Nathan K.

Jim was amazing! I found a bunch of malware on my site and started to panic and Googled 'Hack Repair'. After trying to see if I could fix it myself, I came to the realization that I am website illiterate and needed to seek help. I found a blog that had recommended Jim from HackRepair as one of their go-to for this kind of thing. I sent Jim an email late in the evening, and he called me back the next morning first thing. He explained what he did and how he could help me, and I decided that Jim was my guy! Jim went in and not only cleaned the site up of all hacks and malware, but he also taught me how to protect myself from future hacks and also a TON about website optimization tools to help with my SEO and the like. He was incredibly professional and very personable, and made me feel like I was working with someone who really cared about my customer service experience, and knew exactly what he was doing. If I ever have an issue again, I'll definitely be coming back to Jim!