Bought the Mighty Walker for $155. Wore 3 times, walking and standing. Ordered recommended size 7.5W which is what I've always worn in New Balance with no problems. The Gdefyer sneakers felt wonderful on first day; after 3 wearings turned out to be too short, too narrow and tight. The toe box is definitely not wide or deep. Due to the majority of reviews I will donate them rather than return since I'm sure the company would deny they are in 'like new condition' even though they are. I sent an e-mail to company and received response telling me I would receive a response in 24-48 hours; that was a week and a half ago. I will return to my favorite site... Zappos. They are free shipping both ways and 365 day returns... yes! 365 days.
Just received their UpBov 2.1 Therapeutic Sandals. You could say the only "therapy" they provide is the effort to keep them on. These are really slip-ons, as they lack a heelstrap to secure them. Walking & descending stairs feels perilous, as the "sandals" can slip off at any time. Tried tightening the 2 top straps, which was difficult (on one of them, the little metal tongue popped off & couldn't be replaced). So, basically, unusable. Buyer beware!
This is my first purchase of the sandal, Sunset. I am disappointed about the comfort after a few hours on my feet. They don't have the cushioning comfort of the Ion or Energia sneakers that I do enjoy wearing.
Only had these shoes about 6 months and the spring in the left heal of shoe makes a poping noise everytime I take a step. The spring in the heal came apart. Can't show picture due to its inside of heal so shoe still looks normal but you can hear noises, poping sound every step I take.
I purchased a pair of G-Defy sneakers for my son for gym classes. The sneakers are 6 months old and the metal spring on the inside of the sneakers are coming thru the material, making them impossible to wear as
You are now walking on a spring. When we called the company, they said there was nothing they could do but sell us another pair of sneakers with a
Discount. They chose not to stand behind their product to see if there was
A quality problem. They were not even curious why this would happen after
Six months. I would never buy another itme from this comapny as they do not
Stand behind their ad of "Fully Guaranteed". After six months I am stuck with a $100.00 plus pair of useless sneakers that need to be thrown out.
Gail S.
Roughly 3 years ago and thousands of dollars later spent on sneakers my husband asked to look into the GDefy brand. Being on his feet for 14 hours a day and reading about how it was created, we decided to order a pair. Rge first pair arrived and appeared to wear well & aided in foot, ankle, and keg pain. This past May we decided to order another pair. We ordered the same sneaker gdefy ion in a different color. In less than 3 months the bottom of the shoes is falling off. I called customer service. The rep was uninformative, barely responsive and told me that rge only thing she could do was have a member of the sakes team call me back. To date I have never received a call! We have told many about the gdefy brand, from family to nurses to doctors to purchase this brand. However now that I see the customer service and the sales department is horrible that they truly Do Not Stand Behind Their Brand, I will no longer do business with them and will make sure I that I don't recommend their shoe to anyone else!
I decided to do the 30 day trial with this company because I wasn't sure what to expect. I actually liked the shoes a lot. They are comfortable and since I have been using them I noticed that the stress on my joints has seem to decrease. I purchased a pair of the Nextas because I jog pretty much everyday and figured that they would be good to lessen the impact on my joints. Well, I am very happy with the purchase and will recommend them to all of my friends.
I bought a pair of shoes I have nerve damage in my toes a heel spur into bad knee I broke them in for about a week when shopping on Saturday was on my feet all day and my knee and my feet didn't hurt at all and the nerve damage in my feet are getting better
I ordered a pair of shoes from this horrible company and wore the shoes to work for 3 days. My low back and knees were in a good deal of pain and I decided to return the shoes. The company has a ridiculous return policy which I followed to a T! I get a response saying: You have store credit as the shoes were not returned LIKE NEW. This was a flat-out lie as you couldn't even tell the shoes were worn! I highly recommend avoiding this company as they are dirty.
I purchased shoes on the try - on "no charge" of you don't like them program. Omg... NEVER EVER again. I returned the shoes immediately. They received them Oct 19. I got charged for the same shoes on Nov 2 and because of this, I accrued two overdrafts. Website says you won't be charged, but you will. It is Dec 9 and I am STILL waiting fir the full refund that they promised. TERRIBLE CUSTOMER SERVICE... borderline fraud in my opinion.
My husband and I went in to a gravity defyer store to buy him a pair of shoes and we'll he was trying on a pair of shoes I started to look around and see what they have for women. Then I seen that they had a pair of walking shoes for women with bursitis. I didn't think that the shoes would actually work, I was in pain from my bursitis that day and it was almost time for my hip injections to calm down the bursitis. So I said what the heck I will try a pair on, the guy at the store got me a pair to try on the fit great now to stand up and walk. Let me tell you the instant I stood up the pain in my hips went a way and the more I walked around the store with them on my hip felt more relaxed! I bought and walk out with my shoes almost 3 months ago and I have not needed a hip injection since! Every person I see or meet I tell them about my shoes and how they have helped me with my bursitis. Definitely the Best shoes ever! Thank you gravity defyer you saved my hips!
Thank you Josephine for sharing your story!
So far I have purchased at least 6 pair of these shoes. I have plantar faciitis. But these shoes are not meant to cure PF but to help relieve the pain. I walk 3 to 5 miles per day. I have PF in my right foot. Since I walk everyday, the sneakers I buy are expensive (120 to $200 per pair) so the cost is not a problem. Pros: The sneakers have lots of cushion which I need, they are comfortable to wear, they last a long time. I've walked over 300 miles in each pair I bought. Cons: They are expensive, they are kinda of heavy (although I noticed that they've trimmed them down a bit--don't know why). The critics of this shoe either expect too much, expect the shoe to cure PF, don't like the high price, or they work for the competitor. One thing, you have to know what your actual shoe size is before you order. Know if you need a wide or a medium. I LOVE THIS SHOE!
I am very happy with my purchase of my gdefy shoes. They are very supportive and bouncey. They come with corrective insoles and comfort insoles. Also better fit insoles in case you want a tighter fit considering how roomy the shoes are. My feet swell so its just perfect. I am currently using the corrective insoles and I do not get as tired and sore when I walk. I am surprised at the many negative reviews. The service was wonderful. I ended up ordering the xlr8 running shoes a couple days later. The delivery was fast. They now use artificial springs not the metal ones anymore. They since made upgrades. This shoe is not heavy and I can just slip them on. Give your body a chance to adjust to them considering they are also corrective. Don't assume after 1 or more days that they are causing permanent pain. Your body has to adjust to any change. Thanks gdefy!
Bought a pair of shoes for plantar fasciitis and tried them for a week. OK for the pain but bad for my neuropathy so I sent them back for refund which was denied for them not being "like new". How can you know if the shoes will work if you don't wear them and I did not get them dirty. Total rip off; be warned.
I ordered the replacement on the website. The item was in stock. In a couple of weeks, I called them and was informed that the replacement item was out of stock. I requested a refund.
For more than a month I couldn't get my money back..
Don't try to call Gdefy after making a purchase even if their item it defective. They won't answer the phone and if you are able to get an answer, your put on hold. I held the last time I was able to get through for 25 minutes only to talk to someone foreign that I couldn't understand. I retuned a pair of shoes for being defective on 4/19/10 and as of 5/5/10, they still haven't processed my return. They also made me pay to return the shoes out of my pocket. They were defective. Gdefy is with gadget universe. I think these shoes are one of their little gadgets. Since I ordered the shoes, I've read a lot of reviews stating that the shoes are substandard and poorly made. I'd just like to receive the pair i ordered to see for myself.
Was looking for a pair of shoes that would work for my plans to walk the Appalachian Trail. These were advertised in Sierra Clubs magazine so I gave them a try. They are comfortable - I'll give you that! The shoes do seem to help my knee and hip pain. However...
I have less than 100 miles on the shoes and already the shoe split just under the sewn seam on the side of one shoe. When I sent a message via the website to customer service I experienced what most have said here - no answer! I tried again using the customer service email address and did get s response. I sent them 4 pictures of the shoes indicating the defect. I was told that "upper management" would make a decision on my issue within 4-6 weeks!
Not holding out hope because of the terrible reviews I see posted here. The fact that one gets a 30 day "trial", but the shoes have to be in "like new" condition should tell you that the company doesn't stand behind the product. How can you wear the shoes for 30 days and not put some wear on them?
I'm chalking this up to a wasted $150 - but will certainly revise this review if the company actually stands behind the defect.
Comfort with correction. Before these I wore HOKA exclusively. Now all I wear are these. They corrected my posture immediately! Lower back pain is a nonissue and my heels are totally supported! BEST SHOES EVER!
I love these shoes, they are more than what I usually pay, but worth it! I've got two pairs, and they are what helped me get over my plantar fasciitis. I am certain these will be the shoes I will be wearing for the rest of my life!
Thank you for sharing Becky!
I ordered a pair. Size was too small. So I returned and placed another irder... they shipped wrong size. So I returned for refund and placed another order... again wrong size. So I returned 3 pairs... apps $500... after 10 days and no refund I inquired. They said they have no evidence of returns. I sent them tracking info that showed they recd the goods... another week passed. Only 1 refund... finally complained to Amazon and Amazon issued my refunds.
Gdefy socks in all regards.
Answer: Send them back using their label or a FedEx or Ups label. But keep proof and request the delivery company to send you proof they received it. I still have not received acknowledgement, a refund, or responses to 2 emails to customer service.
Answer: Good question. It's more like no customer service. Completely nonresponsive to return and request for refund.
Gravity Defyer has a rating of 1.7 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gravity Defyer most frequently mention customer service, new condition and store credit. Gravity Defyer ranks 620th among Shoes sites.
Hello Carole, there is a pre-authorization required and will activate as soon as the order is placed however, depending on your card provider, the hold disappears within 3-4 business days. If you are under the free trial offer and return the shoes within 30 days you will not be charged. If you have any questions please feel free to reach back out to us. Thank you.