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Claim Your BusinessGotham Steel has a rating of 1.51 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gotham Steel most frequently mention non stick, customer service, and frying pan problems. Gotham Steel ranks 156th among Kitchen sites.
I have been using cast iron for over 5 years now. I stayed away from alleged nonstick due to warping, lack of nonstick over time and pricing to replace. I purchased Gotham steel as a $100 experiment to see if it was really worth the money. I am now 2 months in and I have used most items in my set extensively. I placed them in the dishwasher before using just to sterilize them. Instructions said use a little oil with first use so i did. In the frying pan I have cooked salmon, cod and trout filets, shrimp, scallops, pork chops, eggs, bacon, sausage rack of lamb and steaks ( not at the same time...lol) My meats all had bones in them and none scratched the pan. I use a sponge with the green scouring to clean them if needed and when not needed a plain dishrag and dawn and the clean with ease. I will admit coming from cast iron it is my norm to add a tap of oil to cover the bottom from habit and never using more than a medium heat. 4-5 setting on electric stove. I did cook my shrimp, scallops and fish with no oil and all items cooked came out perfect with minimal clean up. Again, I am 2 months into ownership and I made it a point to cook maybe 3-4 times a week since I have purchased. On note, they do not scratch easily, but I did bump one of the pots with my cast iron pan and it did take a chip out. I am a bit paranoid so I have bubble wrap that i use to keep each Gotham Steele item separated against accidental wear and tear. So far I am more than pleased. I am looking to purchase the bakeware set next for my cakes and cookies and see if they hold up just as well.
They SUCK! There not easy to clean. There supposed to be scratch resistant they are not! I'm disabled I was hoping for pans that wouldn't be hard to clean. What a joke. These are very expensive to me. I believe this false advertising. For myself being disabled I'm disappointed.I put my trust into your product. It failed miserable. I sent the photo. You show nails,bolts and other things that aren't supposed to scratch it. I will say again LOOK at the pan
They SUCK! There not easy to clean. There supposed to be scratch resistant they are not! I'm disabled I was hoping for pans that wouldn't be hard to clean. What a joke. These are very expensive to me. I believe this false advertising. For myself being disabled I'm disappointed.I put my trust into your product. It failed miserable. I sent the photo. You show nails,bolts and other things that aren't supposed to scratch it. I will say again LOOK at the pan
Tip for consumers:
No
Products used:
The whole pack of pans Gotham
Have used 4 Gotham Skillets for 3 years. All of them are great when New, over time they degrade to POOR.
I'm 71yrs old, grew up with Cast Iron skillets, I never use medium to high heat.
No scratches, dings or dents, every food product STICKS, even Bacon!
I purchased this set for Christmas 2023. Gotham Steel Diamond Pots and Pans Set Nonstick Cookware Set Includes Skillets Fry Pans Stock Pots, Dishwasher, and Oven Safe12 Pcs. It says it has a 10-year warranty. Stove top and oven safe. Compatible with gas, electric, glass tops, and oven safe up to a sizzling 500 degrees. After 6 months of use, every pan now sticks and gets worse with every use.
Products used:
Gotham Steel Diamond Pots and Pans Set Nonstick Cookware Set Includes Skillets Fry Pans Stock Pots, Dishwasher, and Oven Safe12 Pcs
Bought the skillet for my husband for Christmas...and here it is just two months later and EVERYTHING sticks! Don't waste your money on this... It's too good to be true!
Products used:
Gotham Steel skillet
I have been using cast iron for over 5 years now. I stayed away from alleged nonstick due to warping, lack of nonstick over time and pricing to replace. I purchased Gotham steel as a $100 experiment to see if it was really worth the money. I am now 2 months in and I have used most items in my set extensively. I placed them in the dishwasher before using just to sterilize them. Instructions said use a little oil with first use so i did. In the frying pan I have cooked salmon, cod and trout filets, shrimp, scallops, pork chops, eggs, bacon, sausage rack of lamb and steaks ( not at the same time...lol) My meats all had bones in them and none scratched the pan. I use a sponge with the green scouring to clean them if needed and when not needed a plain dishrag and dawn and the clean with ease. I will admit coming from cast iron it is my norm to add a tap of oil to cover the bottom from habit and never using more than a medium heat. 4-5 setting on electric stove. I did cook my shrimp, scallops and fish with no oil and all items cooked came out perfect with minimal clean up. Again, I am 2 months into ownership and I made it a point to cook maybe 3-4 times a week since I have purchased. On note, they do not scratch easily, but I did bump one of the pots with my cast iron pan and it did take a chip out. I am a bit paranoid so I have bubble wrap that i use to keep each Gotham Steele item separated against accidental wear and tear. So far I am more than pleased. I am looking to purchase the bakeware set next for my cakes and cookies and see if they hold up just as well.
Products used:
Gotham Steele Pots and Pans 20 piece set
We have a set, or at least what is left that are useable. Number one complaint is that they don't have a flat bottom. Fine if you have a gas stove but not so much on a glass top. They just rock around on the glass top. Where they touch the top, the food burns, and where they don't touch the top, food does not cook properly. Number two is the non stick coating does not last. It just burns away. They may be good for six months, but after that you will be throwing them out. Lids are ok though. Spend a little more on decent pans such as Jamie Oliver pans.
Pans lasted just at 90 days now everything sticks to them such a scam such a rip off got them for my wife for mothers day and she is extremely disappointed. They do what they do to get you to buy them with the commercials etc.yeah of course they work when brand new then after that CRAP worst pans ive every purchased.90 money back guarantee...if you stand behind your product offer a lifetime...if they really are what you say they are...wish i could get my money back! STAY FAR AWAY from this product
I purchased my set a year ago and have been happy. Now all the pans are sticking and getting a residue that you can't get off. Product is supposed to cook up to 500 degrees, so don't understand the rep saying cooking to high a temp, so turn down the heat. Never again! Lost my faith 💔
They stick scratch and stain the rivets are coming out of the handles. The pans are alight but the scillets are garbage. I received them as a Christmas gift.
Products used:
I'm still useing the pots . I still have the scillets.
BUT DONT USE THEM
We are satisfied with our set of Gotham steel pans. Only issue we have encountered so far In the 2+yrs owning them Is that the pans dry out very quickly no matter how much butter or liquid you add to it somehow it absorbs it all rather quickly. Other than that we haven't had any issues with the pans
Purchased these in 2022. Had them a very short time before they stared chipping and peeling. Even the ones I used less. I had contacted their support multiple times and every time they had said they were sending it and give it a few weeks. They eventually stopped replying to me all together and I have now had to purchase a new pots and pan set. I'm really disappointed in not just the set but the customer service especially when it's guaranteed 1 year warranty. I don't recommend buying this set.
I received the Gotham steel cookware in January of this year. Worked fine until this morning (July). My pancakes glued tight to the surface of the pan, and some would not come off without vigorous scrubbing. What a disappointment!
Pans are not like advertised and stick. After about 3 weeks of being used my large fry pan food started sticking. Bacon sticks and my Teflon pan that I have had for over 10yrs scratched up, food cooks great but pan just doesn't look nice and new but food doesn't stick.
Products used:
Cookware
I don't know about anyone else's pots and pan's and skillets, but definitely should have done my research better because these pan's and things are horrible. Everything sticks and I mean everything!
At first I was very pleased with my purchase. However after the 90 days ran out the pans began to discolor and the non stick wasn't working. It says you don't need to use oil or butter but never says you can't. So I began to use some olive oil and it only got worse. Now they will not replace or refund anything for the two pans I have claiming it was my fault for using oil. My suggestion is to purchase from another company such as copper chef. Those products are phenomenal and I haven't had any issues.
Products used:
2 9.5 pans
Frying pans scrape up after continuous use. The Baking dishes are awesome. On the frying pans it's as if the coating comes off scratch's really easy any you have to use oil.
Products used:
All the pots pans and bakeware
I purchased the set December 2021. The pots & pans are chipping. I notified the company more times than I can count. I've sent pictures of the set numerous times, The company is totally ignoring me. I reminded them over & over regarding their 10 year warranty and still no reply. I won't use them for fear that the chips will get into my family's food.
My suggestion to everyone is to consider purchasing a different company.
I want a full refund.
We ordered from Gotham steel pan. Because they make the commercial looks so good that it's a non-stick and you can even use an egg beater in it and it still won't scratch it. And it's a non-stick pan and that's a lie it's not true they will scratch with the egg beater and they will stick your food in the pan. We cooked an omelette and it turned out to be a scramble eggs instead of omelette. So don't believe this company that is a non-stick pan.
Products used:
The Gotham frying pan and the Gotham egg pan that came with the order
Discoloured after a few months. Warped from gas range. Handle rivet exploded nearly hitting my grandchild. So so non stick capability. Do not buy this junk.
Products used:
Frypan
I contacted them after the rivet holding on the handle on the small non-stick frying pan exploded and blew. Almost hit me; I heard a whoosh go past my head and found the rivet across the room. Had it hit me, it would have done serious injury. If it hit my eye or my head, I can only imagine. The company will not take responsibility for this, instead trying to make me me jump through hoops to get what might amount to a $10 refund when all I asked for was some attention to and contact from the company. I suppose they don't want the liability. And I turned down the refund as that wasn't the reason for my contact, plus the non-stick feature never worked beyond a couple of uses anyway. Scary that this could happen; I was toasting a piece of bread on medium high heat for about two minutes when I hear the loud POP. I thought someone shot through my window, it was loud like a pressurized bottle exploded.
Tip for consumers:
Mon-responsive company forces a negative review. Buyers beware!
Products used:
Gotham steel non-stick set
Received as a Christmas gift, with no receipt. Opened package and the 3 piece fry pan set did not have separators between each pan so the because they are piled on top of each other, the rim of each pan for damaged and all roughed up from the handle of the pan on top of it, and the two lower pans received damage in the surface if the pan. Sent pictures, never even used, as you could tell in pictures. Contacted gotham and they said sorry no receipt no return. Unfortunately don't have receipts because person who bought for us now has medical issue and unable to provide receipt. Can't use these pans because i think the damage done because of bad packing will cause them to stick.
Warning: if purchasing these from a store check the packaging to make sure packed correctly, and make sure you have receipt or else no assistance can be provided.
Products used:
Couldn't use 3 piece fry pan set
I got the big pan for my wife for Christmas cooked in it twice and everything is sticking, what a waste of Money. DON'T BUY. Everything sticks throwing this in the Garbage also notice how you can't contact Gotham Steel? Worst, Horrible company to try to deal with.
Tip for consumers:
Dont Buy This
Products used:
Gotham Steel
I received my cookware set as a Christmas present. I was so excited to open the box and use the set. First time using the big pot and there is a burn ring on the inside of pot. It is now chipping. I am so disappointed! I don't understand how this can happen after 1 use. Spend more money and buy a good cookware set. Don't waste your money on this!
Rang ang and inquired before purchase.
1 pan dont work on induction hobs they said they all do.
Contact customer services they just cannot be bovered.
Products used:
frying pans lids and egg pan
Literally bought a set on 11/20/23 based on everything I saw on the commercials. As far as non stick it's great but using metal utensils such as the hand mixer they show on tv is a no go. When I called customer service about it I was told to take it back where I bought it!
Products used:
Gotham steel sauce pan
Gotham Steel? Pans are the newest non-stick cookware made with ceramic and titanium! Order yours today!
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