HackRepairReviews 103

Highly recommend Jim. He fixed my website and is now hosting it. He has been a great help, and he has eased my mind regarding hosting my site moving forward.

I found this business after searching for a real person someone that I could actually speak to on the phone that wouldn't over charger me for being a victim to hackers! I promise other companies are out to punish your pockets for being hacked! Hackrepair acted quickly and listened to everything I had to say I've been dealing with my crappy hosting provider Bluehost and they did nothing to help me! Jim has the best prices and moves quickly getting our sites up within hours. Our company staffs over 30 people and new staff not able to fill out job applications because of the hack so I can speak with confidence when I say we are very grateful for the service provided thank you so much!

I have a small blog. Everyone wants to teach bloggers how to master SEO and Pinterest, or create a course, but not many talk about site security and what to do when your site gets hacked.
Finding out my site had been hacked was so stressful, I had two issues back to back, over the course of a few weeks. When my host provider suspended my account it was embarrassing and damaging to the reputation of both my site and business.
I did quite a bit of research trying to figure out how to get my site cleaned up and back online.
I am so glad I found and hired Jim to fix my site. Other companies wanted me to pay ongoing monthly or annual fees that I couldn't afford.
Jim not only cleaned up my site quickly (less than two hours), he gave me (easy) steps to get my end cleaned up and what to do to prevent future hacks, with no additional monthly fees for other services. He even told me I could cancel an unnecessary service I had been paying for, which saved me even more.
It has only been a month but I wanted to share my experience since I am so thankful that I have had no further problems.
Get on the phone with Jim, and get your site back.

I've been creating websites since 2005, and I can tell you when your site gets hacked the stress level is immense. I've been honored to work with Jim two times in 14 years, and both times the Hecks to my sites were insidious, and extremely harmful. Even though I have good security protocols, this can happen to you too. I can assure you that there is No one in the country more qualified to trust your website to than Jim. He delivers 100% of what he says he will deliver, at a price that's extremely reasonable, and in a time frame that is just remarkable. He delivers 100% of what he says he will deliver, at a price that's extremely reasonable, and in any timeframe that is just remarkable. It is with great pleasure that I give my full recommendation to Jim, and his service is truly a phenomenal resource to anyone who creates and maintains websites.

Jim was SPECTACULAR to work with! I cannot say enough about his services and his outstanding, personable, customer service. Literally lifted a HUGE weight off our shoulders! After spending countless hours calling to the domain/web hosting company (GoDaddy) & waiting 2 days without it being fixed, researching YT tutorials and reading forums on how to fix a hacked website, we weren't confident it could be fixed... All leads were leading to a dead end, which didn't give us much hope it could be reversed. GoDaddy knew what the problem was, but couldn't provide a solution... (frustrating!)

So, I took my brothers advice on website hackers and did some research and found Jim! H. A. L. L. E. J. U. L. A. H.! Distressed and uneasy about the situation... I explained what I did know (which wasn't much), and the importance of getting it fixed FAST as my fiancé is an SMB owner, and has little-to-no-time to spare as it is Jim instantly and calmly eased my nerves. His professionalism, knowledge, understanding, and customer service is really what sealed the deal and confirmed this was the right decision. He understood the importance of getting it fixed. And getting it fixed right. And even though it was a convoluted mess after 6 IT people at GoDaddy worked on it, he pulled through and worked out all the kinks. Such a life savor! We are forever grateful for him! Would highly recommend him to anyone.

Great service! Our website was completely compromised. Jim responded incredibly quickly, started working on it straight away and solved the issue providing constant updates and valuable advice in the process. As advertised the service was effective, rapid and at a definitely lower price than other alternatives. Jim was also very proactive in not just solving the problem but also sharing what work he was doing and suggestions on how to avoid similar situation in the future. Definitely recommended!

I found Jim Walker during my deep digging and researching after I was hacked. When I dialed Jim's number he personally answered my call, listened to my situation, and discussed the easiest approach to solving my issue. Right then and there, with no agreement in place, he patiently walked me through the steps as I performed them under his guidance. What an incredible breath of fresh air! Not only was Jim personable and extremely knowledgeable, but he immediately instilled all the confidence in the world in me that he is the security partner I want to work with going forward. Having cancelled my agreement with SiteLock due to their unethical upselling approach, I am now extremely happy to have Jim monitoring my website. I'm so thankful I've found him and I look forward to eventually moving my website over to his hosting platform. Thank you so much Jim! You're the best!

When I first realized that my website, moriee.com, was down I didn't know where to turn to. My hosting company would have made me pay an exorbitant amount to fix the problem, so I looked into other options and found Jim. From start to finish, he was never hard to reach, walked me through his process and just made it all as painless as possible. I had my site back up and running in under 24 hours! Thank you Jim for saving me time and money! I would recommend him to anyone with a hacked site.

My organization's website was hacked- we're a small, non-profit with limited resources and no one on staff that can fix the problem. We spent hours on the phone with our hosting company over several weeks with no solution. We didn't even know who else to ask. Finally, someone recommended Jim and our website was fixed in less than 2 hours! He fixed it quickly with no attitude and explained everything he was doing. He followed-up the next day over a quick phone chat with an explanation of what we need to do to keep our website safe. He is helpful, easy to work with and got the job done that no one else seemed to know how to fix.

It was a Friday afternoon, I had never had my website hacked before and I didn't know what to do. After a quick google search, Jim's website came up first and highly rated so I gave him a call. He answered the phone himself, gave me a very reasonable quote, and had my website back to normal before Monday. He was extremely professional and helpful, I highly recommend him to anyone. Jim generously helped me again months later when another issue came up with my website, providing a solution I would have never thought of. He is nice, fast, and exceeds expectations. Thank you, Jim!

Jim is fast, thorough, professional, and reasonably priced. If I find malware on a site, I go to Jim. I also love that, with Jim, you're dealing with a real person (Jim!) and not some nameless helpdesk operator.

Jim was amazing! I found a bunch of malware on my site and started to panic and Googled 'Hack Repair'. After trying to see if I could fix it myself, I came to the realization that I am website illiterate and needed to seek help. I found a blog that had recommended Jim from HackRepair as one of their go-to for this kind of thing. I sent Jim an email late in the evening, and he called me back the next morning first thing. He explained what he did and how he could help me, and I decided that Jim was my guy! Jim went in and not only cleaned the site up of all hacks and malware, but he also taught me how to protect myself from future hacks and also a TON about website optimization tools to help with my SEO and the like. He was incredibly professional and very personable, and made me feel like I was working with someone who really cared about my customer service experience, and knew exactly what he was doing. If I ever have an issue again, I'll definitely be coming back to Jim!

Simply put, Jim is the man! In the shark-infested waters we enter into as virtual value creators Jim is a much-needed sail-boat captain who will navigate you towards success. He's astute, curious, calm, and strategic in his understanding of how to resolve whatever issue you are having. If you are having any website security related issues look no further, this is your guy. No drama, no unnecessary paperwork or nonsense... just solutions... and at the rapid! Couldn't be happier and I recommend him with extreme enthusiasm. He's a consummate professional. Thanks Jim!

The level of service provided by Jim Walker is beyond words. You can read all these glowing reviews and actually be turned away by them thinking it is not possible or real. Page after page of 5 star reviews, in this case, may actually understate the dedication to doing the job quickly and right you will get with Jim. Very simply put, and without any payment or reimbursement sent my way, let me be clear: If you choose anyone else to work with, you are making a mistake.

Whatever I might write herein would only echo all of the other 5-Star reviews for hackrepair.com. On a Saturday morning, Jim answered my call from the opposite US coast, described his services/fees, accepted my payment of his most reasonable fee, and within a few hours had my company website back up and running. What else is there to say...? Jim and his team provide, what is today a very and most rare combination of technical expertise, responsiveness, and professionalism. Many companies talk the talk... Jim and hackrepair.com walk the walk. I'm sure glad they're out there doing what they do.