GunBroker

Two different times I have had a issue with a gun purchase both times GunBroker came up with someway to say your on your own! Do not expect them to do anything for you NOTHING it makes sence a gun dealer sells 2500 guns a year I buy one and have a issue who are they siding with no brainer. What I'm saying is don't waste your time even contacting them. I'm zero for two! I still use GunBroker but they have taught me alot buy brand new or from a individual seller not a dealer they will side with a dealer every time.

Their customer service is very poor. They do not list telephone number to actually speak to someone about a problem with a seller. Their website makes it difficult to contact them.

Placed an order, never received a confirmation, funds promptly withdrawn from my bank account. Never received items. No customer support. Never again.

Gunbroker has morphed into a place where price gougers...both dealers and individuals...attempt to charge up to double for items readlly available everywhere. I have no idea how this site remains viable. Perhaps 10-15% of the listings are reasonable...at the very most.

Very few good deals. Most posts are dealers with repetitive posts. Over priced with no bids and they keep posting. Be ready to scroll through dozens but don't go too fast you'll miss an occasional deal.
Most people think entirely too much of their guns. They can keep them.

This websites has got to be one of my worst experiences online ive sent them picture after picture of legal documents with my name in address in me holding my id in the only reply i can get is those wont work my account has been locked since I created it im just gonna find somewhere else to give my business to worst customer support ever

Gun Broker allows sellers to hire "shills" to bid against legitimate customers in order to raise the bid to benefit the seller. A bidder will place a minimum bid at the beginning of the auction then sit back till the last couple hours before placing another bid. Then keep it going as long as they can draw the real bidder in. Fortunately, I woke up to what was going on and stopped bidding. The seller/shill paid way TOO much for the firearm being auctioned off. This time I got them! I've close my account with Gun Broker, and will NEVER do business with them again! If you're smart, you'll stay away.

I've been using gunbroker for over 10 years. I've had over five hundred complete transaction a lot of them good until this. I recently had a seller threatened me. And I refused to complete the sale. I Contacted gunbroker and told them what happened. Gun broker then suspended my membership. After the seller was still contacting me by phone And by text message harassing me. I then emailed gunbroker again.
Told them that if this individual the seller did not stop. I would have to be contact law enforcement this is terrible customer service. If this is the way I have been treated. I can only imagine if you were ripped off in any way. Gunbroker will not have your back buyer beware.

Gun brokers is an extremely non-business friendly operation. They are basically a virtual account business tax. No responsibility at all. They require a bank account to sell even if you've already supplied a valid credit card I supplied them with a Chime account and they said that's not valid because they are a virtual company, oh, my God! Gun brokers is a virtual business!

An impossible task of jumping many hurtles and never able to solve many problems. Their robotic answer and tutorials couldn't help. This was a very horrible and frustrating experience. I waisted so much time. Never again.

Their site is a huge pain in the a$$ and they don't care. Their kaptcha crap doesn't let you log in but you can go to another site that uses them and get right in. Their prices are stupid high and their are a lot of scammers on there. I had a seller try to get me to pay with a payment source that leaves me no safety and they refused to give me any contact info and it took a week to get a vague generic response from them. It happens quite a bit with sellers. I asked for an action screw measurement for a Mauser stock and was told to "look at the pictures or get the F@#$ off the site" so I looked again at the 3 pics that had no reference to measurement so, I got the F off the site like the seller said to. Found a better stock for a better price on Ebay. Goodbye Gunbroker losers.

It seems that gun broker enjoys charging increasingly high rates and giving little if any customer service. There's no accountability for deadbeat bidders or sellers. If a mistake is made, if there's an issue, you're on your own. You can call whoever you can give it a shot 9 out of 10 They're about as helpful as a brick wall. What's becoming increasingly obvious is the fact that sellers are creating their own fake accounts to bid up their guns. You might want to say that it said that they can't do a better job, considering how obvious the problem is.

Don't buy into there buyers protection plan. It's a hoax. I got ripped off for 515.50 sent all the proof and now they won't even respond to me. So just a heads up. Their bpp is nothing more than false advertising and the business on the receipt is who ripped me off

Does not get any worse that this site. OMG I don't think a human being works their. I have contacted customer support 5 (FIVE) times... all they do is email me back saying "resolved!" and if I have further questions to contact customer support. They closed my account without my permission, but claimed it I had requested it. I gave them my credit card number, drivers license copy... got to the point I gave up.

Once eBay a few years back started getting funny about firearm parts (I am fine with eBay not selling firearms but a shotgun barrel by itself, come on) I ended up finally jumping onto gunbroker.com. Although not particularly easy to navigate at first, once one has the hang of it, navigation proves less of an issue. Let's be clear on something here, gunbroker isn't selling you a firearm, they're facilitating you making a purchase thru a licensed dealer who then ends up transferring your firearm to a licensed dealer in your area who the legally sells it to you. All of this is professionally done and efficiently handled.
The handful of transactions I have initiated thanks to gunbroker.com have been hassle free and no doubt in each case I would never have even seen the item purchased locally, but thanks to the Internet and specifically this site, the world is my oyster! Carpe diem!

Their business has got to be great-2016 gun selling has never been better. I've read many reviews here where buyers and sellers beware, but that is the nature of on-line, not in person, transactions. Stuff happens, and most of it is because of the individual's involved lack of responsibility... GB can't be held accountable for idiots. But they are responsible for the basic mechanics, especially their billing procedures Double charging for their service fees/commission for the purchase of the same gun is unacceptable. They charge you to relist a gun, and when it is sold to someone that doesn't pay and gets resold in their auction(that you paid then to relist it), they know that the commission on the first non-sale must be returned. Their "service" department intentionally dodged the issue and stopped responding to my valid requests. Very disappointed I had to close my dozen+ transaction account.