Groupon

I live in Canada got the deal for a hotel in Canada - Niagara Falls and Groupon charges me in US dollars? I could have just called the hotel direct and booked cheaper. When I read the fine print showed nothing for Us only said I would pay parking 30 CAD and a couple other CAD were pointed out. When I booked the deal it showed on my receipt $187.00 didn't say CAD or US. I emailed CSR at Groupon they said I should have read the fine print it says US and I say BS so watch yourself with this company they rip you off as if you need to even read fine print to see what you are charge. I will never use them again they danced around all my emails. They even removed the deal from my profile now cause it says nothing about US. I asked them to prove the deal said US and they never got back to me. I have deleted Groupon off my computer and much better off.

It is not groupon so much that sucks, it is the $#*!ty people that buy from the damn site. They buy something at a bargain price, and they want royal or deluxe treatment. The people that buy from the this site, or any other sites like this, are the $#*!tiest and winiest, and stupidest i have ever encountered. I think that sites like this should be removed, it is bad for business. Most people, never got a good customer from it. Most of these people keep looking for stupid bargains. Groupon, living social, etc, are bad for business.

This the first time i used Groupon and will be the last time. I bought a Delux interior and exterior Detail from groupon. Took my car to get detailed. The guy at the shop told me Groupon just pays him 40% the money i paid groupon for the work I had to pay the difference. I protested and he said I do not have a choice since Groupon will not refund and there is no way I can get in touch with them. After trying to contact groupon i found ot he was right. There i no way to contact groupon costumer service. I am out $90

I ordered a pair of shoes, and I paid for 2 days delivery. It was shipped on the 28th and on the tracking record, it will be delivered on the 1st -end of the day. Is this 2 days? Please true to your promise. If you can't deliver it on time, don't charge clients for speedy delivery.
FYI: this will not improve your sales. To the management, you need to look into matter, if you want business improve your system of delivery.

I ordered a nice dress for homecoming on July 29 and got it today, August 9th. The time it took to get here was great! However the box was badly beaten up and dented and the dress... first it was wayyyy darker than the picture on ideeli showed. Things were hanging by threads and the hanger was broken. Needless to say, I am returning it tomorrow and hoping to get store credit. I will use up my store credit if I get it and never go back to ideeli again.

I had, in the past, used GROUPON many times, sometimes the voucher would expire and I was just stuck, my bad. This time I purchased one for a beauty school, two of my friends did also. The first one to "try" it left with green hair, they couldn't get the color out, btw, she wanted blonde hair not green. The 2nd one had clumps of hair fall out while she was in the chair, they left a solution on too long. When I contacted Customer Support to request a "credit", not a refund, the reply was, "It can't be bad all the time, just try it" I guess I'm weird, I happen to like my hair and want to keep it! If you have no Customer Support from them, write about it, so they get it. I've unsubscribed and so have my two bald and green haired friends!

I purchased a groupon for 1 Man-Pedi from a salon called Essentials of Eton Street Nail Studio Dec. 2/10. I called within a couple of weeks to make an appointment and was told they were booked for at least 2 MONTH and had to put my name on a wait list. I finally called them the beginning of March (after never hearing back) and made an appt. For March 16/11. The day of the appointment my cars battery dies. I called the salon and was told that I had forfeited the groupon due to the required 24 hour cancellation notice. I e-mailed the owner and was told "too bad". She offered to the man/pedi if I paid an extra $15 because she was only getting paid $15 by groupon.

I ordered merchandise via Groupon. The merchandise was via Groupon not an indivdual signed up to use Groupon. It was marked shipped via Hermes. Hermes won't speak to the customer, so all I had was the tracking number showing that Groupon informed Hermes of a pick up (which if anyone who knows how Hermes works, this means the parcel was never collected) 7 days later, I contacted Groupon who said was shipped. I said no it wasn't explained the above. They said they needed to investigate. I demanded a refund, to which they said they could not do until they 1) investigated (fair enough) and 2) 10 business days passed. 30 days later I was still fighting them for £12! They kept tacking on 10 more business days until I informed them they were committing fraud by holding my money hostage for merchandise I never received and that I was going to file a charge back on my credit card. I did file and was given a refund before my credit card could investigate.

Their customer service has deteriorated puchased a groupon 4 days ago that I cannot use and they refuse to honor a refund, have to do a claim with BBB and my bank. You cannot get a real person on the phone and the supervisor Trevor has a "welp youre out of luck" kind of attitude. Just stay away from this website and save yourself the headache

The worst company I have ever had dealing with.
Sold us a vowcher cancelled by the seller. We contacted the seller who advised they have told groupon to stop selling this vowcher as ther are over subscribed.

Woprdt customer service I have ever come across, completely ignorant of customer care, and oblivious to the fact that this was a cancellation by the seller and refused to give us a refund, pretty much saying that the credit was as good as we was going to get.

They then asked that we contact ther reseller and get them to confirm to groupon that they cancelled the vowcher, so that we could then email groupon to confirm this.

SO BEWARE, you may have to do all the donkey work to get a refund as Groupon do not want to confirm that their sellers a valid or are actually offering the product groupon are selling.

The restaurant honored my groupon, but groupon did not. I redeemed the groupon and the appointed time for a restaurant. The server tried to redeem the groupon from my phone, but it said it was already redeemed! It was $20 for $40. So, if it was already redeemed, I should just get the $40, right? WRONG! All I got was the purchase price back. It wasn't the restaurant's fault because they spent 15 mins at the table trying to redeem it. It was the faulty app groupon made that redeemed coupon 20 mins before I got to the restaurant. Groupon is all fun and savings before they mess up. Don't even try to deal with their customer service. If you spent hundreds on a groupon (like a Groupon Getaway), just go straight to you state's consumer protection agency. "Doesn't get any worse than this. Stay away!" It's just not worth the risk.

On or around April 28th 2023, we purchased 3 groupons. Our credit card was charged on May 1st. We did not receive the groupons. We tried to contact Groupon on May 6th as we were planning on using the product the next day. We tried to contact the company via email on the website and also tried calling them on 3 different phone numbers. The phone numbers were useless and they have not responded to the email. Anyone have an idea how we can get a refund, as we never received an order number.

I have been a shopper with Hautelook for what feels like forever, however, i decided to try ideeli.com just for a change.
I ordered something online on the 8th of April, i received an shipment email on the 17th and the money subsequently debited from my account on the 18th. It is now the 28th, UPS say they delivered the package to a post office in the next county on the 22nd to be delivered to me via USPS as requested by ideeli. I still have not received the package. I emailed ideeli.com customer service twice to no response despite their 24 hour response promise, i then resorted to their online chat as no telephone number is listed. Customer representative Jessica informed me that as i have not received the package a claim would be made which will take a further 5 days, i just hope i get fully refunded and not given store credit. Considering the error is on their end i would like to be given the choice to shop there again instead of pushy store credit.

Well for this christmas I wanted to buy a keychain that says a name on it. And groupon said it was $5 so I bought it and guess what? It was a code! $5 dollars for a code? HELL NO! So I had to go to another online store to buy the keychain and input the promotional code. The keychain was $20 and the code took off the price but not the tax and shipping, in the end it was $7.65 when I went to checkout. But want to know how much I spent? Like 12 damn dollars! That's the last time I buy from groupon. To purchase a stupid code... A CODE!? Get out of here. "Save 90% off" What lies... I saved like 50% off! I WANT 90% NOT 50% YOU STUPID GROUPON WEBSITE! I do not recommend groupon at all!

I purchased thru Groupon a vacation package Tour of Bangkok, Hong Kong, and Dubai with Airfare for my family and 2 weeks after we purchased it we were informed by the Tour Operator that the travel dates have changed and they can not honor the dates we purchased the tour for.
I am trying to get my money back and keep going back and forth between the tour operator and Groupon. No one is seems to own the issue and willing to help!