Groupon

Groupon always has nice pictures, but after purchasing a number of Groupons, I learned that there is a catch every time. It is very rare not to find a catch! For example, I recently purchased a $50 Groupon for a meal for two, which did not mention that there was an additional $20 gratuity required. I am paying $70 dollars for a meal that was totally not worth it. Groupon leaves a lot of important details out and avoids putting negative reviews on their site. This is what scammers and poor businesses do. I'll stick to Yelp to getting food from now on, at least their reviews are more legitimate. Good bye Groupon! Never again!

I would like to report a scam situation with my purchase on groupon app. I purchased sunglasses through the groupon app that was marked (and is still marked) on groupon app as "Free Return". I received an item that doesn't really fit and would like to return it. When i purchased an item from my account on the app, it was clearly marked as "Free returns". Customer support team stopped responding my emails clearly ignoring my requests.

I had sent screenshot of the item listing page and actual purchase confirmation email that clearly show "Free return" - nothing works for this organization and they just disregarded and rudely ignored my requests.

I just really want to want you guys to be aware of
This fraudulent organization. Don't believe their return policy promises - it won't be honored. To prove my claims i am attaching screenshots of the product listing in attachments.

Groupon charged me when I made no purchase. Trying to get to the bottom of the issue has been the worst "customer service" experience of my life. It is a joke. Live chat took 45 minutes and he ended with a phone number. The very phone number that has 2-3 hours wait times. If you leave your phone number for a call back... don't bother. I never got a return call! I got an email when I replied to the automated recap of my live chat with how crappy the service was with an offer to help. Over 10 emails later (each from a different individual and no continuity to the email trail - previous threads drop off) I have sent the same requested information 4 times, answered the same questions 5 times and am done! This is a joke and a big fat fail. BBB should be up their $#*!.

I really enjoy shopping on ideeli. Yes there are shipping delays and sometimes an item is out of stock - but their prices are AMAZING - truly the best online. I do agree with the other reviewers but you have to realize that when you get a deal that good that it is going to come with a few strings ie delays and the chance that they had say 50 bags yet 70 people clicked buy it now and at the same time and there systems get overloaded and they can run out of stock. Personally I think some buyers expectations are too high its a bargain website take it for what it is and have fun with it. If your in desperate need of an item - don't use the - they are obviously dropshippers and sometimes lines get crossed - but if your looking for bargains go for it.

If you are business owner please stay away from this company unless you want to cheap out your business and work for free. I wish i had never signed up for this sorry excuse for a business. It is a scam plain and simply. They also hold on to your payment and take out an extra 20% off so basically cheapen your business.

Groupon used to be great and have a no hassle return policy. Now, however, you basically have to write a novel and argue for weeks with them to get a simple refund. It is completely ridiculous. I will never purchase another Groupon again.

I have been sending emails almost every day since the issue for 2months straight with 1 only one email a day back from them...and they continue to act like they don't know what I am saying. I live in AZ someone from Texas used my groupon bucks and purchased water park tickets of $290. They now are saying I need to go to merchant to get email saying I can get refund. This had to be an inside job at groupon I am certain I am not the only one who got bucks stolen...and Groupon refuses to give back.

I refuse to ever again purchase or work with any company that does not offer 'real' person customer support. I guess Groupon got rid of their actual real person phone support because they were having too many complaints. That should tell us something. No matter, I refuse to talk anymore to any company that does not offer the same respect back to me of a real person to converse. To me that says they are just there to collect our money and not care about our concerns. Way not cool Groupon!