GoToGate

Buying tickets online has never been easier and more complicated at the same time. The pricing is obscure to a fault and feels at times abusive. I have enjoyed momondo as a price aggregator and turkish airlines having used both before. Was referred to GoToGate for the purchase, took a couple of minutes to make sure the data i was entering was correct. Upon checkout i am notified that my price has increased a flat 500 USD! Ludicrous! They let you go through all the hard work and extort you once at the point of no return. That price hike was almost 25%, in minutes! And they do that because they can get away with it. There is no alternative. Very predatory practices and scamlike. Accompanied by the message, "buy now or risk price increasing even more". That is literally the kind of pressure scammers use, exploiting human psychology for profit. Despicable.

Absolutely a scam. I'm Canadian and was on the Canadian website to purchase tickets, before purchasing tickets were obviously in CAN dollars (why would a Canadian purchase in USD) and ended up getting charged in USD. Spoke to multiple people in customer service and they won't do anything because they're stating I purchased on the US site. Why would a US site state CAN dollars through all the steps, not stating anywhere it is going to be converted. Find out 48hrs when it showed up on my credit card. Won't be using them ever again and advise the same with others

It is my first time to use this site. In the process of doing it, I booked and bought unnecessary services. Right after, I tried to remove them such as a seat reservation and flexible ticket, That was so hard. I called them right away and connected to a representative. He transferred my call to another agent. And then, as you know, I am holding a phone and waiting for about an hour and half, waiting until now.
Meanwhile, I am writing this review thinking why this company did not make a section to edit. It only has an upgrade part not the removing part. I checked and marked it because it did not go to the next phase. I found out that is not necessary

I was able to purchase lower price tickets from this site - but only after putting in my payment information did I discover that a bit over $100 of the price is being charged by Gotogate and the rest is being charged directly by the foreign airline. This incurred foreign transaction fees on my credit card for each of the three tickets which amounted to $30 per ticket. Which is essentially the price difference with other companies I would have bought the same flight from so I probably should have just gone with one of the other sites I already know and trust. It would certainly have been helpful to know ahead of putting in my payment information that it will be a foreign transaction. Additionally, I was initially glad that on this site I could add check-in luggage for some passengers in my party and not others as other sites were not able to do this - however, a couple of days after getting the tickets I was informed that due to a technical error the added luggage didn't process and I am being refunded for that and need to go to the airline website directly to purchase it again. So it was all for naught. These kind of glitches mean that I will not be returning to this site again.

Looked at several options and liked what I saw. Decided to book our flights on exactly what was put out on your website. HOWEVER when I filled out all the information and gave my OK to charge…….suddenly I was told due to high interest in a flight in 5 months I had to pay a extra surcharge on the flight. I booked it, not happy about this….then checked the prices again on my wife's computer AND you're still showing I can book the same trip for the original price! Is this legal?