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I used VRBO to rent a small house. When we arrived it was disgusting. The ac units were very loud, carpet wasn't cleaned in years, couches were brown but originally cream colored. I can go on and on... In the end all I wanted was to leave a week early from a 3 week stay. Surprise, nothing was done!
I ordered an item and had received something completely different. It wasn't even on the groupon. Now I have to print out return address, box it up, then go to post office. They were at fault and I'm paying the price.
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