asked byon 1/6/20
Probable Scam - This possibly legitimate company that supports, aids and abets deceptive and/or fraudulent websites. BEWARE - you will be charged a "service charge" that grossly inflates the room costs (51% in my case) and they will entice you with a "special rate" that is basically the same as the hotels currently posted rates, except that this "special rate" is non-refundable. The weasel clauses in the terms and conditions basically say that you are aware that this company is not connected to the hotel, that you accept their service charge, and that you can only sue for recovery in their home county, Dallas TX. It basically tries to legitimize their deceptive practices and discourage legal action.
It is a scam. They quote an online price, and when the confirmation of booking comes through they help themselves to an additional, over half the cost of the quoted price, through your credit card. They quoted me a cost of £57 and then charged me an additional £32.27 occupancy rate on top.
SCAM! THEY POST A PRICE ON THEIR SITE BUT UNDERNEATH THE SUBMIT BUTTON ON THE CREDIT CARD PAGE THEY TAG ON A RIDICULOUS "RECOVERY" FEE! THEY CHARGED ME $35 MORE THAN EVERY OTHER SITE WOULD HAVE FOR ONE NIGHT AT A HOTEL. THE ADDITIONAL CHARGE NOTICE IS IN LIGHTER PRINT THAN THE REST OF THE PAGE AND YOU DON'T SEE IT SINCE IT IS UNDER THE SUBMIT BUTTON UNTIL YOU GET A NOTIFICATION THAT YOU HAVE BEEN CHARGED WAY MORE THAN THE PRICE THEY QUOTED. I AM TURNING THEM INTO THE BETTER BUSINESS BUREAU.