Overview
GoToGate has a rating of 3.1 stars from 1,876 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.
Easy to use interface and very cheap insurance policies. Totally loved it!
So stupid people you are! No calls answering and not online Support.
I"ll never use your site for Airline booking.
Flight cancelled in april, now September, still no refund, not even a credit. Never again, don't book with this company.
$#*!house $#*!house $#*!house $#*!house $#*!house $#*!house $#*!house $#*!house $#*!house $#*!house $#*!house $#*!house
Widen cancellation fees "service fee" even airline cancelled flight. Outsourced unprofessional call services
It's my first time experiencing with such a trashy. Omg! Stay away from this fraud unless you want to donate your money and energy
Gotogate are an off shore company. If your flight is cancelled they will deduct a massive handling charge.
Gotogate is a scam company! Do not engage at all costs! Own by this jerk: https://www.linkedin.com/in/mathias-hedlund-*******
I asked for changing my ticket but after making 15 calls they are saying airlines is not showing the fair.
Unbelievable they just stole money.
Cancel the flights and not make full refund.
I lost more 100 USD
Please try to buy form a reputable company and avoid this one.
There is no customer service at all.
India based customer service that are rude, unprofessional and taught off templates to scam any change or refund requests
Hi Guys,
Will not be using this company again and would recommend others likewise. Standard of customer service is very poor.
People are very rude, customer service doesn't help at all. So many hidden fees to travel. Worst company ever
Customer service understand nothing, don't buy anything here. No help to get, just $#*!. I regret. Never again
Please don't use gotogate. Biggest mistake of my life, I cannot tell you how unhelpful, unresponsive, and completely incompetent staff is.
Culture makes a difference and these Indian people have no idea what good customer service is! Terrible
Please don't use this website and report them to BBB! They offer illegal products without refunds! Customer service is literally a joke!
Avoid booking through this site, there are a lot of charges that were not initially disclosed. Customer service is pathetic, doesn't get any worse.
More the 50% of price ticket are fees after cancellation,
Better to make reservation with direct airline then this greedy company.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members