magnum X5 ******* is good for 365 day's, they should show the customers all the info so the customers can make the best comparison for themselves. They seem to slant the information for themselves making there units look better than the other company's when it's clearly NOT!

Worst company ever to work for another person short 100 dollars I wipe $#*! w 100. Markus logistic supervisor was short 100 dollars and I get fired. $#*! harbor freight don't go to EASTRIDGE rd Bc you might get $#*!ed. Corporate mike get your lawyers racist prick you and Doug are done!

I was told i won a dewalt heater and that i only had to pay for shipping and handeling. I paid and then was informed i might win this prize! Harbor Freight ought to be ashamed for ripping off hard working people!

You people are notorious for putting items on sale and when you go to the store they have none of the product and the store has never received any of the product or you may send one piece for the whole shopping area and some of these items you can only buy in the store like there Pittsburgh rolling shop cranes I've been trying to buy one for 3 months at our Vienna store and check every week but they never have any and I'm told they can't order them in to the store they just get what the warehouse sends them this store should be put out of business for false advertising!

On 08/16/2020 I placed an online order with Harbor Freight Tools. As of 08/20/2020 FedEx states a shipping label has been created by Harbor Freight Tools but that no package has been received by Federal Express for shipment. I contacted Harbor Freight Tools Customer Service and tneir belligerent representative said we have 10 days before shipping the items to you. I humbly told the Harbor Freight tools Representative that no whee online it states that they had up to 10 days to ship the items that I ordered in good faith and that I needed what I order ASAP. The customer representative said belligerently well that is our policy. Harbor freight freak me. I will somehow even the score with them. Beware of Harbor Freight Tools. God help me seek righteous justice. Eye for Eye and tooth for a tooth.

If I could give zero I would. I recently ordered a toolchest online,us general 72in to match the one I bought 7 months ago.
It was on clearance, new series was coming. Order went through order in possessing.
I wait about a month 21 biss days for ship, I hear nothing so I call first lady says they are looking for a shipper.

So I wait another week hear nothing so I call and get a lady says sorry item is back ordered and may or may not show up from China and my order will be canceled card refunded is there anything else I can do for you she says. Mean while my card was charged the day I made my order and my credit score dropped aswell when they damn well know they don't have the chest. Harbor Freight is the worst

I placed an order for some Christmas gifts online. I received an order confirmation, but that was it. It's pretty SUSPISH when I tried to see what the delay in shipping might be about... when the ORDER NUMBER Harbor Freight gave me doesn't work. In fact, it says I have no orders. Soooooo, you sent a confirmation email with all the details, including what I purchased and the order number, but I don't have any orders? And no, it's not the usual hiccup of purchasing as a guest instead of having an account online with them. NEITHER works. No one has answered my emails either. I am DONE.DONE.DONE. Dispute with Discover will guarantee someone at Harbor Freight will crawl out from under a rock.

#******* ChinoCA location. It was fun to walk around and she all the fun useful tools for a low price lots of sales going on. I went in for a tarp 20x30 got it for 65$. It was a extreme duty tarp material looks good and durable hopeful it will do as I want. I did go in for what I was looking for only thing I was hoping I could find a coupon for an extra off for in store purchase. No luck with that.

I bought a pressure spray sprayer that was Supposed to put out 2000 psi he didn't put anywhere near 2000 psi and they charged me a 20% restock fee for the piece of crap.