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GoToGate

Overview

GoToGate has a rating of 3.1 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.

service
513
value
490
shipping
314
returns
404
quality
458
This company responds to reviews on average within 15 days
+188
How would you rate GoToGate?
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North Carolina
1 review
0 helpful votes
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Pago extra
February 10, 2024

Me cobraron 50$ en mi tarjeta y no entiendo el porqué no logro comunicarme con nadie

Date of experience: February 3, 2024
Washington
1 review
0 helpful votes
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Nice 🙂🙂🙂🙂🙂🙂👍👍👍👍👍
February 21, 2024

Nice 🙂🙂🙂👍🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: February 21, 2024
Washington
1 review
0 helpful votes
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Muy bueno
February 14, 2024

Barato los boletosy espero todo salga bien en nuestro vuelo

Date of experience: February 14, 2024
New Jersey
1 review
0 helpful votes
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So far I have been surprised by the amount of charges that I can choose to use or not. After my added services the total cost increased by 45% just to book with an assigned seat and a 23 kg bag checked.

Date of experience: February 2, 2025
Morocco
1 review
0 helpful votes
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Scammers that stole my money and ruined my holidays, The botched my booking and refused to take responsibility for their mistakes and wanted to charge me 400 Euros to cancel a 1400-Euro-booking. In the end they took my full amount and denied me any refund, pocketing all my €1444 Euros or $1493 US Dollars and flatly refused to refund a single cent! Total devoid of integrity and are very slimy. Avoid like the plague.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2025
California
1 review
0 helpful votes
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I have been wasting my past 3 days with all those lousy business flight websites and they all collected my info and God knows where it will end up. They all wasted my time. They don't listen and send you what they want while trying to rip you off. Until I found GoToGate, OMG where have they been all this time. I got my business class ticket with the lowest price, lowest flight duration, and best time of departure/arrival. They really delivered a superb experience for a first time customer. Thank You

Date of experience: April 17, 2025
Saint Lucia
1 review
0 helpful votes
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I booked my ticked on your site. In less than 3 hours I cancelled the flight dude to unforseen circumstances.
A refund was issued. My bank refund me the monies.
Less than 24 hours later you have charged me again for a transaction that I did not do or commit to.
I am disappointed and distressed because your action have placed my account in the negative.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2025
Jordan
1 review
0 helpful votes
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Qqq
August 6, 2024

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GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Maryland
1 review
0 helpful votes
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👍
August 1, 2024

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Date of experience: July 22, 2024
Costa Rica
1 review
0 helpful votes
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Todo bien
June 17, 2024

Todo bien. Muuuuuyyyyyyyyy biiiiiieeeeeeennnnnnn los felicito

Date of experience: June 7, 2024