Overview
GoToGate has a rating of 3.1 stars from 1,876 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.
It was so easy to book my guys on your website. As last minute travel, you had great availability at decent fares.
I need a zero stars option so I can rate this scamner company correctly.
Customer service sucks big time. Company couldn't care less about you.
Bought my flight ticket
Could not cancel nor rebook
No response from calls nor emails
I lost my flight and they kept the money
They simply wait till the matter fades away
Well played gotogate!
Do not buying ticket from them. Very bad experience with them. Gotogate not answer the phone. Not good at all just joke.
They sold me a expired ticket!
Is a scam! Never use it
Reservation LKK2WY on 17 of november!
They never answered back
Scam, scam, scam.
No help, very expensive, useless insurance, non refundable tickets, customer service deal with no respect at all.
Stay away.
The worst company every- if you want to make a change on flexible ticket- they charge you $39 fee, even if you buy flexible ticket. Absolute rip off.
Flight was canceled almost 1 year ago due to cover. Still no refund, no customer service to call. This is a scam.
My flight got canceled. They said.I will get a refund.it's been 3 months never get my money back.bad business. Bad customer service
I bought a tickets with Gotogate and had to cancel it a few hours later, Gotogate got the money back from the airline and never gave me the refund. DONT USE GOTOGATE! Scam Scam Scam
I put all my information in and the total ticket price was $267. Then I hit pay and the price jumped to $392. I think this company is scamming.
It was easy to book flight and the process wasn't an hectic one very please with the easy use of the app.
Garbage company avoid them. I would never use them ever again. Horrible customer service with this company
Stay away from this company! Worst ever customer service. They took $2400 from me and then cancelled my flight! Beware, and stay far away from them.
Bad experience, you don't have customers service at all
Do not book through go to gate. They will not want to help you or process you refund. Will never book with them again!
They cancelled my flight 24h before my flight, and I still waiting for my refund. I had to buy another flight more expensive.
They are lairs, my flight was canceld and over 4 month thy didn't refund the money! They are not reliable
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members