Groupon

Try to contact them to switch dates, but both phone numbers are disconnected, I tried getting my money back but my credit card company said that Groupon sent them proof that I redeemed my coupon for my dinner cruise which is a lie and against the law! First time using Groupon, and will be the last! I give them zero stars!

I bought two kids tablets from Groupon on 12/14/2016. I was told that the order would ship in 2 days and shipping would take 4-7 business days. It is now 12/29/2016 and I have nothing. I contacted Groupon three times and each time I was reassured that my products are still arriving on time. It actually took them 8 days to even process the order and they shipped it out only after I first enquired about my order. The customer service is terrible, as it does not answer any concerns and it is totally worthless. I will never use Groupon again as they lied to me on multiple occasions. I am still waiting on my product and will demand refund asap.

We are a business in south florida. I call into groupon and say I want to put my business on groupon after seeing a competitor on their site. The rep on the the phone tells me i can't run the same promotion, that i can't sell just one service, i have to offer more services, or packages of services. I said, "but i'm looking online now and my competitor doesn't have to do that." She proceeded to actually yell at me. "ARE YOU LISTENING TO ME?" and proceeded to $#*! me out. So this is what our country and the younger generation has become? I have to tell you, I have worked for national companies my whole life and never have I seen such a poorly run company where sales reps yell at you. I guess as long as you don't have to talk to them, you'll probably do fine. Karma has a strange way of setting the Universe straight. I'm putting this company on the same level as Comcast

When you want a GOOD deal... GO to GROUPON! They offer everything... sometimes even the kitchen sink. You never know what you are going to find... but I can assure you-you will find something delicious to eat at a discount, a form of excellent entertainment at a discount, and/or a Groupon Get-away with a discount! Not to mention all the Spa & Relaxation and Salon Service offers they make available to everyone in wherever YOUR area is... I promise!
I must mention also that GROUPON always stands behind their purchases. They have excellent customer service... which is very prompt and polite. You will feel taken care of, that is why you will keep coming back.
Good Times=GROUPON. Make plans and let everyone know about it-you will earn $$$ for your referrals. The good times go on and on...

AND. I forgot to mention... it cost ZERO $$$ to join.
What a great GROUP to be a part of.
Get your GROUP-ON Today. You will thank me, have fun! :)

Fleece lined Leggings selling around 49 reduced to 14 something. Sent wrong size and they were unable to have item return for proper size. I am soooooooo disappointed - I'm never buying from groupon again!

Ordered some skirts from Groupon Goods on Jan 3rd. Now 21 days later and I still have not received my purchase. The products ship from Los Angeles and I live in San Diego. I can find no reason that it should take 21+ days to ship between those locations. If you read the fine print, their "normal shipping time" is 2 1/2 weeks, which is just ridiculous to begin with, but they can't even make it within that timeframe?!?! I will never be purchasing from this site again!

I have a friend who orders a ton on ideeli and is very satisfied with them. I'm been a member for a while but it took me a while to purchase something. Then I finally did and so far I'm very happy - all items but one fit and I was contemplating sending it back but then ended up altering it. I had 3 orders so far, still waiting on the last 2 items, but the rest is perfect! The shipping was exactly according to the guidelines posted for the item - all items were new, correct size and very good quality. Overall, I'm very happy with ideeli.com and will order again! Too bad my 1st row membership expired :(.

Ok. Does this website/company even stock any products? I see their ads ALL over google. They say they have 1 million members. Well YEAH, who wouldn't if you blanketed Google and Yahoo with ads for months and months. Fine. So I place an order and I get my package 2 weeks and 4 days later. Is this a joke? Wrong item. No customer service. No returns? Not even a store credit? I'm going to be diplomatic — so read between the lines: AVOID! As a side note, Ideeli says it's invite-only. Really? This seems like an oxy-moron.

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Sadly it appears that like so many other companies, Groupon's reputation (from personal experience) is now in the toilet as the result of poor decision making by upper management. Probably not the best idea to outsource their customer service to individuals who have no concept of U.S. customer service and who are unable to provide a response other than those listed on a "cue card". I'm guessing that the Groupon for Outsourcing wasn't such a great deal after all.

I've been using groupon for almost one year. My experience was ok, even if you always have to double check yourself what are you getting into in terms of purchases.
I've been banned from their website only because my bank stopped a payment for a service never received (since the ultimate company wanted to charge me extra on top of the price already paid and we did not found an agreement).

This is their costumer service.

Beware,
Thank god there are better companies for deals.

I received an invitation to a private warehouse sale and purchased a Saint Laurent bag. It was all kind of sketchy and I should have known but I was assured several times by the manager that the bags were all authentic. Turns out it's not when I had the bag authenticated they gave me a list of reasons the bag was a replica and now I feel stupid. I contacted the guy who put the entire sale together and of course all sales are final. Ideel has no integrity and they don't stand behind the products they sell just trying to steal money out of pockets.