My organization's website was hacked- we're a small, non-profit with limited resources and no one on staff that can fix the problem. We spent hours on the phone with our hosting company over several weeks with no solution. We didn't even know who else to ask. Finally, someone recommended Jim and our website was fixed in less than 2 hours! He fixed it quickly with no attitude and explained everything he was doing. He followed-up the next day over a quick phone chat with an explanation of what we need to do to keep our website safe. He is helpful, easy to work with and got the job done that no one else seemed to know how to fix.