Memma W.

I ordered my product 12/19/18 and Monoprice shipped it the following day. However, I did not receive my order until 1/2/19. The package was sitting on my neighbor's vacant porch for more than a week. He came home yesterday and brought it over. I don't think this was Monoprice's fault except that they chose to use a shipment service that was less than diligent. In any case, customer service was excellent, the product worked perfectly, and I will continue to order my products from Monoprice going forward. Thanks!

Using it to improve my paper. Prompts are sometimes wrong, with commas in the wrong place and plurals in place of singulars. Enforces active voice, though passive voice works in some cases. Repetitive words are inevitable in a research paper but Grammarly insists on ridiculous substitutes. Can ruin the formatting within word document if not careful. Makes me feel like the program was designed by the Chinese. Not worth the cost. Plan to use it only for the duration of my paper.