This organization is terrible at providing the service that they represent. Spent several days trying to obtain an EIN number. Each conversation they said they would get back to me. After 4 days they finally got back to me explaining that nothing could be done until Monday. This after their site advertised that they could get it to me the same day. When I asked for refund they returned only half of my payment. My advice is make sure you are connected directly to IRS or SS as the need may be. Regrettable. Representative unduly surly. Stay away.
This organization is terrible at providing the service that they represent. Spent several days trying to get this accomplished. Each conversation they said they would get back to me. Originally offered SS card by E-mail immediately. After 4 days they finally got back to me explaining that nothing could be done and the process takes two weeks. This after their site advertised that they could get it to me the same day. When I asked for refund they returned only half of my payment. My advice is make sure you are connected directly to IRS or SS as the need may be. Regrettable. Representative unduly surly. Stay away.
Their website is misleading. It led me to believe that it was a government website where I could apply for a replacement card. They don't tell you that they are not affiliated with SSA until the end of the process, when it is too late to cancel your order. I realized this about 10 minutes after completing the process. I then called the company for a refund, and was told I would get only a partial refund as I was past the time limit. I said "I just completed the form not FIVE minutes ago!" I am supposedly being issued a full refund. We will see. This is robbery.
Bad scammers. They lie about social security cards. Do not use them and stop all card payments. Put extra measures on your credit too. Karma will get these people badly and they will get sick and die!
I had to call Simplified gov to get a better understand on how and should the trust I am applying for. I was handled by someone named Daniel. With patience he explained to me several times what type of trust I needed to set up. Then I had a problem with my email coming through to me and he called me back several times until I was able to complete the whole process. Excellent service!
Since getting a replacement SS card is free, they charge unsuspecting customers (like me) upward of $37 to send a PDF page that can be downloaded from the *real* Social Security government website for free... all you get, in essence, is a pre-paid USPS label.
Despicable! I hope I can get my money back.
I have read all the 1 star reviews and agree with all of them! I even called them scammers on the phone when I called to ask for a refund. Shame on me for trusting a site that looked like a government site. I will always read the fine print from here on out. I was told the supervisor would call me back but after reading some of the reviews I will not hold my breath. DON"T DO IT!
I thought getting an EIN would be daunting, but it took all of 5 minutes. Even though I had a typo on my SSI - the follow up was immediate and the customer service rep was incredibly diligent and helpful.
Awful, paperwork took forever to get back to me with a note that said it cannot be completed. I had to sit at the SS office for hours only to find out that I couldn't complete the application online and it is free to get from the SS office. I contacted govsimplified and they are not helpful at all.
EIN service is free from the IRS. This organization used the IRS logo to scam me out of $295 and then claimed that they were unable to locate my information. This is a fraud and I hope you are smarter than I was.
Everything was great... fast easy no hassle. I will recommend friends and others. The representative went though each step slowly to make sure that the information provided was correct. Thank You so very much.
I've experienced great service today from Anthony. He answered each question and represented his company, so that a new business owner like myself, was comfortable enough to give out sensitive information. I received my request faster than expected. THANK YOU, you stand behind your word!
Representatives I spoke with were knowledgeable and helpful. Worked with me until I got it right. Provided information on what my next step is to be. Should have called the them first. Wonderful employees!
Don't hesitate to contact them. Their staff is terrific and very customer service oriented as well as the necessary empathy which is needed in some cases. I was very lucky to have been assisted by an agent named Luisa who saw to my every needs. There may be a fee involved but worth every penny for the service provided.
Needed prompt service and this site provided it!
I do think it is overpriced though. Should not be asked to write 100 words in a review. Remember "Saw sub, sank same." More words don't make a review better.
I had tried to get a EIN number from the IRS for three days. Not only myself but my bank as well. I saw the Gov. Simplified site and started the application. When it came to the credit card info., I stopped. I thought it was a bit expensive. I was contacted by the company and after speaking to the representative, I felt more at ease. In less than 24 hours I received the necessary number to settle the Estate. No fuss, anguish or complication. I would not only recommend but strongly suggest your services to anyone in my position.
Once we went to internet we finally found the information needed and applied for the EIN #. It does cost a little $ to get this but it took less than an hour. Results came in form of an e-mail.
Thank You
This process went well, and it was simplified. I marvel however, how far down the slippery slope of red tape since I was born in 1938. How did we manage to get anything done in those days of yesteryear? The future doesn't look too good either.
This was the easiest part of dealing with my mom's estate. Who would think the federal government could do a better job than banks, credit unions, mutual funds and others I had to deal with in closing out her accounts and distributing the funds to her beneficiaries. Thank You.
I really like the new process for the Fed Tax ID. Much simpler and faster, its about time! Only problem is that I messed up on the form and put the wrong email. I called a day later and all the service agent did was argue with me. He said that I had signed it already and that it must've come through my email for me to sign. Well I signed it right away after I filled it out during the online process. He was more hung up on proving me wrong than getting the problem solved. My fault originally but the guy could've been a bit nicer. The speed of the new system overshadows the agent though, well done government. Now can you get to work on fixing everything else?!
Overview
GovSimplified has a rating of 3.6 stars from 725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GovSimplified most frequently mention ein number, customer service and good experience. GovSimplified ranks 89th among Government Records sites.
- Visit Website
- Miami, FL, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Government Records Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand that the customer is unhappy with the service and we would like to apologize for any inconvenience caused. We realize how frustrating a situation like that can be and we are currently working to make it right.
We have clearly mentioned on our website that “GovSimplified is a private entity and is not affiliated with or endorsed by the SSA.
The Social Security Administration provides free social security forms and assistance.
After reviewing the records, we found that the customer has applied for SSN card replacement on Jan 15,2019 and customer has also contacted our customer service to cancel the service. We have explained the customer why we charge also, We have informed the customer that he can use the service anytime and we have offered 50% discount customer agreed and we have issued the refund of $18.50
Since the customer is not satisfied we would issue the remaining refund of $18.50 back to his card on file.
Refunds are made to the source of the original payment, and processing generally takes 4 to 5 business days. Please contact your bank or credit card company directly to inquire as to when you can expect this refund to show up in your account.
We would also like to inform you that we will take extra measures to make sure that such errors don't happen again in the future.
We apologize again for the inconvenience.