Groupon

At first i got my order but then they sent my order it was delivered but i didnt get it i don't know who got it second i ordered shoes they were worn i swear it looked like someone went out in the shoes lol third its been 15 days since i returned the order of the shoes and no money back into my account... as i do not want any ideli credits as i don't plan on shopping their ever again... 2 i returned a second order of two dresses that was my size but they were to big and they credit my account i don't want an ideeli credit like i said as i do not plan on shopping their again. So i will be calling my bank and putting in a claim with the better business B... thank you very much ideeli for a disgusting experience.

Wow, I am appalled at the customer service from "Yeimi B" in the Groupon customer service department. First off, I am a huge Groupon user, and have been for years. Up till now.
I tried to get some assistance on a couple of Groupons. The rep "Yeimi" rushed me, didn't answer any of my questions and did not do one thing to help me with my questions.
They were also rude, wouldn't answer my questions and lied to me about how to reach a representative.

I bought a ring on Groupon, that was from £70 odd down to £10. The ad stated it was real silver, with swarskovi elements in the diamond (if thats how you spell it!) I received the ring in good time, and it looked amazing! However... the ring (after wearing it for about 20 mins) turned my finger green and has now after 3 days, started to turn bronze (looks a bit like rust). There is no way this ring cost £70 odd pound and is definately not real silver! I then read the little note I had in the box, and it was made in china, even though the page stated america! So dissapointed and I will NOT believe anything I read on groupon again! The ring is now in the bin! Not pleased watsoever, I would research the products first before buying as they say they are dearer than what they really are so you think you are getting a great deal... will not be buying from Groupon again.

This is the worst experience I've had in my life, she works out of her home it was very dirty, and had a foul oder, she had multiple loud disrespectful kids stomping and running through out the house. I had reservation about continuing after my first impression but being as I paid already and drove to her and she was already and half hour late for outr session I stayed. She has a very nasty nice way of speaking to people and claims positive energy but gives off very negative, as she rubs me she goes to get something out if a massage bag and condoms fall in my view at this point I got up to leave I was very displeased with this service and would not recommend Mellisa Bagleys lavender lotus mobile wellness spa to anyone.

I ordered a tanking from Groupon and it was not delivered after 7working days delivery time frame. I contacted customer service and they said they can't track the item and asked me to wait for another week. I told them that I don't want to wait another week anymore and want to have a refund but they denied me to it. The company does not comply with their delivery time frame and have very bad business practice. Also I ordered a sunglasses and they have delivered a very different item from what I ordered. I believe the company is doing some fraud activities too. Don't buy anything from them.

I recently purchased two apple watch bands (in different colors) from Groupon. I received one watch band and it was broken. I returned the item and received a refund. It took over a week to receive the second watch band that was ordered at the same time. When I opened the package, it was not a watch band but a protective cover for the face of the watch. I contacted customer service and they told me to send the item back for a refund. It has been over 3 weeks and my refund status is now closed. When I contacted customer support they said I received a refund. I did receive a refund, for the first band that was broken. However I have not received a refund for the wrong item I was shipped. I have contacted customer service 4 times and receive the same generic, prewritten email response each time. Customer service is obviously not a priority and not taken seriously.

I operate a horseback trail ride company on a small resort and spa in Bodega, Ca. The Resort and I teamed up to run a Groupon add because my horses eat rain or shine and winter is slow money flow in the winter. Anyway I have had a HORRIBLE experience with this company! When the Groupon was posted online whoever designed the coupon put in that our customers could upgrade to " outlaw mode" and get a wild west shoot out and a bubble bath. This is something we do not offer ever! That makes if false advertisement, and last time I checked that is illegal! When we contacted Groupon about this problem they simply told us it was a joke, NOT FUNNY! Being a separate business I decided to try to run a separate Groupon ad for my business, well that did not work out. They sent me a rejection letter saying they were to busy and to try again later. No thank you, after hearing more and more people that are having these problems and more I will NEVER use or recommend Groupon to anyone!

I recently purchased a Groupon and when I went to redeem the code (minutes after purchasing), it was invalid. I contacted both the company and Groupon. The company stated that they were not offering that deal and did not have that product. They told me Groupon would have to issue a refund. I contacted Groupon again and, several emails later, they informed me that I would not be getting a refund, but that I could offer the invalid code for the nonexistent product to a friend as a gift. Hmmmm... Groupon just lost a customer!

Amazing price for a 1 hour massage with essential oils to boot. Including a facial massage with a facial scrub & body scrub. Free use of the pool, spa & sauna. Showers have shampoo, conditioner & body wash included with towels, dressing gown & slippers also. They even have a hairdryer for use.
The masseuse was BRILLIANT, They treat you like a queen. You even get a form to fill out so you can say exactly what type of massage you would prefer. The BEST massage I have EVER had. Will DEFINITELY be going back:-)

I bought at Ideel.com a few dresses and a jumpsuit and can say it was almost perfect.
The only thing Ideel.com has wrong is the size information, I bought the dresses according the size information and when I received them, they were too big,
But the dresses fabric is very good and they are like the picture.
I am very happy with my purshase, I just hope Ideel can change the size information because I would like to buy more thing there but I'm not sure with the size information

Groupon allowed a fake vendor to list with them. I bought the deal. When I was unable to redeem it, Groupon deactivated MY account while they "looked into it". Seriously? Is that not something you do BEFORE listing a deal? So while I'm waiting for them to get back to me and give me access to the hundreds of dollars I have spent and would like to use prior to their expiration dates, I had appointments set up that I have to cancel due to their error. I will NEVER use Groupon again!

If I could have a negative I would. I had $1000 in deal bucks. I used approximately $70. They double dipped charged my charge card and took my deal bucks. I tried to use chat... nothing so I called in which I was told they would investigate. Next thing I know they shut my acct down and said too bad about the $1000. Never use them again. And too bad about my money. I violated their policy? They double dipped and stole $1000 of my money

I placed an order on Sept 16th.
Fine print says that
Order ships in 2 days
Order is delivered within 7 business days.

After one week, order status says that preparing for shipment.
Now can someone explain me how Groupon will deliver this order within 7 days?

It was my mistake that I ordered products from Groupon. No one at this company knows where is my order and there is no way for me to understand exact ETA for this order.
This happened 2nd time so going forward big NO for any product purchase from Groupon

I'm totally unsatisfied with your service. I've ordered a pocket knife from groupon since 6/2/2014, but the parcel haven't reach after seven days of working day. And I wanted your staff to reconfirm with Skynet, they even wanted me to call Skynet and settle by myself. I've paid you, aren't this supposed to be your responsible? If I'm going to settle with Skynet by myself. Why don't I just go buy the pocket knife myself? It's a gift for my friend at Valentine's day, and your company had made it late for how many days? Even it's Skynet's problem, aren't your staffs supposed to follow up with Skynet? This is too ridiculous. I can't accept such service!

I don't even know my parcel had reach my college or not, but I just wanted to suggest to your company, please give out tracking number to your customer if your company can't handle even a single parcel!

I recently purchased a Mangrate Cast-Iron Grill Grate Enhancer fro Groupon Goods. The ad showed several meat items in the picture and overall this looked like a good buy. However, the item was not as pictured in the Groupon Goods advertisement and will barely hold one reasonable sized steak. Since it was not as advertised, I contacted Groupon to return it. They said I could for a refund but since it was not "defective" I would have to pay shipping (1/2 the cost of the item).

Groupons ad was deceptive and misleading and should have paid for return shipment. Since they will not, I will keep it and use it as a door stop and as a reminder to never buy from groupon again

I bought a perfume on groupon that I've bought a dozen times at Macys and JCPennys. The one I received from Groupon was the wrong color and smelled musty and old. It was clearly defective and not at all what was shown on the website. I have been trying to get a refund or credit for weeks. Groupon says a refund or credit is granted if product is damaged or defective... But even after sending pictures they do not stand behind their promises.