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Guest Reservations

Overview

Guest Reservations has a rating of 1.6 stars from 1,173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention credit card, customer service and third party. Guest Reservations ranks 446th among Hotels sites.

This company responds to reviews on average within 44 days

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6,316 reviews
How would you rate Guest Reservations?
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Lisa L.
2 reviews
0 helpful votes
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However I didn't see an option for Military/police discount. Do you offer that?

Date of experience: June 25, 2020
Debra S.
2 reviews
0 helpful votes
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Excellent
May 20, 2020

Excellent
Professional staff
Exceptionally clean and well maintained

Date of experience: May 20, 2020
Asmar J.
1 review
0 helpful votes
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Terrible service I asked for Holliday inn and got some other nasty hotel

Date of experience: May 5, 2020
Anthony E.
1 review
0 helpful votes
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Easy to get around in the web site and make reservation.

Date of experience: March 6, 2020
Sally J.
1 review
0 helpful votes
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Why did the price day $132 and I was charged more.

Date of experience: April 24, 2020
Jan J.
7 reviews
0 helpful votes
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My call was not answered within the time they said I would have to wait.

Date of experience: July 20, 2020
Tina L.
7 reviews
0 helpful votes
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I love the site it easy and efficient...
July 29, 2020

I love the site it easy and efficient...great way to do business

Date of experience: July 29, 2020
Saudi Arabia
1 review
1 helpful vote
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خايس
July 13, 2023

خايس ويفشل وتعاملهم خايس زي وجيههم ومره جيت ابي اطلب اكل اكلت منه شوي الا ويطلع لي سم واغمى علي ما انصح احد يروح له.

Date of experience: July 13, 2023
Cindy W.
2 reviews
0 helpful votes
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Very easy to make reservations, and a good price, too.

Date of experience: July 6, 2020
Leonard G.
1 review
0 helpful votes
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Very good but free breakfast not confirmed on order so was hesitant to confirm.

Date of experience: June 20, 2020
Linda S.
2 reviews
0 helpful votes
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Workable
July 1, 2020

Workable. Looking to enjoy our stay again. Thank you.

Date of experience: July 1, 2020
Kathirine H.
1 review
0 helpful votes
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Outstanding!
June 12, 2020

Outstanding! Very good experience...easy reservation confirmation...

Date of experience: June 12, 2020
JOSE H.
2 reviews
0 helpful votes
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Very efficient and clean
May 18, 2020

Very efficient and clean. Although housekeeping never changed towels or empty trash

Date of experience: May 18, 2020
Frenda B.
1 review
0 helpful votes
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Very easy to make the reservations
May 15, 2020

Very easy to make the reservations - no problems at all.

Date of experience: May 15, 2020
Amanda T.
1 review
0 helpful votes
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Booking was easy
March 25, 2020

Booking was easy. I would have liked to confirm the rate with taxes though.

Date of experience: March 25, 2020
Peter C.
1 review
0 helpful votes
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Very efficient website
October 1, 2020

Very efficient website. We have stayed in this hotel many times

Date of experience: October 1, 2020
Maaike C.
1 review
0 helpful votes
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Great convenience booking this online w extra good price & value!

Date of experience: August 29, 2020
Dennis W.
1 review
0 helpful votes
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Was easy yo do
March 11, 2020

Was easy yo do. Just wondering if a rollaway is available, if needed?

Date of experience: March 11, 2020
Jackie D.
1 review
0 helpful votes
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Had to cancel due to COVID-19
September 9, 2020

Had to cancel due to COVID-19. I got a complete refund. Very satisfied.

Date of experience: September 9, 2020
Linda F.
18 reviews
0 helpful votes
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We will rate this hotel when we check out on the 20th.

Date of experience: May 17, 2020