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Graze Reviews Summary
Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.
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The experience has been wonderful, if I can keep money in my account so I don't miss orders. Besides that I love trying new things, and u guys are one of them, keep up the great ideas that u have
I would like a complete refund. I agreed to a $1 charge and you started sending sample box after sample box. I had no idea you were charging my credit card. I have all of the samples and will gladly mail them back to you.
I have used this company for awhile and have been mostly satisfied even though each box would have something i didn't like no matter how much I updated my love-like and tries. However one day I ordered a regular box and a 25 dollar sharing box and the regular box came to my new address and the Sharing box went to my old address and never made it to me. I inquired and ask for either a new box or my money back and the took ZERO responsibility and told me it was my fault they sent it to the wrong address and they wouldn't gvie me a new box or a refund. Mind you I ordered 2 boxes and the small box was sent to my new address and the big box to my old and was never forwarded to me. For a company to deny a customer a refund or at minimum a replacement is absolutely beyond the pale. I will NEVER EVER buy from them again. This is a customer service world and I was entitled to a new box and they refused and the should shake anyone who deals with this company.
I like what I have tried. Some more than others...
Loved the snacks but when one of my sharing boxes did not get delivered they never answered my 5 emails sent requesting them to track it or replace it. No response after many emails. So after having them for two years I'm sorry to say I have to cancel
So far we have throughly enjoyed everything we've been shipped in our weekly orders. It's been a huge help not having to worry about getting by weekly health snacks at the store. And the fact that they're all GMO free is exciting too because we are switching over our diet to Non-Gmo foods and knowing y'all care about us enough to remove all GMO's truly makes a difference! Thank you!
The graze boxes are perfectly portioned and packaged very well. The numerous flavors have made for a great experience in trying different snack options. Everyone in my home loves them!
Very convenient, nutritious, helps keep to the serving size, interesting combos & delicious!
My husband and I love your products! He wanted me to tell you not to send any more until I get in touch with you. I definitely want more down the road.
Thanks, Norma
Excellent! These are my new favorites and have encouraged others to order. I know one woman has and 2 will try. What a great Idea!
I receive the 4 snack box every week and it's absolutely the best! I love it when the mail gets delivered to my office because I know I'll be receiving my treat box. I look forward to some new and tasty snacks.
Thank you
Excellent products with great variety in earth friendly, recyclable packaging is absolutely the best snack I've ever purchased. I am always looking forward to their delivery.
I like how you can pick what you like. You get a variety of new things to try and they are healthy good snacks.
Love it! Love it! Love it! So easy to grab a healthy snack. I like sweets. So to be able to grab a healthy snack that fulfills my sweet tooth is awesome.
I absolutely Love Graze the people there are kind and thoughtful to my wants and needs in my snack boxes I will continue to be a regular and faithful custumer
The ability to pick and choose from on line menu of what each month should be
I have been receiving Graze for over 6 months now and have been so pleased with everything! As a self described "foodie", getting this box is like Christmas every month. Variety is the spice of life and this box is never dull! The flapjacks have been my favorite along with the dippers. I am always excited to share my box with co workers. Can't wait to try a sharing box. I highly recommend this subscription service. I even weathered an out of state move along with address change. It was without a hiccup! The delay feature for vacations is great too. Can't say enough good things!
I receive this at work and instead of a piece of candy bag of chips I can get that afternoon pick me up from something much better for me. I get to try a wider variety than i would normally buy. Great price and good to eat!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John,
Thanks so much for your review and for your feedback. I'm really sorry to hear that you were disappointed in the customer service you received, but thank you for letting us know how we can improve. We never want to let our grazers down, and I can assure you that I will share your concerns with the team.
I'd really like to help get to the bottom of this for you and see why your boxes were sent to two separate addresses. It would be really great if you can reach out to us at hi@graze.com with the subject ATTN: SITEJABBER so we can review your case again.
I look forward to your email, John.
-The graze team