website thubmnail of Gravity Defyer
How would you rate Gravity Defyer?
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Georgia
1 review
11 helpful votes
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HORRIBLE CUSTOMER SERVICE
September 6, 2019

I paid $21.00 fedex fee to receive sneakers in 3 business days. Third day they did not arrive and I was told they were only shipping that day. I said that was unacceptable. Supervisor said they would ship overnight and they would waive the fee. I also received email confirming they would ship overnight. Well the next day they DID NOT ARRIVE. I called company and was told they never shipped and they didn't know why! After him talking to the warehouse, supposedly they are shipping today (Friday) but I will not receive until Monday. Who knows if I will receive them then, AND if its even worth it after reading reviews of how horrible the sneakers are! If I could give 0 Stars I would.

Date of experience: September 6, 2019
Georgia
1 review
37 helpful votes
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I ordered a pair to use the 30 day free trial and they were so uncomfortable I returned them. Now they won't refund my credit card because they said I returned them in a not new condition. I totally disagree with that because they were clean. I only wore them two or three times because they were so hard and uncomfortable. How can you try something without wearing it?

Date of experience: August 31, 2015
Sarah O. Gravity Defyer Rep
over a year old

Hello Virginia, So sorry for the late response, we have just unlocked our site jabber account to communicate with customers like you. Have you received your refund? I want to make sure this is taken care of. Please contact customercare@gdefy.com and let them know you spoke with Sarah O. On Jabber and they will take care of you. Please feel free to contact us on facebook or via email for a faster response.

Michigan
1 review
21 helpful votes
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The 1st time I bought these I was very excited because of what they promised. I bought 2 pair. Got them and they were both falling apart within a few months of use. However, they did seem to help my feet problems so I went ahead and bought 3 more pairs (3 only because they were discontinuing nearly all the double-wide options at the time). Same crap quality with them falling apart Very quickly. I've had other brands which have lasted me for YEARS. NONE of these lasted more than 6 months. And quite frankly, with my super expensive molded prescription shoe inserts, they don't do me any better than with other brands without the so-called trampoline springs. DEFINITELY not worth the money or the hype.

Date of experience: May 25, 2015
Florida
1 review
21 helpful votes
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I complained that I did not know we were supposed to win our way up to wearing the shoes all the time by wearing them an hour one day and to the next however I did find the booklet in the box that told me that very thing so it was my own fault and I apologize. M

Date of experience: April 4, 2018
Nevada
1 review
4 helpful votes
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I'm a gravity defyer wearer. But! Purchased 2 mighty walks & they are not the same shoes like the coil ones were. These hurt my feet within a few hours. It's like they're squished down to the hard ground. Definately not like the ones with coils. Won't purchase again.

Date of experience: August 7, 2022
New York
1 review
17 helpful votes
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I bought a pair of men's gdefy shoes. They felt weird at first but I thought I would get used to them. They always made me feel like I was wearing high heels and after a month I noticed my lower back was kind of sore. I quit wearing them to see if that made a difference and within a week I felt fine again. Good for somebody else maybe but not for me. I am past the 30 day return policy so I guess I'm stuck with them. Maybe I will just give them to goodwill. Thanks anyway gdefy.

Date of experience: June 26, 2014
Indiana
1 review
3 helpful votes
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Amazing!
April 19, 2022

I've had sciatica pain, knee pain, hip pain for a couple decades. I was skeptical about Gravity Defyer shoes, but my Uncle suggested I give them a try, so I did. I'm so glad I purchased the shoes! The shoes were awkward in the beginning because they're so different than regular shoes. Now regular shoes are an adjustment when I wear them. I highly recommend buying GD shoes if you experience pain.

Date of experience: April 19, 2022
California
1 review
16 helpful votes
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Do not purchase online
October 2, 2018

Waste of your money!
BS I'm trying to send them their box back with their shoes. I haven't gotten my return label. Still waiting! Be careful when you purchase from them. AAA should be aware they can be advertising them.
**** I wouldn't purchase again

Date of experience: October 2, 2018
Tennessee
1 review
4 helpful votes
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Do not buy
July 6, 2021

I ordered sandals. There were so many useless Velcro straps and buckles I cut must of them off and rearranged and reseed what I could actually use. Sanders are comfortable but do not stand out as that much better than other brands I have
Sports shoes ordered size 7w received one size 7 one size 6 1/2. Forget the wide? Returned Almost 3 weeks ago. Have called three times with three promises of shipping right away. Still no shoes
Stay away from these people unless you do not mind spending over a month to get your order

Date of experience: July 6, 2021
California
1 review
12 helpful votes
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Best shoes for my back pain
September 11, 2017

These shoes really help me absorb the shock of hard surfaces when I walk which leads to a less affected back (pain)

I can only say good things about this company.

Especially their customer service. I had a question and wrote them on their facebook page and received an answer from a friendly rep almost immediately.

I also like how the sole has technology in it! I mean you are paying $145 for a pair of shoes that have integrated technology and a trampoline system within it! So that's a plus!

I also like how most shoes are genuine leather or nubac.

All good things. Btw I own 7 pairs! Keep up the good work GDEFY! I hope you start opening up more stores!

Date of experience: September 10, 2017
Tennessee
2 reviews
5 helpful votes
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I've worn Gravity Defyers for about a month, most recently for two weeks in Spain, which has lots of cobblestone streets and uneven surfaces. The shoes' heels' contact surface is only 2-7/8" wide whereas the entire heel width is 3-3/4". That inequality makes the shoe laterally unstable, especially on uneven surfaces. I would not buy them again. Other than that major shortcoming, the shoes are comfortable.

Date of experience: September 6, 2021
California
4 reviews
13 helpful votes
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I had a problem with plantars fasciitis about 7 or more years ago. Tried these shoes just to see if they worked. They absolutely did. The plantars fasciitis went away in a few weeks and has stayed gone. I've refused to buy/wear any other kind of shoe brand since. These shoes make my feet feel great!

Date of experience: October 7, 2018
Tennessee
3 reviews
7 helpful votes
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Inferior product
August 24, 2020

Bought a pair of shoes for my husband and they began falling apart within a year. I would not waste my money on their shoes. Too much to pay for them, when they do not last over a year. To pay this amount for a paid of shoes and they begin falling apart within a year speaks of the quality of the product. We were very disappointed with the company when we contacted them to report the problem. The asked for pictures which I sent along to them, but they said they never received them within the allotted time. Never expected them to do anything after sending the pictures. Their response was seemingly "Too bad: The warranty has expired." Never ever would I buy from this company again!

Date of experience: August 24, 2020
New York
1 review
2 helpful votes
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It shouldn't take months to find a good fit. Never again will I shop for shoes online; so not worth the hassle. The shoes were so tight & constricting that I had to return them & order a half size larger plus increase the width. It takes way to long to ship & return then deal with customer service, then process an exchange and ship again. Now if this pair that's on its way doesn't fit, it will be another month long process. $#*!s sporting goods has a comparable brand which I found out after dealing with gravity defyer gdefy. I plan to go retail from now on regarding footwear & clothing. 2 stars out of 5

Date of experience: November 15, 2021
New Jersey
2 reviews
14 helpful votes
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Great shoes
October 19, 2016

I had an accident three years ago. My left leg got injured and sensitive to the impact of walking. I tried Gravity Defier and bought my first two pair of shoes soon after. Today I own six pairs. I use them daily for work, casual outings and sports -which now I'm fortunate to be able to do-. A pair GDefy is always in my carry-on when I travel for business. It guarantees a pleasant walking experience every time.
Marco Marquez

Date of experience: October 18, 2016
New Jersey
1 review
28 helpful votes
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Bought these shoes with the intent of assisting my back and neck pain. Not only did they not work but they are terribly uncomfortable. They are very heavy and not pliable. I am really sorry that I purchased them and will now have to discard them because I am too late to return them.

Date of experience: June 5, 2019
Tennessee
2 reviews
10 helpful votes
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I am getting ready to buy my third pair of GDefy shoes. I have degenerative arthritis in my lower spine and these shoes help my back tremendously. I've had my athletic shoes for over an year and they are still in good shape. They just don't clean up as well as they did when they were new. I also have GDefy dress shoes and they work quite well also. I'm planning to buy two pair today.

Date of experience: March 4, 2011
Sarah O. Gravity Defyer Rep
over a year old

Thank you Patricia for your feedback!

Louisiana
1 review
50 helpful votes
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Worst Shoes Ever
July 1, 2019

We were excited about this brand and the company's promise to be the best comfort shoes. I bought 2 pairs for the office and a 3 pairs of tennis shoes for my family. The shoes are heavy including the tennis shoes. We got tired, almost right after we put them on. Shoes are not stable, on top of the sole, there's another narrow sole on the heal, that creates instability. So when walking, my ankles would twist. We lost a lot of money, we exchanged them for others, but it was the same. We wore them for 2 or 3 weeks with the hope they'd get better. It never happened and we couldn't returned them. So we gave the tennis shoes to Goodwill. And my office shoes I took them to a shoe repair shop, to have removed the top soles so I could have more stability. It didn't work, they still heavy. We bought these shoes at the Huntington Beach store. Thank you for reading.

Date of experience: July 1, 2019
California
1 review
11 helpful votes
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Don't waste your money
August 29, 2019

Terrible shoes! Uncomfortable small pointed toes box squishes toes. The heel is too high forcing your foot forward smashing it into the narrow toe boxes. I have a normal foot wight not narrow and differently not wide. These she's poor quality and uncomfortable

Date of experience: August 29, 2019
Louisiana
1 review
3 helpful votes
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Amazing Shoe
May 23, 2022

I work in health care and I am on my feet 12-16 hours a day. For the past 6 years I was in severe pain - back/knee/hip. I took a chance and ordered a pair of walking shoes. They have changed my life. By no means am I saying that my pain is 100% gone by it is now tolerable allowing me to enjoy life once more. Just after a few weeks my chiropractor noticed that I was standing straighter and that my mobility was significantly better. I am saving my Pennys to get me another pair. I LOVE these shoes.

Date of experience: May 23, 2022

Overview

Gravity Defyer has a rating of 1.7 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gravity Defyer most frequently mention customer service, new condition and store credit. Gravity Defyer ranks 620th among Shoes sites.

service
59
value
62
shipping
55
returns
48
quality
60
+22