GoToGateReviews 2,254

While booking for couple of my friend, suddenly the price increased and cant accept the new price.
Let me know the price comes back so we can travel with the same price. I paid $111.00. Please let me know.
John

YO SIEMPRE HE COMPRADO BOLETOS AEREOS CON KAYAK.COM Y NOS REDIRIJE A DIFERENTES PLATAFORMAS Y EL CARGO NUNCA HA SIDO TAN EXCESIVO COMO ESTA VEZ CON USTEDES... CONSIDERO MUY ALTO EL PRECIO POR SU SERVICIO... ME GUSTARIA ME DIERAN UNA EXPLICACION Y OJALA ME DEVOLVIERAN ALGO DEL DINERO PAGADO. GRACIAS DE ANTEMANO

Very good thank you for everything, is my first time

Excellent! The booking process was clear and easy to complete to follow. Thank you!

When I choose the first flight options, it told me that something went wrong. If those flights (options) are not available, I should not be able to choose them at all. Thank you!

My flights are incorrect now your company tells me i must contact the airline but your company was quick to take my money off my card bad service that i will make it known on social media

Was easy and ok to book. Got me kicked out but when I booked again it was good

Did not give me the airline confirmation number and made it awful. Feels like a scam

I compared four companies from google flights and yours is the friendliest and easiest to maneuver, and cheapest. Thanks

Well preserved app that helps you make it easy to follow up instructions and gets things done absolutely perfect.

Super easy, great prices and the app is very user friendly

Very simple easy made for a better trip easy fr spontaneous trips

So many ads and add-ons. Distracting and lost my placement three times before getting to make the booking.

A great experience if it's fast easy.What to my point took me approximately to ten minutes and I found the best price and hopefully everything will be better

Easy to make a reservation and received a discount versus direct with airline

Why does the email confirmation not include either the booking reference or the flight number? Super annoying to have to separately keep track of these details.

Several difficulties to customers, biggest, after booking trip doesn't appear in my app. I have to go to my emails, get confirmation number and manually add my trip in the app. Other problem: app doesn't record my information, so every time I book, I have to put ALL my information again

Was there an easy To navigate and check pricing Did not like the fact that it changed the price. While you were in the middle of booking. Most airlines do not do that they hold your price for a minimum of ten minutes. While you finish the booking process.

REALLY BAD CUSTOMER SERVICE.
This website DOESN'T have the curtesy 24 hrs. Waving period that all other websites have, they will charge you $45 for the cancellation even within MINUTES of your booking.
Immediately after I did my booking I noticed an error on it, I reach out to the customer service line, and they said there was no way to wave this "processing fee".
POOR CUSTOMER SERVICE.