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GovSimplified
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govsimplified.com
Louisiana
1 review
0 helpful votes
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Excellent
March 23, 2016

I needed the tax id number for my church asap. When I called the number to make sure I was on the right track, I got Anthony and he was very helpful. I took down the information and everything that was needed and explained to me step by step. He stayed on the phone until the process was complete. I got it all taken care of in a matter of minutes. Hat off to Anthony! I also referred him to another customer and the response was the same.

Date of experience: March 23, 2016
Ohio
2 reviews
0 helpful votes
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Quick EIN
February 18, 2016

Found the form I needed, filled it out. There were three delivery options, one was for 60 minutes. Due to the fact that I need the form today, the 60 minute delivery was my choice. I did receive it on time!

Date of experience: February 18, 2016
New Hampshire
1 review
9 helpful votes
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Please, do not ask this company to help you, they are money hungry at best. All you have to do is to contact your local Social Security Office (google the address and telephone number) request by them that you want to order your Social Security Card and you want to do it my mail. Your local Social Security Office will help you and guide you along the way. Mail your important documents and the social security card application, and they will mail everything back to you for FREE. A social security card is FREE. Do not ask this company to help you, they will charge you $97.00 for no work at all. Pleas listen to me.

Date of experience: August 3, 2017
Pennsylvania
1 review
0 helpful votes
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I didn't know what I was doing, since my husband died. I found the form to be very easy to fill out. I hope I did everything right, since my husband always did all the paperwork. Thank you if you do find anything questionable please contact. Me

Date of experience: February 3, 2015
Maryland
1 review
0 helpful votes
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Excellence
November 30, 2015

This was the best experience ever and I do mean ever! The representative I spoke with was easy to talk to. She made this ordeal with my sister's death a pleasant experience. This was quick and easy. I will be making recommendations to others. Thank you

Date of experience: November 30, 2015
Tennessee
1 review
0 helpful votes
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I looked, I clicked, I submitted, I received. What a great way to do business! When your deal is waiting on your EIN, no need to panic. GovSimplified is smooth and seamless and in about 45 minutes, I had my number. Thanks!

Date of experience: November 3, 2017
California
1 review
1 helpful vote
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DO NOT USE. It is a SCAM!
November 28, 2017

You can get the same type of response directly from the IRS for free. GovSimplified is sneaky and would not honor their customer promise. I already had an EIN but could not remember, I mistakenly used their site thinking it was IRS'. They promised they could have an IRS verification letter for me within 24 hours for $197. The letter had the wrong EIN. I called the IRS, they were transparent and gave me the EIN right away and mailed me the verification letter. GovSimplified only refunded 50% because they said it was their return policy if you cancel 1 day later. Save yourself $197.

Date of experience: November 28, 2017
Carrie W. GovSimplified Rep
over a year old

We understand that the customer is unhappy with the service and we would like to apologize for any inconvenience caused. We realize how frustrating a situation like that can be and we are currently working to make it right.

After reviewing the records, we found that the customer has applied for EIN. It seems like the customer has contacted our customer service and cancelled the service. We have processed the full refund of $197 immediately.
We hope the customer will find this an acceptable response from our side. We once again apologize for the inconvenience.

North Carolina
1 review
0 helpful votes
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Had a great experience. If I had to do it all over again I wouldnt change anything. The website was very simple. I thought I would have to call in to ask questions and everything was right there for me with no unanswered questions.

Date of experience: May 16, 2018
Texas
1 review
0 helpful votes
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I was led to believe that I would receive the form I need to deposit a check to the estate account. Can you e-mail the confirmation because the bank says it needs the actual confirmation, not just the number, before they can set up account? I paid your fee because I did not want to wait the 4 weeks. If you cannot e-mail me the confirmation, I paid your fee for nothing.

Date of experience: February 24, 2016
Carrie W. GovSimplified Rep
over a year old

Dear Juanita P.,

We love the opportunity to assist you but we are unable to locate your order simply using your SiteJabber screen name. Please contact us directly at 888-629-9001 or support@govsimplified.com. A member of our dedicated team is available to assist you M-F 9:00 AM - 7:00 PM EST. We look forward to hearing from you.

New Jersey
1 review
3 helpful votes
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As most we live busy lives. This website was to save time and a trip down to the Social Security office. Talked with a representative even thinking this would be better (Diana Bell) Paid $97 when its FREE people! Just for me to still have to Fill in information. And then still proceed down to Social Security with Evidence of Identity (Drivers Lic, Passport etc) No copies excepted through the mail. Go early and just wait on the line.

Date of experience: July 2, 2018
Minnesota
2 reviews
1 helpful vote
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Helpful
January 12, 2016

I wish I knew the Woman that helped me. She was very friendly and helped me a lot. I do know that I talked to her around noon on 1-11-16 and she was a teacher. I don't know more than that but she was GREAT!

Date of experience: January 12, 2016
New Jersey
1 review
4 helpful votes
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Rip Off
July 13, 2015

This site is a rip off. The packet they provide is the same packet you can get from the ss administration. It also states with one of their packages that you can go to govsimplified.com/status to track your package, but the site is not working. Also, the tracking is for tracking the FedEx to get to you with the completed application and to track it back to the ss office. You can't track the application status once it gets to ss office. Let me say it again - RIP OFF

Date of experience: July 13, 2015
Carrie W. GovSimplified Rep
over a year old

Dear Joni S.,

We are disappointed to hear that you are dissatisfied with the service provided by our company. We strive for 100% customer satisfaction and use every review as an opportunity to garner as much information as we can in order to improve where we may be lacking. The capability of tracking the status of all E-Package options while they are being prepared is available on our site at https://www.govsimplified.co/card/status with our Complete E-Package offering additional tracking via FedEx shipment and delivery to your preferred address and to the SSA after you have utilized the included label. We apologize that at the time of your visit to our tracking utility, the process was not readily available. We have a dedicated tech team tasked with assuring optimum site availability and have forwarded this instance for review and improvement. As with any online document preparation service the forms provided are the same as any individual would find at the source as well. The SS5 form, which is pre-filled based on the information provided by our clients through the customized application process, is the same form provided by the SSA as it is the official form necessary in order to request a social security card from the SSA. We do not advertise sale of the form, or sale or generation of social security cards. What we offer is a simplified manner tailored to our clients’ individual needs for submitting a complete application to the SSA without leaving the comfort of their home. We aim for clarity, transparency and conciseness in the description of our company's services and apologize if at the time of purchase our service was unclear. The E-Package we supply to you is generated uniquely for you based on your own individual needs. Our E-Package is unique to our company and offers prepaid shipping options which you cannot obtain from the SSA in order to complete the process by mail. We would love to address your experience more closely however based solely on your username we are unable to locate your order in order to do so. Please contact us directly at 888-629-8008 or email us at support@govsimplified.com to reach a member of our customer service team who will be happy to speak with you. Our office is open from Monday - Friday 9:00 AM - 7:00 PM EST. We look forward to speaking with you.

New York
1 review
1 helpful vote
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I paid 100 to have my social security card remade. Evidently, after 7 days, your plan expires and they won't refund for an address correction. So dumb. Terrible service

Date of experience: October 5, 2018
North Carolina
1 review
2 helpful votes
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Scam do not use
August 8, 2017

All this company does is send you a FedEx package for you to send to Social Security. They used the wrong address on my label. Now someone has my documents and I have talked to five people. I talked to Oliver Varkers after talking to Khadijah after Mack Nadine and after three other people. Khadijah said no one by the name of Mack Nadine worked there! Funny I had three calls with the guy! Nobody will give you a straight answer. SocIal security says this company is a scam. DO NOT USE.

Date of experience: August 8, 2017
Illinois
1 review
0 helpful votes
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The process for this application was pretty straight forward, but after completing the form and submitting it, I noticed that a Third Party was added to the form. I did not notice that this happened, and I did not desire this to happen.
Not sure what it means or how it will affect my EIN number.

Date of experience: February 18, 2015
Michigan
1 review
4 helpful votes
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This is a spam. Do not use this site. All it will do is make you pay money and force you to mail your personal information like your passport. Don't use this site. If you are unsure that this still note an acutally SPAM website. Please call your local Social Security and they will tell you that this site is SPAM.

Date of experience: August 17, 2015
Carrie W. GovSimplified Rep
over a year old

Charles S.,

Our company offers assistance to those individuals that wish to submit an application to the Social Security Administration and want to avoid the lines and waiting that are often times a part of completing this process in person. The Social Security Administration is the only agency that generates social security numbers and supplies cards. They offer many services online and while you are able to obtain the SS-5 form necessary in order to apply for a card online, they do not offer the ability to apply for a card this way. The SSA does however accept applications both in person and by mail. We provide unique guided assistance in completing the application, understanding the process and by localizing the appropriate office to ensure a complete submission is received on time. The SSA states that individuals applying for a card must present original documents (or copies certified by the agency that issued them) when asked to supply proof of citizenship or identity. A U.S. passport is one of the documents the SSA will accept in order to verify an individual's citizenship status, whether provided in person or by mail. As a private document preparation and filing service we assess a fee for our assistance however we do not offer sale or generation of either the SS-5 form or the card itself. We apologize if at any time the services described on our website were unclear to you. The SSA has hundreds of local offices. We are based in Florida and many offices may not be aware of the services provided by our company and others like ours. While we are disappointed to learn that an agent from your area office believed our company illegitimate we can assure you that we are a fully licensed and registered company that has serviced many clients. We aim for 100% client satisfaction and would love to speak with you directly to learn more of what we may have been able to do to enhance you experience. Please feel free to contact us directly at 888-629-8008 M-F 9:00 AM - 7:00 PM EST where a member of our dedicated team would be happy to assist you.

Delaware
1 review
1 helpful vote
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Received several checks made out to my late mother and I was advised to get an EIN in order to open an estate bank account. I obtained an EIN for my late mother within a hour. It truly is a great service.

Date of experience: July 3, 2018
California
1 review
0 helpful votes
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Fast & Easy
March 16, 2016

I called to get an EIN number and I did. The representative was informative of what advantages the EIN will provide. Furthermore, he offered me a great deal to receive my EIN right away without hassle. I took the low price deal and received my EIN as promised. Now I am able to proceed with my business.

Date of experience: March 16, 2016
Montana
1 review
0 helpful votes
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Total ripoff. Paid to have the service done in 3 days. 8 days later still wasnt done. I did it myself in a 20 minute phone call to the IRS. They told me it was my fault for not calling them after 3 days and would not refund my money for the service they did not provide

Date of experience: March 8, 2018
New Jersey
1 review
0 helpful votes
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EIN FOR A NEW START
March 1, 2016

I was surprised to see that my application for an EIN was processed so fast and I
Got a number to use in a short period of time. I needed the number to process other applications so that worked out great.

Date of experience: March 1, 2016

Overview

GovSimplified has a rating of 3.6 stars from 725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GovSimplified most frequently mention ein number, customer service and good experience. GovSimplified ranks 89th among Government Records sites.

service
47
value
46
shipping
30
returns
25
quality
35