On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gotham Steel Reviews Summary
Gotham Steel has a rating of 1.6 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gotham Steel most frequently mention non stick, customer service and frying pan. Gotham Steel ranks 302nd among Kitchen sites.
We monitor reviews for authenticity
Received as a gift. Everything stuck to the pan evenn when using butter or oil on low heat. Sea level and high altitude. Absolutely useless product. Manufacturers/advertisers should be sued out of business!
I had got the set of 3 square pans and it has only been a little over 1 year and already they are sticking and burning my food. I called the number they have on line for customer service and basically they said there is a one tear warranty and I don't have the receipt so there was nothing they can do that it was just wearing out. So I go to the same store and read on the front of the package and it clearly says they have a 10 year warranty so she was clearly just didn't want to help me. I have pics I trying to cook scrambled eggs and it's was a mess. I was talking this product up for months not no more very hearting that they just brushed me off. DISAPPOINTED
If I could give Thane Inc, manufacturer of these pans, it would be a no stars! I called them to warranty the two pans I bought because food is sticking to them. Customer service rep hangs up on me! I called back 5 times, and get disconnected. Called corporate office and the US office and nobody answers the phone! Do not buy these pans. They don't last and corporate intentionally does not want to warranty the replacements!
Puchasaed 2 9' frypans 1 yr ago everything sticks even w/ butter called gotham they said I could send the paN to them + 9.95 for another but i have to call *******218 which is a recording about health i only paid 19.95 for 2 ayear ago, the biggest sham I eversaw these people suck buy other pans like granite that are better
I bought a large set of pots and pans. I loved them so much I bought another as a Christmas gift for my mom. So easy to clean. Nothing sticks to these. Thank you Gotham Steel for making my life in the kitchen so much easier! I look more forward to cooking than ever.
Purchased from bjs full set of full warranty pots. They burned and peeling. Called them they want me to pay to send back and pay more to replace$$
Bought a frying pan, I was very impressed by the quality material used. Six months later the pan still looks like new but the food sticks like crazy. 2 stars for looks.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members