Groupon

I used to think Groupon was the best thing ever, but after buying several things through them I realized the quality wasn't too impressive. A $100+ value curling iron I bought for $30 wasn't as hot as other high-quality ones and it didn't really work well. I'm skeptical of how they decide on the "original price" - I feel like they might have been low-quality items with ridiculous prices that didn't sell well, so they just dumped it through Groupon. I also bought a pair of flats through here and it was really cute but it ripped after about 3 weeks which was really disappointing. On the other side, I bought a Samsung Galaxy Tab II through groupon which I love, so I guess it really depends on what company is selling through groupon. Be more cautious with companies you don't know, but if it's a trust worthy company, jump on it! :)

I purchased a groupon and this was the worse experience I ever had with a place. I have been using Groupon for years however, I've never had to contact them to request a credit or refund for horrible service of the services purchased. I contacted them and after 25 minutes on the phone, they refused to credit me. This company has lost my business for good. I will make sure that I let everyone know how terrible and unfairly I was treated.

They have really bad customer service. No phone number to call. When you need help they assume the issue would resolve itself by ignoring you. I was so frustrated on the charges to the credit card and they were not able to provide me with an answer on why my card shows many charges. On top support was very unhelpful.

I wanted to make a purchase on one of their deals and it showed an error. They told me to buy the deal from New York on the Canada website because I am from Canada. They have no clue that New York is located in USA. Just because I am in Canada, they expect I am able to purchase Groupon deal in New York. I told them that the deal doesn't exist on the Canada website. Then they think New York is in Canada. I am talking about New York Manhattan.

I have had worst experience with Groupon recently. I purchased a Samsung Tab and they sent a defective piece. When I returned it, there was not update on tracking of the product. Now the product is finally in their return center after two weeks, they have not processed the money back into my credit card yet. They do not realize the loss to the customers in opportunity cost.

The second experience I have is for the Starbucks coupon I purchased. When I went to a Starbucks at Price Chopper, they initially told that they will honor the coupon. While paying they tried to scan/enter the coupon number but it did not work. They even did not apologize for that and behaved rudely, thinking that I had exhausted the coupon. I had to pay out of my pocket. That was utter humiliation. With these experiences I would say a big NO to groupon.

I have purchased vouchers in the past with no issues. My latest purchase was a watch to be shipped to me. FIrst of all the UPS people left it on my doorstep for anyone to come along and help themselves. Second, when I found I did not like the product I tried to do a return, but the online system would not allow me to access the proper forms. After many emails I was able to get a Groupon Rep. To email me a return label and form. Apparently CANADIANS cannot do electronic returns without assistance.

I reached out to them to request a refund for an over $200 purchase that I have been unable to use since November. I attempted to redeem my purchase 5 times each time the merchant cancelled on me. Now due to COVID 19 with everything shut down I cannot use it indefinitely and I waited before requesting a refund to have to avoid even making the request. Now. They will not refund me because you only have 3 days to cancel. So instead of getting nearly $300 back to my account for this time they have given me a credit that at this point is useless since nothing is open. I will never purchase through Groupon again. You're better going directly to the merchant. At least there you have a chance of getting your money back when you don't actually receive the service you paid for.

I've received four emails from ideeli that four orders have been returned by the post office as undeliverable. Makes no sense! I get packages from them and other websites at the address I provide without a problem. Now they say they won't re-ship them to me unless I provide another address. Can't use home: not secure place to leave boxes. Can't get a person to talk to me or call me back. Sigh -- Rue La La and Gilt have better customer service.

So l was charged $10 for my drink instead of $6. The calamari was chewy and we told them but my husband being nice said it was ok when they offered to make us new calamari or refund our money but my husband is too nice so we were charged for it so I forgot about asking for the $6 Long Island Ice Tea during Happy Hour where it should have been $6.
Make sure your prices charged are correct! The crab legs and shrimp were good but I could not eat the calamari. Horrible calamari! Will not be going back for my birthday!