Guest Reservations Questions & Answers

Here’s what consumers have asked with answers from Guest Reservations staff and previous consumers.

6 questions answered

17% answered in 1 day

Question:

Is guest reservations a scam or a legit company? Is guest reservations a scam or a legit company?

Answer:

Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made travel more accessible – helping millions of travelers book hotel rooms online. Travelers booking through guestreservations.com will enjoy exclusive deals and member rates, industry-leading customer service, and a wide selection of over 100,000+ hotels. Guest Reservations has a 4.5/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online hotel bookings. Any issues with booking can be resolved by contacting the Customer Care team 24/7 via Phone (855-470-1527) or Email (customercare@guestreservations.com).

By Chantal R., Customer Care on 7/8/23

See more answers (17)

Question:

Why do the prices increase so much right before the checkout? i have never experienced it before! Why do the prices increase so much right before the checkout? i have never experienced it before!

Answer:

They did the same to me. The reason is because they are stealing from you and hope you don't notice or don't care

By Dan P. over a year old

See more answers (3)

Question:

I have been quite simply defrauded of over £5,500 I have been quite simply defrauded of over £5,500

Answer:

I feel your pain. What's sad is that this company is an affiliate of Expedia

By Dan P. over a year old

Question:

I booked with guest reservations. will my room really be reserved? I booked with guest reservations. will my room really be reserved?

Answer:

I got a confirmation from Guest Reservation for a resort that they weren't affected with

By Jim B. over a year old

See more answers (2)

Question:

After realizing your fee is 52%, i cancelled the reservation within 5 minutes. i'm told no refund and i don't have a reservation. $421 and nothing? After realizing your fee is 52%, i cancelled the reservation within 5 minutes. i'm told no refund and i don't have a reservation. $421 and nothing?

Answer:

Literally the same. Hope you get reimbursed! Good luck!

By Rami A. on 11/4/23

Question:

Eatra charge on reservation 89547ec026027, what for! Eatra charge on reservation 89547ec026027, what for!

Answer:

Just trick to get extra commission for the agent because guestreservations is not the vendor or hotel but an agent who then has to book the hotel from a real registered agent

By Kim H. over a year old

Question:

I am from pullman kuching. i don't remember we have contract with you. can you remove us?

Question:

Customer rating is shown as 4.49, yet a rating of 2% positive comments in the last year. how come?

Question:

Confirmation # r3769719584 same sentiment with terence, i was made to believe i was booking directly to hotel. hotel website is cheaper. cancel pls

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Guest Reservations Questions & Answers

Is guest reservations a scam or a legit company? Is guest reservations a scam or a legit company?

Why do the prices increase so much right before the checkout? i have never experienced it before! Why do the prices increase so much right before the checkout? i have never experienced it before!

I have been quite simply defrauded of over £5,500 I have been quite simply defrauded of over £5,500

I booked with guest reservations. will my room really be reserved? I booked with guest reservations. will my room really be reserved?

After realizing your fee is 52%, i cancelled the reservation within 5 minutes. i'm told no refund and i don't have a reservation. $421 and nothing? After realizing your fee is 52%, i cancelled the reservation within 5 minutes. i'm told no refund and i don't have a reservation. $421 and nothing?

Eatra charge on reservation 89547ec026027, what for! Eatra charge on reservation 89547ec026027, what for!

Where is the airport pick up?

I am from pullman kuching. i don't remember we have contract with you. can you remove us?

Customer rating is shown as 4.49, yet a rating of 2% positive comments in the last year. how come?

Confirmation # r3769719584 same sentiment with terence, i was made to believe i was booking directly to hotel. hotel website is cheaper. cancel pls

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