business logo of Guest Reservations

Guest Reservations

Overview

Guest Reservations has a rating of 1.6 stars from 1,173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention credit card, customer service and third party. Guest Reservations ranks 446th among Hotels sites.

This company responds to reviews on average within 44 days

Instant Feedback

6,316 reviews
How would you rate Guest Reservations?
grey star
grey star
grey star
grey star
grey star
Mexico
1 review
0 helpful votes
Follow Sergio M.
Unfollow Sergio M.
Send Message
Share Review
Report Review

Fast and easy
September 23, 2023

Todo muy rapido y sencillo, solo los precios son confusos, pues en la página decía una cosa y el cobro fue otro, pero todo excelente.

Date of experience: September 23, 2023
Joe M.
2 reviews
0 helpful votes
Follow Joe M.
Unfollow Joe M.
Send Message
Share Review
Report Review

Very good
June 8, 2020

Very good. No where is it noted for HH member number or a discount using AAA or senior rates.

Date of experience: June 8, 2020
Bruce X.
10 reviews
0 helpful votes
Follow Bruce X.
Unfollow Bruce X.
Send Message
Share Review
Report Review

Better than hotels.com would like to know if there is a veterans or a seniors rate

Date of experience: July 30, 2020
Jamie D.
6 reviews
0 helpful votes
Follow Jamie D.
Unfollow Jamie D.
Send Message
Share Review
Report Review

Booking online was so easy and I received my email confirmation immediately after booking!

Date of experience: September 7, 2020
SCHUPBACH X.
1 review
0 helpful votes
Follow SCHUPBACH X.
Unfollow SCHUPBACH X.
Send Message
Share Review
Report Review

We want to ensure to have a quiet room
June 28, 2020

We want to ensure to have a quiet room - I will sent an email to the reception right now

Date of experience: June 28, 2020
Jessica B.
1 review
0 helpful votes
Follow Jessica B.
Unfollow Jessica B.
Send Message
Share Review
Report Review

Fast and east, but the call hung up on me towards the end

Date of experience: February 25, 2020
Desmond J.
1 review
0 helpful votes
Follow Desmond J.
Unfollow Desmond J.
Send Message
Share Review
Report Review

Fast and easy nice room simple to get into affordable clean and organized

Date of experience: July 12, 2020
Jeffrey L.
18 reviews
0 helpful votes
Follow Jeffrey L.
Unfollow Jeffrey L.
Send Message
Share Review
Report Review

How do I add my hilton number to the reservation
August 12, 2020

How do I add my hilton number to the reservation

I never received a response to this question.

Date of experience: August 12, 2020
Maxine W.
1 review
0 helpful votes
Follow Maxine W.
Unfollow Maxine W.
Send Message
Share Review
Report Review

I am satisfied with the process so far
April 20, 2020

I am satisfied with the process so far. I am looking forward to staying at this hotel.

Date of experience: April 20, 2020
Lenore O.
1 review
0 helpful votes
Follow Lenore O.
Unfollow Lenore O.
Send Message
Share Review
Report Review

Easy to make a reservation
March 4, 2020

Easy to make a reservation. I thought there was a discount today.

Date of experience: March 4, 2020
Jill S.
1 review
0 helpful votes
Follow Jill S.
Unfollow Jill S.
Send Message
Share Review
Report Review

It was easy to set up our stay during our buddy's wedding.

Date of experience: September 3, 2020
Lorena p.
1 review
0 helpful votes
Follow Lorena p.
Unfollow Lorena p.
Send Message
Share Review
Report Review

Very friendly n helpful with all the questions I asked.
Very pleasant to speak to.

Date of experience: June 27, 2020
Jen B.
2 reviews
0 helpful votes
Follow Jen B.
Unfollow Jen B.
Send Message
Share Review
Report Review

Easy breezy so far
June 13, 2020

Easy breezy so far. Havent taken my trip yet, but this is good so far!

Date of experience: June 13, 2020
ADELA H.
1 review
0 helpful votes
Follow ADELA H.
Unfollow ADELA H.
Send Message
Share Review
Report Review

Great service
June 23, 2020

Great service. Quick confirmations which improves trust on the service.

Date of experience: June 23, 2020
Mary C.
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Send Message
Share Review
Report Review

Quick and easy to use and immediate confirmation of order.

Date of experience: May 25, 2020
John R.
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Send Message
Share Review
Report Review

Kept my blood pressure low while achieving my objective

Date of experience: February 22, 2020
David S.
2 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

I was mislead into thinking I was talking to Hilton directly.

Date of experience: July 29, 2020
Franklin W.
1 review
0 helpful votes
Follow Franklin W.
Unfollow Franklin W.
Send Message
Share Review
Report Review

It doesn't breakdown the total during the transaction.

Date of experience: May 2, 2020
JACKIE D.
1 review
0 helpful votes
Follow JACKIE D.
Unfollow JACKIE D.
Send Message
Share Review
Report Review

Easy to find, easy to reserve
May 30, 2020

Easy to find, easy to reserve. I look forward to the stay

Date of experience: May 30, 2020
Sofia G.
1 review
0 helpful votes
Follow Sofia G.
Unfollow Sofia G.
Send Message
Share Review
Report Review

Its ok
October 1, 2020

Its ok. But you cant cancel your reservation either covid situation :( That is not ok

Date of experience: October 1, 2020