Groupon

It happen to me several times, that I bought a product and Groupon never says what the final price is. Just a couple of minutes ago, I bought a juice cleanse, turns out that now that I've redemed it, I paid $35 for the shipping, without any options to choose how I want it to be shipped and it takes more than a week to receive it! So that would have been way cheaper to buy it directly in a shop instead through Grupon, plus, I'd have have it quicker. Grupon should at least mention about the costs before you buy it, so you have the choice, but ones you have the grupon purchased, you have no choice but pay that! I am pretty mad on missing information before the purchased... happened to me in many many ocasions! I do not recommend anyway to use Grupon for any kind of purchased! Plus, the customer service when I tried to talked to them was not helpful neither nice at all!

I purchased a facial from Groupon & when I called for an appointment the place said they are no longer in business. I wanted my $ back to boos with another vendor from Groupon but they refused. BS

Last month me and my Girlfriend go to the Independence Park and after that we go to the Seward's Folly Bar & Grill because we know that there quality of there are so amazing! Groupon site is one of the best site which is good for Friends, family and special love ones.

Groupon does not willing to offer refund on their misleading deal. Obvious "Hotel Collection" is a brand name, and the Andiamo is not equal to "Hotel Collection". I cannot believe they still want to argue that.

Here is the respond I got from Groupon:
I am sorry for the confusion. To clarify, "Hotel Collection" is a marketing term for an upscale brand. Andiamo is the name of this business's Hotel Collection line and is the upscale brand featured in this company's Hotel Collection. Many companies offer an upscale Hotel Collection, and I apologize for the misunderstanding.

So I bought a Groupon (and I have bought some before and never had a problem, but after this mess - NEVER again) They sold me one that the merchant clearly is not responding to multiple calls, messages left and emails... (and they are still selling for that company BTW!) After never getting anywhere with the company (for over TWO months) I contacted Groupon... long story short, I had to call my credit card company, because Groupon doesn't care about happy customers (then I tried for THREE WEEKS and they just ran me around in circles!). Save yourself a major headache and don't buy from them!

I think that Groupon has pretty good deals.

Some negatives are when I go to claim a Groupon, its really crowded or the merchant doesn't look so happy when I am there to use my Groupon. I don't like the feeling of them not wanting to deliver the service with a pleasant smile. Truly, how can you really blame the business. Reading all the reviews, it seems apparent that the business loses out.

The other negative is that I always get buyer's remorse, every transaction, I wonder if it was a good buy. In any case, with the Groupons, I feel like it's pressure buying. I've had a few Groupons that I've let expire and lost money on because I just couldn't use it in time, I couldn't make the drive over to where I bought the cupcakes from and I had to order 48 hours in advance.

I did find a website that I really like now called www.Stretche.com. It's all the good of Groupon without the bad. No buyer's remorse because you don't need to buy, just "clip" a coupon for free.

I am sorry a lot of people hav had bad experiences with ideeli... but i must tell you I LOVE this site. I´ve made over 15 purchases so far and have had great experiences in all but one of the items. Most of the time the prices are way below the regular price and I can assure you i´ve never had one item which I did not think had the proper quality. The only bad experience I´ve had is getting a dress with the security tag still attached. Ideeli told me to return it and that they would send it back again and pay for shipping, I tought it too much of a hassle and decided on removing it with my Dremel tool (not recommended unless you really know how to work this tool). After this the dress was lovely and I got tons of compliments on it. I´ve allways been happy about my ideeli purchases.

Other two sites I can highly recomend are gilt and hautelook.

Regards
Mabel

Do not use!
Very unhappy with groupon services!
They were Unhelpful and didn't care about the problem that arose after i bought a couple of groupon vouchers.
I have been a customer at the groupon website for a very long time. Used there website to do holidays, fundays out with the family or even just lunch.
1 out of the 5 groupon vouchers i bought was wrong. Upon explaining i had no use for the voucher. That i couldn't use it even if i wanted to and that i would like to swap it to the same as the others from the same company, just different place. They pretty much said " to bad so sad" about the exchange.

Bought a deal for frozen yogurt. Went the next day, the business is closed. Right place, right location, etc, etc. Bldg is gutted, phn disc, website defunct. I tell Groupon. They refund me "because I'm within the 3-day grace window" and do nothing else. Um, no. You refund me because the business is a lie and you take the deal down. A WEEK later the deal is still up. I submitted the evidence to google and yelp. Both took less than 24hrs to verify my "claims" and post the business is closed. But a week later Groupon still has the deal live. I've written them three times. They won't take it down. Now that is STEALING. That is CRIMINAL. I will never bu from them again.

I submitted all the information Groupon requires in order to be considered for an account to list items on Groupon, several months ago. Have not heard one thing back from them.

Then, I took a closer look at what they DO allow to be listed on their site, things like COUNTERFEIT otterboxes.

I guess the only clients they want are people that sell counterfeit crap and rip off customers.

Do not use Groupon! DO NOT USE GROUON. They refused to give me a refund for a service that was canceled by the company themselves, despite me asking for a refund the day after I purchased it and their policy of a guaranteed refund if requested within 3 days of purchase. This was a $300 purchase. Their reasoning is so that you can "support local businesses" instead of receiving a refund. This is interesting because individuals cannot support businesses if they themselves do not have money for luxury. Your money is better off being spent with the company themselves. Many times the companies will honor groupon prices if you purchase directly through them instead.

I ordered for the first from ideeli. I loved the blouse even more once it was received. It arrived on the expected date. I wore the next day and received lots of compliments; however someone did notive a small tear on one of the sleeves. I was devastated... Contacted idelli on a Sat. And left a message and then left an e-mail. By Monday I received an email and also a personal call! Ed at customer service was very understanding and told me what I needed to do next;.

Buyers beware: Groupon has a slick process to snare customers for their merchants! Groupon makes you view the voucher in order to get to the merchant's details and 'fine print' - the 'fine print doesn't transparently communicate shipping costs, so you have to navigate to checkout to find out - a $4.49 sketchpad offer in Groupon would cost an additional $7.20 for shipping (merchant is Qualtry)- outrageous for a sketchpad! Try to get a refund? - No: Groupon says 'you viewed the voucher so we can't refund, trade or exchange" - but you couldn't find out you were being gouged by the merchant UNLESS YOU VIEW THE VOUCHER and started the redemption process! I've been up and down with Groupon customer service, with no change in outcome... very disappointed, and I will be sharing with anyone who will listen!

I would give 0 star if I could. I bought tickets for a concert for me and my wife with 3 months in advance, which I had to wait for an email to let me know when I could redeem the tickets. Never received the email, and when I called a month before the concert they told me everything was fine but I had to wait until 15 days before the concert to redeem the ticket. Called again 15 days before and they told me my tickets were canceled by the system, they didn't even know why it happened. I've been waiting for 3 months to go to this concert, and now I don't have a ticket, and when I try to buy from another retailer the price is insane, and there is no more seats for me and my wife to seat together. So desapointed.

I purchased a groupon for use at a local spa. I informed the spa when making the appt. And also in person when I arrived. When I went to pay, I showed the receptionist my groupon voucher. I was told that it could not be validated because I was a repeat customer from 6 months ago. So I had to pay 3X's the amount of the treatment, including cost of the voucher. I had no way of knowing that I could not buy another voucher from the same business I'd used six months previously. Groupon took my money without a hitch. Since then, I have tried multiple times to contact customer service, but I cannot get through and the seller whose service I purchased have washed their hands of the whole situation.