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GoToGate

Overview

GoToGate has a rating of 3.1 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.

service
513
value
490
shipping
314
returns
404
quality
458
This company responds to reviews on average within 15 days
+188
How would you rate GoToGate?
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Spain
1 review
0 helpful votes
Follow Walid M.
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Nice job good luck
March 29, 2025

It was beautiful, easy I wish you good luck i'm very happy with that. Of course I will tell all my friends about it.

Date of experience: March 19, 2025
Poland
1 review
0 helpful votes
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Scamed with price
April 6, 2025

Price on skyscanner was 100$ less than finally I paid. Couldn't change country of origin and currency. So I paid in dolar instead in polish złoty.

Date of experience: March 27, 2025
Ireland
1 review
0 helpful votes
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Excellently
April 19, 2025

Excellent, the site is easy to navigate, immediately I go confirmation and was confirmed on the app also, keep it up, this is third time that I'm booking multiple travels

Date of experience: April 9, 2025
California
1 review
0 helpful votes
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Excellent
February 25, 2025

Easy, fast and good information the web site is design to go Thur and get what you want.

Date of experience: February 15, 2025
Illinois
1 review
0 helpful votes
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Just the definition of a scam
February 6, 2025

Sorry. Maybe it's legitimate. I just refuse to believe in the 20 minutes it took me to book tickets there was such an influx of demand for your services that the price had to go up 60$. I clicked your link on google flights because it was the cheapest, got to the very final screen, clicked pay and oh no! Need to pay more. After clicking pay! Why do you do this? I ended up paying because i know every other site will do the same but why does it have to be like this? I get it man like it's tough out there but have some pride. There is no justification for it. It is just a rip off! I'm not even mad at the ticket price i'm just mad at the principles of it. Could you imagine if i went to a grocery story, put my card in the reader, and then the cashier is like oh lol gonna add 60$ cus the store is busy. It's laughable! Show a price and let me pay that like any honest business would.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2025
Argentina
1 review
0 helpful votes
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Excellent service
January 3, 2025

Easy, Quick and cheap. Excellent experience. I have bought my flights with Gotogate several times and it was always like this.

Date of experience: December 24, 2024
Belgium
1 review
1 helpful vote
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As my flight hours changed I contacted Gotogate if it was possible to get a refund and a different flight (i found better flight hours on gotogate). Instead they cancelled my flight without my permission and never refunded. So i lost my flight and 650€

Date of experience: November 20, 2024
Saudi Arabia
1 review
0 helpful votes
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Good Experience
February 27, 2025

Easy and user friendly to use and i didn't find any lags while using the website.

Date of experience: February 17, 2025
CD
1 review
0 helpful votes
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Great services
April 19, 2025

Great services. I am so happy for this good work. Thanks so much to your team.

Date of experience: April 9, 2025
Saudi Arabia
1 review
0 helpful votes
Follow Ahm A.
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I am not recommending this website it hold your money and cancel your ticket how will you know one fall into their net. It is always better to take from trusted site.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Pretty decent
January 30, 2025

Their web site was easy, the prices were good, the links were well marked.
The reason only 4, there was no way to request disability support, and there were a numbers of fields not requested that the airline needed that would have slowed our check-in and being disabled things that slow you can be unpleasant.

Date of experience: January 20, 2025
New Jersey
1 review
0 helpful votes
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Great experience
March 5, 2025

Excellent. Easy price is great. Will use again I'm not a computer guy very. Easy

Date of experience: February 23, 2025
Israel
1 review
0 helpful votes
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Happy ticket
March 7, 2025

I used "Go-to-gate" for the first time, it was a,good experience! Recommend the site.

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Raised the price at the last minute by over $400. It's a shady practice

Date of experience: April 14, 2025
Florida
1 review
0 helpful votes
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Easy an clear to buy and find the date and everything, than you guys

Date of experience: March 23, 2025
Guinea
1 review
0 helpful votes
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Exceptional service
November 18, 2024

I booked for air tickets for our upcoming family vacation in Vietnam, specifically in Ho Chi Minh City.
The booking process was very quick, and I did not encounter any problem at all.
Overall, the service and their system are exceptional.

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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The price changed by $300 over the course of 5 minutes - at checkout

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2025
Costa Rica
1 review
0 helpful votes
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Its Ok the way you developed the platform, I have no further opinion

Date of experience: March 12, 2025
India
1 review
0 helpful votes
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Super
December 30, 2024

It is first tome and good experience but
Problem with language which is very high vomparr to other airlines

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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So far everything seems efficient and user friendly I hope it'll be so

Date of experience: February 7, 2025