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GrazeReviews 3,006

3.6

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Graze Reviews Summary

Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.

service
237
value
250
shipping
242
quality
249

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Arkansas
1 review
0 helpful votes
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Delicious
February 21, 2016

I love it. The snacks are great - tons of selection, perfect portion sizes, and taste is perfect.

Date of experience: February 17, 2016
New York
3 reviews
9 helpful votes
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I love this service
February 21, 2016

This was a great idea especially for someone like me that gets hungry and wants to run to the vending machine. Great to have right in my desk drawer.

Date of experience: February 17, 2016
Texas
1 review
14 helpful votes
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SCAM! READ MY REVIEW
February 20, 2016

I ordered "1" BOX only the one that was advertised on TV being supposley FREE but they ended up charging me the $12.00 i didnt understand that part. Untill the next week went by i looked at my bank account and seen that my account money was on the Negative side? And i seen that i was being charged for another new box for 12.00$ but i only wanted 1 i didnt even choose 2 Boxes i was being charged for something i didnt even order!

Date of experience: February 17, 2016
Colorado
2 reviews
1 helpful vote
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I'm only on my third Graze box, but they've sure hit my preferences on the head with just enough sweet vs salty snacks & maybe even too many items per week.
The best I can say about the snacks is 'I loved it; send me more' about the herby bread basket & peachy orchard. The worst I can say was 'under-seasoned' of the Italian herb focaccia & the everything bagel. They get 4 stars because not every snack was wonderful.
Lots of their combos are intriguing & I'm looking forward to trying some of them.
Their website is easy to use, if awfully long to get thru to choose your snack types. The boxes were on time & in good shape for the first few months, but lately they seem to arrive late & randomly.
The service is a little pricey, but worth it for to-my-door delivery. I think I'll keep it for another few months & I may recommend them to friends.

Date of experience: February 17, 2016
Nevada
1 review
8 helpful votes
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I received boxes weekly for over 2 months. We didn't like most of it. When I tried to cancel they refuse to acknowledge me. My password wont work to log in. It will not recognize my email to reset password., although they have sent welcome e mails and almost weekly e mails to that very e mail address that they claim does not exist in their system. I have used their links to e mail them to cancel with out any response. There is no phone number to call ans speak to someone. I now have to cancel through my credit card company. What a huge hassle! Just another corrupt company!

Date of experience: February 16, 2016
Michigan
1 review
0 helpful votes
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I've been subscribed to graze for about a year now and I have no complaints. This is the best snack box ever. I've tried so many new things that I never would have imagined thanks to graze, it has broadened my food horizons like crazy. And I've never been dissatisfied by the food I receive. Thank you graze!

Date of experience: February 16, 2016
GB
1 review
4 helpful votes
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Becarefull
February 19, 2016

I ordered my box after a week it was suppose to come but I had to wait 3 more days because of a fake occasion in there company and I actually did not receive my box even though they said that it will come soon.It was actually a cheat even though they took my credit card number for no reason, after a while when I wanted to cancel my orders after the first one they said all of my orders are canceled including the free one but I am hoping it might come still cause this happened today and they said in the email it might come soon. I felt like as if I was cheated so I say they are cheaters to some people and great full to some. This is exactly what happened I ordered it on Monday and was supposed to come next Monday so I waited until I realized that they might have cheated me so I say it's better not to order anything cause it surely will be a risk. I currently do not recommend you to take a risk.

Date of experience: February 16, 2016
Texas
1 review
11 helpful votes
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BED CAREFUL of this!
February 16, 2016

Your website will not let me cancel. I must cancel before the next shipment. This is a scam.
I do not want anything from your company and you better not send anything or charge me for anything.
I will take the next step if you do.
LH

Date of experience: February 13, 2016
California
1 review
13 helpful votes
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Rip Off
February 13, 2016

I ordered because a promotion on TV offered the first four boxes for free. I was truly planning to keep the service as a gift to my sister who is gluten-free, and has a hard time finding foods she enjoys. I was charged $11.99 weekly after only 1 box, with no chance to cancel. There's no customer service # to call, and I have not received a response to my email. Very disappointed in them and myself, these "trial offers" are always a scam. Also the boxes are tiny, and the food is mediocre to sub-par.

Date of experience: February 10, 2016
Croatia
2 reviews
34 helpful votes
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Shameless
February 12, 2016

So when you wait on your first free box, they will automatically charge you the second. But if you try to cancel the second box, you will also have to cancel the first. Response? Repeating to reach their email service which will solve nothing in your favor.
AVOID AT ALL COST, scam at its finest

Date of experience: February 9, 2016
Idaho
1 review
1 helpful vote
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HEALTHY SNACKING!
February 6, 2016

I was very much surprised at the types of snacks in my box. They were all selections that I agreed to try and stated that I liked or loved. I'm excited to see what will be in my next box. I opted to get a Graze Box every 4 weeks, that way I'll know that the snacks are fresh and will not be left sitting around for a long period of time. Thanks for helping people like me enjoy different types of snacks that are Healthy for you with nutrition facts, ingredients and calories count.

Date of experience: February 3, 2016
Graze -. — Graze Rep
over a year old

Hi Mary,

Well those kind words certainly made our day here at graze HQ! Thanks for sharing your thoughts, Mary, and thanks for snacking with us:)

-The graze team

South Carolina
1 review
7 helpful votes
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Gross
February 5, 2016

I love trying new things, and was really excited to try this out too... but wow, the snacks are horrible tasting! I had one bite of the banana caramel shortbread, and it tastes completely bitter. Even the dried fruit doesn't taste like dried fruit.
And unfortunately, I forgot to cancel right away, and got charged $11 bucks for another assortment of horrible snacks. That was on me, but still. I wouldn't even give these to a friend.
Please don't even try them. They're not worth the price, and definitely not worth eating. I'm really disappointed. I don't even think I can eat them for the sake of not having to throw them out...

Date of experience: February 2, 2016
Graze -. — Graze Rep
over a year old

Hi Mahrein,

Thanks for reaching out and for your feedback. I'm sorry to hear that you were let down by our snacks. I can assure you that this is not the norm for us and I'd really like to look into this and see why this may have happened.

It you don't mind, can you please reach out to me at hi@graze.com with the subject line 'ATTN: SITEJABBER' so I can look into this further for you? Additionally, I'd like to see why you were billed for your next box. Thanks so much in advance.

I apologize for any inconvenience this has caused, Mahrein, but I look forward to hearing back from you so I can help get to the bottom of this.

-The graze team

Texas
1 review
8 helpful votes
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Disappointed
January 31, 2016

It's a scam and they make it difficult to cancel your membership! Don't trust them!

Date of experience: January 28, 2016
Graze -. — Graze Rep
over a year old

Hi Mitzi,

Thanks so much for reaching out and for your review. I'm really sorry to hear that you'll no longer be grazing with us and that you had difficulty cancelling your membership. We include instructions on how to cancel on our FAQs page, but I'm sorry to hear that this may have slipped under the radar.

I'd really like to look into this for you and help you cancel. In order to confirm your account details, it would be great if you could send me a private message on here or reach out via email at hi@graze.com with the subject line 'ATTN: SITEJABBER.' Once I have this information, I'll be able to assist further.

I apologize for the inconvenience, Mitzi, but I look forward to hearing from you.

-The graze team

Pennsylvania
1 review
18 helpful votes
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What a mistake
January 30, 2016

I wanted to try out the free box to see if this is something I would enjoy. However, since signing up for graze.com, I discovered that I cannot eat soy products, so I knew that the free box would likely contain snacks I cannot eat, but that is no problem, I would just let my husband eat it and hopefully order more appropriate snacks in the next one. However, when the box came today I was very disappointed at the quantity. I don't think the amount given for the price asked will be worth it for me. When I went online to cancel, I was dismayed to find out that the cutoff for canceling was LAST NIGHT. Really? So I am forced to pay for he next box even though I don't want it, and it will likely contain snacks I can't eat anyway. You would think that the free sample box would be for the purpose of TRYING IT OUT, but apparently it's just to trap people into paying for at least one more order. Very unsatisfied.

Date of experience: January 27, 2016
Texas
1 review
1 helpful vote
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Taste
January 25, 2016

I have enjoyed your product for a while now. Your snack's are tasty and help me from eating some of the wrong foods. Thank you very much
Franki Leon

Date of experience: January 22, 2016
Graze -. — Graze Rep
over a year old

Hi Franki,

Thanks so much for the really kind words. It's so great to hear that you enjoy snacking with us!

I've sent your feedback to the team in the graze kitchen and I know it'll make their day. Feel free to keep in touch with us at hi@graze.com:)

-The graze team

North Carolina
10 reviews
58 helpful votes
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"Very dissapointed!"
January 16, 2016

When I received my first (free) box, i was very disappointed in the amount and quality of product. I specifically asked for a "nut-oriented" box, but received one package w/nuts and the rest were croutons and some other trail mix concoctions. I bought one more box just to make sure that I gave this company a chance and the same thing happened. This truly is not worth the money. For what you pay, you can go to your local supermarket or health food store and make your money much further. Also, the taste leaves a lot to be desired, as it is not fresh. Buyer beware! Don't waste your $$$$.

Date of experience: January 13, 2016
Graze -. — Graze Rep
over a year old

Hi Bendetta,

Thanks so much for your feedback, though I'm really sorry to hear that we've let you down.

I'd really like to look into this for you and see why your boxes weren't to your liking and check on your snack ratings. I sent you a private message, but if you don't mind, can you please get in touch with me at hi@graze.com with the subject line 'ATTN: SITEJABBER'? This way, I'll be able to locate your account and help get to the bottom of this.

I look forward to your email, Bendetta.

-The graze team

Colorado
1 review
43 helpful votes
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SCAM!
January 16, 2016

Was swindled into trying a "free" box of Graze snacks by the website. Decided it wouldn't hurt to try it and then cancel if I decided whether or not I wanted to continue the service. Received my box yesterday. The snacks were alright, but I couldn't see myself truly indulging in them, especially if I'm paying monthly for it. I went to my account, canceled my next order and they still charged my credit card anyways the full amount for the month! I don't want the box, I don't want the snacks, I want my money back! Looked into it and apparently they don't offer refunds because the snacks are perishable. This is a complete rip off and I don't recommend to anyone. Ever. #AngryCustomer

Date of experience: January 13, 2016
Graze -. — Graze Rep
over a year old

Hi Skyler,

Thanks so much for your feedback, though I am really sorry to hear that you were let down by our snacks and your experience with graze.

I'd really like to look into this for you and help get to the bottom of this. I sent you a private message, but if you don't mind, can you please reach out to us at hi@graze.com with the subject line as 'ATTN: SITEJABBER'? I'd really like to help get to the bottom of this.

I apologize for any inconvenience this has caused. I look forward to your email, Skyler.

-The graze team

Washington
3 reviews
20 helpful votes
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A Little Disappointed
January 8, 2016

I had subscribed to Nature Box and I wanted to try Graze to see which one was better. The volumes are different between the two so it was hard to see if one was a better value, but I would lean toward Nature Box. There were a few snacks in my Graze boxes that I actually couldn't finish. The cashews lean toward the raw side, and I really don't enjoy that. Most of the items I received were fancy trail mixes, or greasy tasting crouton type snacks. Some items were tasty and different, but for the most part, I did not find myself going to the pantry in anticipation of a graze snack. In fact there are still 3 or 4 left in the cupboard no one seems to want. Sorry Graze... I gave it a fair shot but the snacks weren't right for our family.

Date of experience: January 5, 2016
Oregon
4 reviews
89 helpful votes
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This company lies about their free boxes. Currently, on their own website it says your code will get your friends their first, fifth, and tenth boxes free. Customer support says nope! Only two free boxes. The third is a lie.

They also NEVER refund you. Only credits for a new box. This company is intentionally difficult to contact a person, cancel a box, get a refund, or just plain cancel the service.

Date of experience: December 24, 2015
Arkansas
1 review
9 helpful votes
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What a DEAL!
December 25, 2015

I started receiving GRAZE boxes with a bit of skepticism but was quickly won over. They send a great mix of crunchy vs sweeter snacks that works perfectly for me. The best part is they are filling. I have already recommended GRAZE to both of my sisters and they have ordered. It is a great deal and keeps me from snacking on unhealthy foods.

Date of experience: December 22, 2015