Brooke P.

Jim was SPECTACULAR to work with! I cannot say enough about his services and his outstanding, personable, customer service. Literally lifted a HUGE weight off our shoulders! After spending countless hours calling to the domain/web hosting company (GoDaddy) & waiting 2 days without it being fixed, researching YT tutorials and reading forums on how to fix a hacked website, we weren't confident it could be fixed... All leads were leading to a dead end, which didn't give us much hope it could be reversed. GoDaddy knew what the problem was, but couldn't provide a solution... (frustrating!)

So, I took my brothers advice on website hackers and did some research and found Jim! H. A. L. L. E. J. U. L. A. H.! Distressed and uneasy about the situation... I explained what I did know (which wasn't much), and the importance of getting it fixed FAST as my fiancé is an SMB owner, and has little-to-no-time to spare as it is Jim instantly and calmly eased my nerves. His professionalism, knowledge, understanding, and customer service is really what sealed the deal and confirmed this was the right decision. He understood the importance of getting it fixed. And getting it fixed right. And even though it was a convoluted mess after 6 IT people at GoDaddy worked on it, he pulled through and worked out all the kinks. Such a life savor! We are forever grateful for him! Would highly recommend him to anyone.