logo

GovSimplified
This website seems to be closed. Find similar businesses

website thubmnail of GovSimplified
govsimplified.com
Hawaii
1 review
0 helpful votes
Follow Wilmont K.
Unfollow Wilmont K.
Send Message
Share Review
Report Review

EASY! QUICK! SECURE!
April 15, 2018

Impressed with the ease and simplicity. Highly recommend it to others! Anyone looking for an easy, quick, and secure method for getting their business up and running in an efficient, no nonsense, professional and secure way, this is it!

Date of experience: April 13, 2018
New York
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Easy and convenient
June 27, 2018

Thank you for the fast and efficient processing. I did not see an option for standard processing, only expedited. If standard processing is available it would be recommended to make that option clear/available.

Date of experience: June 27, 2018
VI
1 review
1 helpful vote
Follow Loretta O.
Unfollow Loretta O.
Send Message
Share Review
Report Review

First time
June 14, 2016

The staff, Anthony and John were very helpful in navigating me through the form process when I was having problems with some of the fields. Both very courteous and professional. I received the EIN# as promise. Thanks to both

Date of experience: June 13, 2016
California
1 review
3 helpful votes
Follow Sam L.
Unfollow Sam L.
Send Message
Share Review
Report Review

SS-5 Form received was incorrect. Called 2x to correct, and while customer service was really great, they did not get the form correct, nor was the corrected form ever emailed as promised. Waste of time filling out their site form (which does not correctly save information), and the phone calls to try to correct. Went to SSA Office, and was in and out in 20 minutes. Again customer service was great, I called yet again, and asked for a refund. Waiting... we will see.

Date of experience: January 30, 2018
Oklahoma
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Send Message
Share Review
Report Review

Michael
July 18, 2016

I overwhelmed trying to get an Estate ID Number for my son who had passed, after the run around of all the web sites, I was told I had to go through to get an the Number. I was at my wits end. After no success all morning, I was finely told to contact IRS. I talked to Michael who helped me fill out the form. Make my payment and understand what to do next. Just that fast and easy, I just received my son's estate tax number, Michael. I so glad I got to talk to you. Thank you

Date of experience: July 18, 2016
California
1 review
0 helpful votes
Follow kristine c.
Unfollow kristine c.
Send Message
Share Review
Report Review

Easiest On-line government related task I have ever done! I should have done this a long time ago, was expecting hassles. I was wrong. It seems expensive and also didn't realize it is a third party site, which is probably why it's so expensive.

Date of experience: August 6, 2018
Colorado
1 review
1 helpful vote
Follow Teri H.
Unfollow Teri H.
Send Message
Share Review
Report Review

The process was quick and easy. My only displeasure was that I opted to pay the extra to have an instant EIN number but it was on a Friday afternoon in the mountain timezone and apparently I could not get the number until Monday as the offices were closed already. Should not accept or offer instant option after certain time each day.

Date of experience: July 3, 2018
Massachusetts
1 review
0 helpful votes
Follow Carol H.
Unfollow Carol H.
Send Message
Share Review
Report Review

A Government Service is Helpful
September 3, 2016

I was mislead by too many options and spent a good three hours on hold with at least two other contact persons. Finally I saw this number and tried it. To my great surprise my call was answered within three minutes and the gentleman was extremely nice and helpful and the entire experience was made simple and efficient.

Date of experience: September 2, 2016
Carrie W. GovSimplified Rep
over a year old

Carol H.,

We're so happy to hear of your experience! As a private third party company we strive to simplify government processes for our clients.

Arizona
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

EIN application
December 21, 2015

Terrible. I had to wait a week before they complied. I needed the number for a non-profit corporation's application for tax-exempt status. They delayed it because they said their was a discrepancy between my name and my social security number. FALSE. Next they said I had not signed my electronic signature. FALSE. These delays aggravated a situation which should have been routine. I was on the verge of reporting them to BBB.

Date of experience: December 21, 2015
Carrie W. GovSimplified Rep
over a year old

John H.,

Thank you for providing an honest review of our service. Providing expedient and efficient service is a cornerstone of our business and we apologize for the delay you experienced. Some issues, such as name and social security number validation, are reported directly by the IRS entity department and as such must be resolved before we can move forward with processing. We try and advise our clients of these and other discrepancies as soon as we learn of them in order to provide the highest quality service. We thank you for allowing us the opportunity to continue processing your application despite the delay and wish you all the best with your entity. If you should have any other questions or concerns, please feel free to contact us M-F 9:00-7:00PM EST at 888-629-9001. We are here to help.

New York
1 review
4 helpful votes
Follow C G.
Unfollow C G.
Send Message
Share Review
Report Review

I am currently unemployed but have a great product so decided to start an online store. I applied for an EIN online. I went to the site that looked legitimate www.ein-gov.us and at the end paid $129 for an EIN.
The site was quite deceiving for it used the same layout and colors of the IRS GOV site (I'm a graphic designer).
I went to the bank to open a business account only to find out that I can get an EIN for FREE! I tried to call and was on hold for 15 minutes.
I just emailed them right now and will see if anyone will get back to me.
I feel I was deceived to believe that it was a government site.
I hope to get a refund.

Date of experience: November 25, 2014
Carrie W. GovSimplified Rep
over a year old

Esteemed customer,

Thank you for you feedback regarding our service. We value your feedback tremendously and wish to resolve all your concerns. Our number one priority is customer satisfaction. While, the EIN is in fact free with the IRS; it can be a long and tedious process. With the IRS, you do not experience any of the perks our company has to offer you, including phone and email assistance, lifetime customer service and complimentary EIN retrieval in cases of a lost or misplaced EIN. I am unable to pull up your account with only your initials but would like to further assist you. Please contact us at support@govsimplified.com or call us at (888) 629-9001. Our offices are open Monday-Friday 09:00 AM-07:00 PM EST.

Illinois
1 review
5 helpful votes
Follow Alexander S.
Unfollow Alexander S.
Send Message
Share Review
Report Review

Stole $50
March 9, 2017

This place is a scam. Don't use. There was no price when I hit submit and then the price showed up as $97. I sent an email immediately to customer service and called at 8am the following day to request a refund. The company would not provide a refund.

Date of experience: March 9, 2017
Carrie W. GovSimplified Rep
over a year old

Thank you for providing us the information, our support team will follow up on your request and resolve the issue to your satisfactory. You can also reach our customer support team for further assistance.

Tennessee
1 review
2 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Send Message
Share Review
Report Review

Easy
June 16, 2016

Only had one question. Called 800 number and was only on hold for about 5-10 minutes. Question was not only answered quickly, application process was completed over the phone. Didn't have to wait 24 hours to process!

Date of experience: June 16, 2016
California
1 review
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Send Message
Share Review
Report Review

It seemed pretty straight-forward. The only issue is that I mis-typed a number which resulted in the application being rejected with an error message to fix it. I could not see how to make the correction on-line so I had to call the 888 number. However, the phone call was quick and easy. Even the wait was short. The problem was corrected and the submission was successful.

Date of experience: February 5, 2015
New York
1 review
0 helpful votes
Follow Riva C.
Unfollow Riva C.
Send Message
Share Review
Report Review

Obtain EIN For An Estate
August 26, 2016

After finding GovSimplified, I had several pay options. I called a toll-free number, and the woman on the phone gave me a less expensive option to pay over the phone via credit card. I was satisfied with the service.

Date of experience: August 26, 2016
California
1 review
0 helpful votes
Follow Gustavo D.
Unfollow Gustavo D.
Send Message
Share Review
Report Review

I felt the delivery charges were outrageous and very deceiving, I almost paid $199 for an expedite delivery, instead I only took one upgrade delivery for next day $149 in exchange of the basic $99 but regardless I receive it immediately in my inbox, it really looks like a big scam to get more money for a delivery that doesn't cost a thing, very disappointing very fishy

Date of experience: February 11, 2015
Carrie W. GovSimplified Rep
over a year old

Thank you for your feedback as it is very valuable to us. We strive to provide the quickest and most efficient service. However, our different pricing options are based off the guaranteed delivery of your EIN. Our processing department is able to deliver your EIN as soon as possible but this is not always the case as applications frequently require sufficient time for us to resolve any discrepancies that may arise. We apologize for any confusion, as our number one goal has always been 100% customer satisfaction. Feel free to contact us directly to resolve this matter at support@govsimplified.com or call us at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.

Michigan
1 review
0 helpful votes
Follow Andy G.
Unfollow Andy G.
Send Message
Share Review
Report Review

Fast and easy
February 10, 2016

It was fast easy and the lady i spoke with gave me tips and reminders on some things that i shouldnt erase and make sure i download so later in the future i wont struggle. She was very helpful and took her time. I tried rushing it a bit but she told me to slow down thats why im speaking with her take my time and feom there i felt like i was being heard and not treated like crap. I appreciate it to the lady i spoke with forgot her name.

Date of experience: February 10, 2016
Iowa
1 review
0 helpful votes
Follow Kim F.
Unfollow Kim F.
Send Message
Share Review
Report Review

Customer service was good and helpful but was shocked at how much it cost. Still not quite sure why I needed this but want to stay legal. Not sure how to use it but guess I will find out as I put this fundraiser together.

Date of experience: April 27, 2018
Georgia
1 review
0 helpful votes
Follow Opal T.
Unfollow Opal T.
Send Message
Share Review
Report Review

The service provided by Mr. Jacinto was simply wonderful, he was very professional as well as knowledgeable with a patient very pleasant disposition and made the process very easy and fast. Thanks again!

Date of experience: March 15, 2018
South Carolina
1 review
0 helpful votes
Follow Janet S.
Unfollow Janet S.
Send Message
Share Review
Report Review

Suckered into using your services
February 22, 2016

John was very nice but you have usurped the IRS online services in a very sneaky way. I could have done this online myself for no charge but you charge $109 and make it seem as though you are connected to the IRS. I am very upset and the promised information has not been delivered and I cannot download my SS4 form. You are not to be trusted. You do not answer your help line. YOu are a fraud.

Date of experience: February 22, 2016
Carrie W. GovSimplified Rep
over a year old

Janet S.,

Our priority is to simplify what can at times be a tedious and complicated process otherwise, and we're sorry to hear of your experience. We aim for clarity, transparency and conciseness in the description of our company and the services we provide. We apologize if at the time of your visit our services were unclear to you. On our landing page and each subsequent page throughout the application process we explain our service and supply that we are not at all affiliated with the US Department of Treasury or the IRS so that our clients are made aware before they begin the process. We are a private company that acts as a third party designee for clients that choose our service for its convenience and value. Many customers use our service everyday because they have difficulty understanding the instructions provided on the IRS website, they do not want to spend time on the phone with the IRS, they are having issues with their EIN Number or require an EIN in a hurry.

We understand that you've experienced difficulty reaching us by phone. If you have any additional questions, please feel free to contact us at support@govsimplified.com as well. A dedicated agent will respond to your inquiry within 24-48 hours. We are also available M-F 9:00AM to 7:00PM EST at 888-629-9001.

South Carolina
1 review
0 helpful votes
Follow Elaine S.
Unfollow Elaine S.
Send Message
Share Review
Report Review

EIN number for deceased spouse
September 8, 2016

I did this by phone and it was very quick and efficient. The call was answered on the first ring, the person was pleasant and helpful and it only took a few minutes for them to complete the application. I received the EIN number by email within an hour.

Date of experience: September 8, 2016

Overview

GovSimplified has a rating of 3.6 stars from 725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GovSimplified most frequently mention ein number, customer service and good experience. GovSimplified ranks 89th among Government Records sites.

service
47
value
46
shipping
30
returns
25
quality
35