Thumbnail of user carolec11

Carole C.

Contributor Level

Total Points
136

1 Review by Carole

  • Gravity Defyer

12/9/15

I purchased shoes on the try - on "no charge" of you don't like them program. Omg... NEVER EVER again. I returned the shoes immediately. They received them Oct 19. I got charged for the same shoes on Nov 2 and because of this, I accrued two overdrafts. Website says you won't be charged, but you will. It is Dec 9 and I am STILL waiting fir the full refund that they promised. TERRIBLE CUSTOMER SERVICE... borderline fraud in my opinion.

Thumbnail of user saraho30
Sarah O. – Gravity Defyer Rep

Hello Carole, there is a pre-authorization required and will activate as soon as the order is placed however, depending on your card provider, the hold disappears within 3-4 business days. If you are under the free trial offer and return the shoes within 30 days you will not be charged. If you have any questions please feel free to reach back out to us. Thank you.

Carole Has Earned 36 Votes

Carole C.'s review of Gravity Defyer earned 36 Very Helpful votes

Carole hasn’t received any thanks yous.

Carole doesn’t have any fans yet.

Carole isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user julieanneb9
1/15/24

I ALWAYS wear a women's size 11 in every other brand, but the Gdefy shoes came and are so small...

Thumbnail of user lisad3356
12/20/23

My husband is a 10.5 sneaker & I am a 7.5. We ordered Gdefy in our size. Too small. So we ordered...