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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
shipping
44
returns
51
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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Arkansas
1 review
17 helpful votes
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I love Grammarly!
November 21, 2020

Grammarly has helped me so much as a student, and I recommend it to all people who make common mistakes in their writing. In fact, Grammarly is helping me write this review write now. On average, I make around 2-3 spelling mistakes and 1-2 grammar mistakes per paper that I never noticed before. I give Grammarly a 5-star review, and I believe that it will always help me in my writing. Thank you so much, Grammarly! The yellow dot in the photo is the Grammarly logo when you are not typing. When typing, it will show up as a green circle with a white "G" inside.

Date of experience: November 20, 2020
Rhode Island
1 review
0 helpful votes
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Quick sanity check
January 12, 2023

Still using the free version. Appreciate the fact that it gives you an option - add the adverb or not - some notes using slang/less formal 'English' is appropriate - other times no. Love that you can select to dismiss a suggested correction too. Easy and all SHOULD have it.

Date of experience: January 12, 2023
Wisconsin
1 review
0 helpful votes
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Almost perfect
October 28, 2021

Most of the time I am happy to be notified of errors. There are a few times that it tries to grammatically change words I use in Spanish, telling me it's misspelled or suggesting something totally different. There is usually a slight delay in checking my work as well. Otherwise, it's a fabulous product. I'm recently retired from a high school career and it was wonderful to have Grammarly check student work since it drives me bonkers to see misspelled words and homonym exchanges. That made it wonderful!

Date of experience: October 28, 2021
Anna Y. Grammarly Rep
over a year old

Hi Sonia,

Thanks for your kind words! We appreciate you taking the time to share your experience with us.

Our goal is to provide users with the best experience, so we try to constantly improve our product. Recently, we introduced a change in the way the Grammarly browser extension works with non-English text.

However, if Grammarly still checks non-English text, you can deactivate it on websites where you normally type in any other language but English. If this option works for you, please check this article: https://gram.ly/3ERyhKr

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Maryland
1 review
0 helpful votes
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For the weak of hand
February 8, 2021

I only use the free account, as I'm a simple poor college student trying to get my work done. But boy oh boy does this thing work wonders. From the small mistake to the wrong word, Grammarly will help me find how to best put my thoughts down. I highly recommend for any writer.

Date of experience: February 6, 2021
IR
1 review
0 helpful votes
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Highly effective
November 14, 2021

I've been using Grammarly for some time. It's been effective at pinpointing my mistakes, especially the subtle ones. Thanks for the developers of this extension, which can be easily installed on any browser.

Date of experience: November 14, 2021
Anna Y. Grammarly Rep
over a year old

Hi Negat,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

New York
1 review
0 helpful votes
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The thing that gives it downs is that the premium plans you need sometimes for classes and they won't tell you anything! So if they made Grammarly one big free package that would be great but otherwise it is good does all my grammar! More fun than I thought it would be.

Date of experience: April 30, 2021
India
1 review
0 helpful votes
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Very good experience
May 28, 2021

I just love Grammarly. It always corrects you whenever you do any mistake whether it's related to punctuation, spelling, verbs, etc. Basically, Grammarly is your online teacher. And everyone should try it once.

Date of experience: May 28, 2021
Texas
1 review
0 helpful votes
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Saves time and effort.
September 15, 2020

Saves me a lot of time and effort. I don't need to recheck everything for spelling and punctuation. When I am involved in writing a story, my mind runs faster than I type, therefore there are silly mistakes.

Date of experience: September 14, 2020
Nevada
1 review
1 helpful vote
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Could Be Better.
February 2, 2021

(I have not purchased the premium version.)
Grammarly is overall decent, but there are a few things wrong with it. For starters, at least one third of the suggestions are incorrect, and are often out of context. It's also self-contradictory. I follow one of the suggestions, but then it turns out that's wrong too.
Another thing that annoys me is the fact that whenever I'm in the middle of writing a sentence, the AI alerts me that there's no closing punctuation. I know that's not a significant problem, but it's very irritating.
Lastly, most of the features are only available for premium users, which is very disappointing.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2021
Illinois
1 review
17 helpful votes
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Useful
September 18, 2020

The free version is useful and catches small items quickly as I'm typing. And I write a lot. I do feel the Premium version is overpriced. If I could get reimbursed for the expense or my employer purchased the software then I'd definitely recommend it; however, in the current environment, I have to purchase all my authoring software and accessories myself without reimbursement so it just isn't viable at this time.

Date of experience: September 18, 2020
Australia
1 review
57 helpful votes
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A hindrance
March 10, 2018

Don't bother with grammarly. I rate it minus 5. Finds mistakes where none exist, and although you instruct it to ignore, it keeps bringing them up. Puts commas everywhere, often without good reason. It does not understand simple past and continuous past tenses. It puts articles where they are not necessary. It cannot identify context. It often wrongly attributes the subject of a verb. Grammarly is a nightmare for creative writers.

Date of experience: March 10, 2018
Jordan
1 review
5 helpful votes
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High Class Scammers
June 20, 2021

They took 144$ from me, thinking that I will pay only 12$ for a month and when I tried to cancel to get a refund, guess what? You can't. Your money has been taken from you. After that, I contacted them while it was hard for me even to raise my issue; they converted my subscription to one month and took 30$ for it. With fees, it cost me almost 40$. Wow. $#*! holes.

Date of experience: June 8, 2021
Anna Y. Grammarly Rep
over a year old

Hi Khalil,

Thank you for sharing your feedback with us, and we're sorry for this misunderstanding.

Allow us to clarify. Currently, Grammarly offers the following rates:

Monthly Subscription - $30 USD/month
Quarterly Subscription - $60 USD/three months (billed as one payment)
Annual Subscription - $144 USD/one year (billed as one payment)

To ensure that our users are aware of the cost savings of an annual subscription, we also list prices by the average cost per month, although plans of more than one month are billed as one charge.

Our support team has already refunded your payment in full (incident #2618161). The refund will appear on your credit card within the next 10 business days.

We hope this clarifies the matter for you.

Thanks again,
Grammarly support team.

Georgia
1 review
0 helpful votes
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Spell check
December 28, 2021

When typing, I sometimes hit a wrong key without realizing it. Before Grammarly, I would have to go back and correct errors. With basic Grammarly, it is done automatically, and other possible errors are pointed out for correction. I don't write that many emails, so this works fine for me.

Date of experience: December 28, 2021
India
1 review
0 helpful votes
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I know most people won't agree with me. But Grammarly is pathetic most times. Why? It is so artificial that it will take every bit of emotion and all kinds of interesting core from your writing by leaving it with just grammatically correct bland content, neither interesting nor readable.
My genuine request. Use it only for professional writing. For personal writing, I'm not going to use it ever.

Date of experience: July 27, 2023
Anna Y. Grammarly Rep
over a year old

Hi Gaurav,

Thank you for taking the time to leave us a review and for sharing your feedback.

We always appreciate hearing from our users because it helps us make our product better. Please know that Grammarly suggestions are always options to consider—we know that the person writing can best assess what's suitable for their purpose. While we strive to improve our algorithms to provide accurate and helpful suggestions, they are not perfect (yet!).

Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions or concerns you may have. We are committed to making your experience with Grammarly pleasant and rewarding.

Sincerely,
Grammarly Support team

California
1 review
2 helpful votes
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Super fast refund!
September 8, 2017

So I decided to enroll in a subscription, it said $11.66/month, so I was like "oh cool." But right below that price, in tiny letters, it said: "Billed as one payment of $139.95." Well, I didn't read the tiny letters and then I find that I was charged $139.95 via Paypal. I contacted support within 5 minutes, told them I wanted a refund (didn't even state why), and five minutes later Olivia responds and gives me a full refund. That was pretty cool. I think the product is too expensive but good customer service from my experience.

Date of experience: September 7, 2017
California
2 reviews
3 helpful votes
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Using it to improve my paper. Prompts are sometimes wrong, with commas in the wrong place and plurals in place of singulars. Enforces active voice, though passive voice works in some cases. Repetitive words are inevitable in a research paper but Grammarly insists on ridiculous substitutes. Can ruin the formatting within word document if not careful. Makes me feel like the program was designed by the Chinese. Not worth the cost. Plan to use it only for the duration of my paper.

Date of experience: July 1, 2017
South Carolina
1 review
1 helpful vote
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Can't figure it out
August 4, 2023

Why don't you give simple instructions on how to use the darn thing? It's not doing me any good as I can't figure out how to get it to check anything I have written, especially in Pages. Sure glad I didn't pay for the upgraded version!

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 5, 2023
Nicky G. Grammarly Rep
over a year old

Hi Jean,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Our support team has already reached out to you to help resolve your issue. If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly Support team

California
1 review
0 helpful votes
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Really Helpful
October 26, 2020

I really like Grammarly because if you are just writing and are focusing on getting the basic words down, then Grammarly can help take care of the rest. It helps with punctuation and other things and has assisted me so many times. I love this extension.

Date of experience: October 25, 2020
India
1 review
0 helpful votes
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The experience so far has been easygoing. Grammarly has made writing not just faster but convenient and I need not worry about missing out on any blunder whatsoever in my written texts with Grammarly at my disposal, be it for a formal email or a client content draft. And its tone detector makes the experience even better, helping me realize the pitch and tone of my writing so I am in control of what message is conveyed and how it will be received by the receiver.

Date of experience: November 10, 2021
Anna Y. Grammarly Rep
over a year old

Hi Hiteshi,

Thank you so much for your positive feedback and for taking the time to post this review.

It’s our users’ feedback that allows us to constantly improve our product. We’re so glad you’re happy with the tone detector.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

North Carolina
1 review
0 helpful votes
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4 Stars!
March 7, 2022

Grammarly is so great! It has helped me with many writing problems. I use it all the time. I'm even using it right now! One thing I would change is that it won't work on Google Docs. When I try to double-click on a word to see some synonyms, it will not work. Now, this might just be Google Docs's problem, or maybe my computer is at fault. Whatever the issue is that is why I gave it four stars. Thank you so much for giving me the chance to review Grammarly!

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2022
Anna Y. Grammarly Rep
over a year old

Hi Hazel,

It looks like our support team has already helped you fix an issue (incident #3126307).

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review.

Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly support team