Goibibo

GOIBIBO REVIEWS should have been read first before entering this poorly setup booking site.

I request GOIBIBO for complete refund on my booking id HSGMC77KT

NO TRANSPARENCY IN GOIBIBO SITE: If you see partial refund in goibibo website. It means they will refund you a peanut. Like in my case they refunded 177rs.

GOIBIBO POOR TECHNOLOGY / CHEATING: if you search for 10 Aug 2019. You may get a fare for 01 July 2019 written in small fonts. Obviously customer will see the lowest fare and go ahead with booking. BE PREPARED to face this.

GOIBIBO SLOW RESOLUTION: Till date i have not received complete refund.

NEVER USE GOIBIBO. They are a bunch of thugs who will never return your money even though you are eligible. They chose to steal my hard earned money which I payed them to book my tickets through Singapore airlines. Due to covid the flight got cancelled by the operator but I never got my money back from Goibibo. I followed up for 4 months and finally gave up. Their phones will take you through a loop and in the name of customer service they are a bunch of liars. AGAIN IF YOU WANT TO BE IN SAFE HANDS STAY AWAY FROM GOIBIBO.

I would like to express my feedback...
I cancelled one ticket rs 1264,, 12 hours prior to journy,, 100 perc cancelation charges. Rs 30 credited to my account balance 1234 they deducted,, it this policy is good? When i enquired about this, the response was very poor, pathetic. Stating that goibibo is not taking any money, the cancelation policy is the policy of bus operators. Why goibibo is dealing wiht thiefs. Never recoment,,, dont go to this company for any deals..

The customer care facility for goibibo is almost non existing. The phone number given as customer care is almost non reachable. I have been trying to contact them for last 8 days almost 2 hrs every day but I am not able to talk to anyone just kept on listening to their advertisement.
Also there is no way to make a complain regarding the wrong refund for flights cancelled by airlines as well as the additional refund provided by airlines.
Their chat not called Gia is super primitive and absolutely useless.

PLEASE AVOID USING GOIBIBO SERVICE IF YOU WANT TO BE SAFE AND WORRYFREE FROM TOTALLY IRRESPONSIBLE PEOPLE.

It's totally fraud Agency, as I booked the ticket from Dubai to Goa in my wife's name miss Neetan, via Mumbai on date 30.01.2017, when she reached Mumbai, boarding pass not has been issued to her By Airlines executive saying that, goibibo has not made the payment to the airlines. As she was traveling alone she doesn't have money with only she was having 200AED but ticket rate was 4000 rupees. But my question is why Goibibo has not made the payment to the Airline, when I have paid for booking through Goibibo? I called from Dubai to their customer care support lines, ************** many people are in this loop like Mr ankush, miss simran, shrusti,, just I requested them to get her only one boarding pass to her of any airlines or any time, but no one has helped her... she fell down on the floors,,, of airport... this is the total dirty and fraud Agency for this I'm filing the case As Fraud Agency against goibibo. Call me on **************

No emergency help useless to call customer service. Showing something and giving disgusting bus. Don't book the tickets from goibibo itz waste of money they charging alot and giving worst service.

Since I have booked flights on April 2021 and due to delay of flight the flight has been cancelled automatically n we raised for refund on the same day still we are waiting for the refund it's been more than 7 months ther is no refund. Wen we approach they were like they will refund with 7 working days bt still we fighting for reversal. I SUGGEST UPCOMING PEOPLES TO APPROACH GOIBIBO FOR BOOKING. Sucha utter waste customer service n services. I will give -100 for services. Waste of money time. Sucha yuck

They are the biggest fraud company and never book your ticket through go ibibo and they have took my 90kRs and have the proofs also and still they are not ready to return my money inspite of their mistake in guiding me about my return ticket. Inspite of making so many calls to them and talking to the supervisor Mr. Shailesh who said he would listen to the audios and get back hasn't even called back and when we keep asking them they say that the boss is out and all FRAUD company

They charged my bank account and their email response was that the transaction failed! Can't get hold of customer service. Please stay away from these fraudster's- it's worse then one star rating

I booked and cancelled my tickets on 2nd from asansol to bhagalpur still I didn't get refund of 801/- they are not responding also in call
This is very stupidity

Fully corrupted and useless company, zero courtesy, non-cooperative staff, don't even deserve 1 star, wastes your whole time with arguments and nothing useful, only bull$#*! one liner they keep on muttering "sorry, I understand, but i apologize I can not do anything ", why the hell you have opened a company who does not even serve the purpose to their clients, full robbery market it is only looting hard earned incomes of so many innocent people. Worst decision to book any cab or flight from this server. Totally exhausting experience one should never opt for. Making so many people fool.
Incident: I booked cab for my parents from Pune to Mumbai for their flight from Mumbai but as cab driver reached 45 minutes late, my parents missed their flight. Cab driver was so slow and dint even bother to fast fast to cover the distance in time. Being older in age, they were to deal with so much harassment from this stupid Goibibo unit.

In all this scenario, Goibibo showed no courtesy, no refund, no compensation, zero cooperation and were uttering simple one liner "sorry mam, I understand your concern, but we can not do anything in this matter"

I don't understand how would their sorry resolve this issue? They had nothing to offer... they could have given some complimentary ticket for next flight or anything could be possible but simple sorry
Worst decision to rely on such a stupid services. Deleting this app forever. And won't ever wish to use this.

I had booked two flights (INDIGO and AIR INDIA) through GOIBIBO site. After few weeks I cancelled them Through the airline directly because i had no other option to do in GOIBIBO website.
This itself a meticulate construction to cover their fraudulent activities. Let me list the points
1) No customer care numbers and Email ID provided by the Company
2)Their website shows "Something gone wrong" when the user opts for refund or cancellation.
3) But in actual the tickets are cancelled and the amount is refunded by the airline to GOIBIBO which is not known to us until we verify it with the airlines
I personally feel that their profit lies in taking the refund amount without any intimation to the customers.
Finally never trust Gurgoans based company as their reputation lies in online scams

I booked a room through Goibibo in Town house OAK central suites (Calicut) booking ID-HTLDSAU7ZTFXRZ3G,PNR *******496 but when I reached at the property they denied my booking after long arguments and contacting customer care managed to check inn but the bed was too small which can hardly accommodate 2 while my booking was for 3 also they refused my request for extra bed and hotel staff where very rude to us, I been using Goibibo for online booking from last few years but I am surprised that why Goibibo is supporting such properties any how I am going to file a suite in consumer court by showing difficulties I faced

1. I HAVE RECEIVED CONFIRMATION FOR HOTEL ROOM IN INDIA AND MADE THA PAYMENT ON 28 MAY 2016
2. AFTER A MONTH JUNE 2016 THEY CANCELLED MY BOOKING TO MAKE IT VAILABLE IN A HIGHER PRICE.
3. BECAUSE OF CANCELLATION ON THEIR BEHALF AND NOT FROM THE CUSTOMER I KINDLY ASKED TO BE REFUNDED WITH THE ADDED EXCHANGE RATE COSTS FROM MY BANK, AND THEY REFUSED.
4. THEIR REPLY WAS PRETENDING THEY DO NOT UNDERSTAND.
5. IF ANY WOULD LIKE TO PROCEED IN LAW I AM WILLING TO JOIN AND SENT RELEVANT UNFORMATION OF THE ISSUE.

WORST, LIFE THREATENING EXPERIENCE on Goibibo platform during my journey to Hyderabad...Cheated med during hotel booking. All they say is Hotel process doesn't allow reimbursement and we are trying our best. What they do is just put money into their pocket by cheating you. I was threatened by this hotel owner (Parivaar Green Park, Kamareddy) and they didn't take any steps against the hotel. Now I know why a majority of customers are SO DISSATISFIED by their goibibo experience

Donot book flights through this site

Even if airlines refund the flight amount, these guys deduct addiional fees and hold the amount.

Their customer care does not exist.

Booking through Goibibo
17/06/2017
NEVER Book through Goibibo! They are TOTALLY Un-Professional, Cheats and Frauds! People who believe these frauds are sure to suffer! So, the BEST ADVICE is "AVOID GOIBIBO"! I booked three rooms in Le Comfort inn Hotel at Jaipur through IBIBO nd Hotel authority has given us two rooms nd I called IBIBO customer care but they provide no help and left us scattered at night at 10pm. Hence it is recommended not even think of booking through IBIBO. Extremely bad experience with GO IBIBO