Gravity DefyerReviews 191

I have bought many pairs of walking shoes from this company. They were all true to size for my size 15 extra wide feet. I need the wide box toe and have never been disappointed with the product nor with the service.

If you intend to buy from this company be prepare to talk with sales reps. Who don't know much about their products. Just talked with the lead sales rep. About the Heston mens sandal. I asked if the straps are adjustable I see buckles on them. See said and I quote "they look like they are" I said what do you mean looks like. She had no idea and this is the person in charge. This is how it's been with all the sales reps I talked with. Pretty much all I ordered I had to return do to they told me one thing and I got another. Also the footwear isn't that great. Hope this helps you if you intend to purchase from them. Good Luck!

Be wary of buying shoes from this company if you're ordering from Canada. The invoice price of 140.52 ( including the shipping price) became 194.00 on my credit card. I reached out to the company for an explanation of the additional charges and no response. An additional $68 was charged for customs clearance.The shoes fit small and I cannot wear them. A waste of money with no option to return. Terrible service.

This is one of the worst expenses and investment I've made into my feet the information I read is not for me I'm sure there's a million other Americans that are dealing with the same thing I am... beware of the marketing propaganda don't believe everything you read

Beware of this company! According to the FTC, they've scammed over 100,000 seniors with their fraudulent advertising claims about their shoes. Here's a link: https://www.ftc.gov/news-events/news/press-releases/2022/06/federal-trade-commission-sues-gravity-defyer-its-owner-violating-ftc-order-making-baseless-pain-relief-claims

This company is awful when it comes to refunding your money. I bought two pairs of shoes from them for a total of $290, one men's and one women's, which did not fit. Was able to quickly return and exchange both pairs, which they for some reason charged me $155 and the same day credited me $155 so it cancelled the credit, which I wasn't expecting because it was an even exchange, The women's pair did not fit again, so I got authorization to return them for a refund. Gravity acknowledge receiving the shoes on 8/29 but still will not issue me a refund! The shoes were only tried on in my home and never worn. This is January and I am still trying to get my refund.

My first couple of pairs were decent and were actually comfortable. My last 3 pairs have been horrible. The insoles do absolutely nothing for my foot pain. Actually I think they have made my pain worse. I will be looking for a different shoe maker.

Unbelievable! I actually thought I might've been sent the wrong shoes. These are by far the most uncomfortable shoes I've ever had on. It feels like I have a pair of high heeled bricks on my feet.
I should have returned them right away, but I thought I would give them a more than fair shake.

I purchased gravity defyer sneakers exclusively for several years, and they were fantastic! Had a big walking trip planned and purchased a new pair two months in advance to make sure I had them ready to go.
Wearing them on the long walking trip, my skin on my pinky toe was burning and in terrible pain. Stopped at the first aid station along the way, and they bandaged up my foot and said that, something in the sneaker was causing the damage. Finding out later on the sneaker was defective with some weird stitching going on. I wrote the company, and because I purchased from a catalog or not through their website directly, they would not help me replace the sneakers! The representative told me they would get back to me within 48 hours. They never did. I called again. Same story. Nobody returns calls and when you get someone on an email they tell you they won't help you because you didn't purchase it directly from them. At that price point, if they can't provide fantastic, customer service, or replace a defective product, I advise against purchasing.

I ordered this sandal pictured here; https://www.gravitydefyer.com/tb7217fp-womens-ortal-sandals-blush, but instead was sent the sandal pictured in this link. https://www.gravitydefyer.com/tb7215fwg-womens-upbov-sandals-white-green. If they don't have the shoe you ordered they will send you another shoe. But they are not going to refund you. The code on the return slip didn't work. I emailed and emailed before a couple of days later being sent a return label. I immediately sent the sandals back unworn and well within the 60 days and they refuse to refund my money. They said the shoes have to be in like new condition. I didn't wear the shoes. I sent them back as soon as I was emailed the return label. What more could I do? Nothing, because their system is set up so that returns won't be accepted. This shoe was $80, I used a 20% off code, they sent me a $49.99 sandal instead. I'm owed $64. Buyer Beware!

I ordered a pair. Size was too small. So I returned and placed another irder... they shipped wrong size. So I returned for refund and placed another order... again wrong size. So I returned 3 pairs... apps $500... after 10 days and no refund I inquired. They said they have no evidence of returns. I sent them tracking info that showed they recd the goods... another week passed. Only 1 refund... finally complained to Amazon and Amazon issued my refunds.
Gdefy socks in all regards.

I'm a gravity defyer wearer. But! Purchased 2 mighty walks & they are not the same shoes like the coil ones were. These hurt my feet within a few hours. It's like they're squished down to the hard ground. Definately not like the ones with coils. Won't purchase again.

I called to order shoes in April of this year and was told I had a free pair coming. I ordered them and when I didn't receive them by the end of May I called. They said the style was out of stock and I said I'll take anything you have a size 9 in stock. They then said I'd have it in 3 to 5 days. I have called 8 to 10 times and was told the same thing every time I'll get back to you within an hour. Well it's now August 7 no sneakers no phone call. I sent an email last week and got an answer that they check into it. I hate having to write this but I don't know what else to do

Purchased a $160 pair of running shoes while on a trip and was told I had 30 days to return them. As I live out of the state purchased I emailed the company requesting return and was told to contact the store in Rancho Mirage, CA. I did this and was told to return the shoes to the company in Pacoima, CA. All receipts and request for refund enclosed and I have confirmation the shoes were received June 30th. I have received nothing to date and cannot find a human to answer the phone. Joan Sheehan

I used to struggle being on my feet all day for work or even exercise. I used to love hiking but overtime I get these weird pains in my shins and ankles after even just some light walking. My friend put me on these shoes and I've been soo much better. Thank god.

Due to an accident that left me with limited finger dexterity, I needed a shoe without shoe strings. The Gravity Defyer fit the bill in that it has Velcro straps plus it's super comfortable and lightweight - yet another plus feature.